Total Quality Management, Firm Performance, and The Moderating Role Of Competitive Intensity
By integrating resource-based view and theory of quality management we evaluated the moderating role of competitive intensity on the link between total quality management (TQM) implementation and SME performance. Using a stratified random sampling, 357 self-administered questionnaires were distribut...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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UiTM Press
2018-06-01
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| Series: | Journal of International Business, Economics and Entrepreneurship |
| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/29125/1/29125.pdf |
| _version_ | 1827630593905524736 |
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| author | Ramatu Abdulkareem Abubakar Kabiru Maitama Kura Kabiru Jinjiri Ringim |
| author_facet | Ramatu Abdulkareem Abubakar Kabiru Maitama Kura Kabiru Jinjiri Ringim |
| author_sort | Ramatu Abdulkareem Abubakar |
| collection | DOAJ |
| description | By integrating resource-based view and theory of quality management we evaluated the moderating role of competitive intensity on the link between total quality management (TQM) implementation and SME performance. Using a stratified random sampling, 357 self-administered questionnaires were distributed to owner‐managers of SMEs operating in Kano and Kaduna in the north-west geopolitical zone of Nigeria. Of the 714 questionnaires distributed, 440 unusable questionnaires with 57 percent responses were returned and further analysed. The hypotheses were tested using Partial least squares structural equation modeling. Results supported the hypothesised main effect of TQM implementation on SME performance. However, our empirical study revealed that competitive intensity does not moderate positive relationship between TQM implementation and SME performance. |
| first_indexed | 2024-03-09T14:08:54Z |
| format | Article |
| id | doaj.art-8c16f08d71a64a878821b5f946f6b21d |
| institution | Directory Open Access Journal |
| issn | 2550-1429 |
| language | English |
| last_indexed | 2024-03-09T14:08:54Z |
| publishDate | 2018-06-01 |
| publisher | UiTM Press |
| record_format | Article |
| series | Journal of International Business, Economics and Entrepreneurship |
| spelling | doaj.art-8c16f08d71a64a878821b5f946f6b21d2023-11-29T17:07:58ZengUiTM PressJournal of International Business, Economics and Entrepreneurship2550-14292018-06-0131102010.24191/jibe.v3i1.14436Total Quality Management, Firm Performance, and The Moderating Role Of Competitive IntensityRamatu Abdulkareem Abubakar0Kabiru Maitama Kura1Kabiru Jinjiri Ringim2Distance Learning Center, Ahmadu Bello University Samaru, Zaria, NigeriaUTB School of Business, Universiti Teknologi Brunei Jalan Tungku Link, Gadong, Brunei DarussalamUTB School of Business, Universiti Teknologi Brunei Jalan Tungku Link, Gadong, Brunei DarussalamBy integrating resource-based view and theory of quality management we evaluated the moderating role of competitive intensity on the link between total quality management (TQM) implementation and SME performance. Using a stratified random sampling, 357 self-administered questionnaires were distributed to owner‐managers of SMEs operating in Kano and Kaduna in the north-west geopolitical zone of Nigeria. Of the 714 questionnaires distributed, 440 unusable questionnaires with 57 percent responses were returned and further analysed. The hypotheses were tested using Partial least squares structural equation modeling. Results supported the hypothesised main effect of TQM implementation on SME performance. However, our empirical study revealed that competitive intensity does not moderate positive relationship between TQM implementation and SME performance.https://ir.uitm.edu.my/id/eprint/29125/1/29125.pdfcompetitive intensityperformanceresource-based viewtotal quality management |
| spellingShingle | Ramatu Abdulkareem Abubakar Kabiru Maitama Kura Kabiru Jinjiri Ringim Total Quality Management, Firm Performance, and The Moderating Role Of Competitive Intensity Journal of International Business, Economics and Entrepreneurship competitive intensity performance resource-based view total quality management |
| title | Total Quality Management, Firm Performance, and The Moderating Role Of Competitive Intensity |
| title_full | Total Quality Management, Firm Performance, and The Moderating Role Of Competitive Intensity |
| title_fullStr | Total Quality Management, Firm Performance, and The Moderating Role Of Competitive Intensity |
| title_full_unstemmed | Total Quality Management, Firm Performance, and The Moderating Role Of Competitive Intensity |
| title_short | Total Quality Management, Firm Performance, and The Moderating Role Of Competitive Intensity |
| title_sort | total quality management firm performance and the moderating role of competitive intensity |
| topic | competitive intensity performance resource-based view total quality management |
| url | https://ir.uitm.edu.my/id/eprint/29125/1/29125.pdf |
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