Total Quality Management, Firm Performance, and The Moderating Role Of Competitive Intensity

Total Quality Management, Firm Performance, and The Moderating Role Of Competitive Intensity

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By integrating resource-based view and theory of quality management we evaluated the moderating role of competitive intensity on the link between total quality management (TQM) implementation and SME performance. Using a stratified random sampling, 357 self-administered questionnaires were distribut...

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Bibliographic Details
Main Authors:	Ramatu Abdulkareem Abubakar, Kabiru Maitama Kura, Kabiru Jinjiri Ringim
Format:	Article
Language:	English
Published:	UiTM Press 2018-06-01
Series:	Journal of International Business, Economics and Entrepreneurship
Subjects:	competitive intensity performance resource-based view total quality management
Online Access:	https://ir.uitm.edu.my/id/eprint/29125/1/29125.pdf

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