User Evaluation of Passenger Assistance System Concepts on Public Highways

There is ample research on assistance systems for drivers in conventional and automated vehicles. In the past, those systems were developed to increase safety but also to increase driver comfort. Since many common risks have by now been mitigated through such systems, the research and development fo...

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Main Authors: Sandra Ittner, Dominik Mühlbacher, Alexandra Neukum, Thomas H. Weisswange
Format: Article
Language:English
Published: Frontiers Media S.A. 2021-12-01
Series:Frontiers in Psychology
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fpsyg.2021.725808/full
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author Sandra Ittner
Dominik Mühlbacher
Alexandra Neukum
Thomas H. Weisswange
author_facet Sandra Ittner
Dominik Mühlbacher
Alexandra Neukum
Thomas H. Weisswange
author_sort Sandra Ittner
collection DOAJ
description There is ample research on assistance systems for drivers in conventional and automated vehicles. In the past, those systems were developed to increase safety but also to increase driver comfort. Since many common risks have by now been mitigated through such systems, the research and development focus expanded to also include comfort-related assistance. However, the passenger has rarely been taken into account explicitly, although it has been shown that passenger discomfort is a relevant problem. Therefore, this work investigated the potential of passenger assistance systems to reduce such discomfort. Three different passenger assistant system prototypes were tested in a driving study on public highway with N = 19 participants. The systems provided information about parameters related to the performance of the driver and one additionally provided a communicative means of influence. For two passenger assistant systems, it could be shown that they significantly reduced passenger discomfort in at least a subset of the evaluated situations. The majority of participants rated one or multiple of the assistant systems as more comfortable than a ride without assistance. The system providing information about the attentiveness of the driver was most effective in reducing discomfort and was rated as the most helpful system. The results show that explicitly considering the situation of passengers in the design of assistance systems can positively impact their comfort. This can be achieved using information from common systems targeting driver assistance available to the passenger.
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spelling doaj.art-8b5f8090a3514b428655d88d9245814c2022-12-21T22:42:27ZengFrontiers Media S.A.Frontiers in Psychology1664-10782021-12-011210.3389/fpsyg.2021.725808725808User Evaluation of Passenger Assistance System Concepts on Public HighwaysSandra Ittner0Dominik Mühlbacher1Alexandra Neukum2Thomas H. Weisswange3WIVW GmbH, Veitshöchheim, GermanyWIVW GmbH, Veitshöchheim, GermanyWIVW GmbH, Veitshöchheim, GermanyHonda Research Institute Europe GmbH, Offenbach, GermanyThere is ample research on assistance systems for drivers in conventional and automated vehicles. In the past, those systems were developed to increase safety but also to increase driver comfort. Since many common risks have by now been mitigated through such systems, the research and development focus expanded to also include comfort-related assistance. However, the passenger has rarely been taken into account explicitly, although it has been shown that passenger discomfort is a relevant problem. Therefore, this work investigated the potential of passenger assistance systems to reduce such discomfort. Three different passenger assistant system prototypes were tested in a driving study on public highway with N = 19 participants. The systems provided information about parameters related to the performance of the driver and one additionally provided a communicative means of influence. For two passenger assistant systems, it could be shown that they significantly reduced passenger discomfort in at least a subset of the evaluated situations. The majority of participants rated one or multiple of the assistant systems as more comfortable than a ride without assistance. The system providing information about the attentiveness of the driver was most effective in reducing discomfort and was rated as the most helpful system. The results show that explicitly considering the situation of passengers in the design of assistance systems can positively impact their comfort. This can be achieved using information from common systems targeting driver assistance available to the passenger.https://www.frontiersin.org/articles/10.3389/fpsyg.2021.725808/fulldiscomfortpassengerassistant systemhuman machine interfacereal driving studyADAS
spellingShingle Sandra Ittner
Dominik Mühlbacher
Alexandra Neukum
Thomas H. Weisswange
User Evaluation of Passenger Assistance System Concepts on Public Highways
Frontiers in Psychology
discomfort
passenger
assistant system
human machine interface
real driving study
ADAS
title User Evaluation of Passenger Assistance System Concepts on Public Highways
title_full User Evaluation of Passenger Assistance System Concepts on Public Highways
title_fullStr User Evaluation of Passenger Assistance System Concepts on Public Highways
title_full_unstemmed User Evaluation of Passenger Assistance System Concepts on Public Highways
title_short User Evaluation of Passenger Assistance System Concepts on Public Highways
title_sort user evaluation of passenger assistance system concepts on public highways
topic discomfort
passenger
assistant system
human machine interface
real driving study
ADAS
url https://www.frontiersin.org/articles/10.3389/fpsyg.2021.725808/full
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AT dominikmuhlbacher userevaluationofpassengerassistancesystemconceptsonpublichighways
AT alexandraneukum userevaluationofpassengerassistancesystemconceptsonpublichighways
AT thomashweisswange userevaluationofpassengerassistancesystemconceptsonpublichighways