Big social data analysis for impact of food quality on travelers’ satisfaction in eco-friendly hotels

Big social data analysis for impact of food quality on travelers’ satisfaction in eco-friendly hotels

Revealing customer satisfaction through big social data has been an interesting research topic in tourism and hospitality. Big data analysis is an effective way to detect customers’ behaviors in their decision-making. This study aims to perform big social data analysis to reveal whether food quality...

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Bibliographic Details
Main Authors: Mehrbakhsh Nilashi, Rabab Ali Abumalloh, Ahmed Almulihi, Mesfer Alrizq, Abdullah Alghamdi, Muhammed Yousoof Ismail, Abul Bashar, Waleed Abdu Zogaan, Shahla Asadi
Format: Article
Language:English
Published: Elsevier 2023-04-01
Series:ICT Express
Subjects:
Online customers’ reviews
Customers’ satisfaction
Machine learning
Food quality
Hotel performance criteria
Big social data
Online Access:http://www.sciencedirect.com/science/article/pii/S2405959521001533

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