Soft skill competency and employees’ capacity as the intervening factors between training effectiveness and health workers’ performance

AbstractThis study aimed to determine the role of soft skill competency (SSC) and employees’ capacity (EC) in mediating the effect of training effectiveness (TE) on health workers’ performance (HWP). A quantitative approach was conducted by using the Structural Equation Modeling (SEM)-Amos version 2...

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Main Authors: Hasmin Tamsah, Gunawan Bata Ilyas, Jumiaty Nurung, Ekafadly Jusuf, Sri Rahmi
Format: Article
Language:English
Published: Taylor & Francis Group 2023-12-01
Series:Cogent Business & Management
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23311975.2023.2199493
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author Hasmin Tamsah
Gunawan Bata Ilyas
Jumiaty Nurung
Ekafadly Jusuf
Sri Rahmi
author_facet Hasmin Tamsah
Gunawan Bata Ilyas
Jumiaty Nurung
Ekafadly Jusuf
Sri Rahmi
author_sort Hasmin Tamsah
collection DOAJ
description AbstractThis study aimed to determine the role of soft skill competency (SSC) and employees’ capacity (EC) in mediating the effect of training effectiveness (TE) on health workers’ performance (HWP). A quantitative approach was conducted by using the Structural Equation Modeling (SEM)-Amos version 23 analysis, with data obtained through accidental sampling from 222 health workers who filled out online questionnaires and were declared complete. The results showed that TE improved SSC and HWP, although it did not have a direct effect on increasing EC. This indicated that SSC was needed to mediate the relationship between these two variables. SSC and EC also mediated the effect of TE on HWP. These results were expected to enrich the limited references in explaining the relationship between human resources (HR) planning and HWP, specifically during the COVID-19 pandemic.
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spelling doaj.art-8c492ee78579408a8db4d55e331f21022023-07-28T20:55:15ZengTaylor & Francis GroupCogent Business & Management2331-19752023-12-0110110.1080/23311975.2023.2199493Soft skill competency and employees’ capacity as the intervening factors between training effectiveness and health workers’ performanceHasmin Tamsah0Gunawan Bata Ilyas1Jumiaty Nurung2Ekafadly Jusuf3Sri Rahmi4Department of Management, STIE Amkop Makassar, Makassar, IndonesiaDepartment of Management, STIE Amkop Makassar, Makassar, IndonesiaDepartment of Management, STIE Amkop Makassar, Makassar, IndonesiaDepartment of Management, STIE Amkop Makassar, Makassar, IndonesiaDepartment of Management, STIE Amkop Makassar, Makassar, IndonesiaAbstractThis study aimed to determine the role of soft skill competency (SSC) and employees’ capacity (EC) in mediating the effect of training effectiveness (TE) on health workers’ performance (HWP). A quantitative approach was conducted by using the Structural Equation Modeling (SEM)-Amos version 23 analysis, with data obtained through accidental sampling from 222 health workers who filled out online questionnaires and were declared complete. The results showed that TE improved SSC and HWP, although it did not have a direct effect on increasing EC. This indicated that SSC was needed to mediate the relationship between these two variables. SSC and EC also mediated the effect of TE on HWP. These results were expected to enrich the limited references in explaining the relationship between human resources (HR) planning and HWP, specifically during the COVID-19 pandemic.https://www.tandfonline.com/doi/10.1080/23311975.2023.2199493training effectivenesssoft skill competencyemployees’ capacityhealth workers’ performance
spellingShingle Hasmin Tamsah
Gunawan Bata Ilyas
Jumiaty Nurung
Ekafadly Jusuf
Sri Rahmi
Soft skill competency and employees’ capacity as the intervening factors between training effectiveness and health workers’ performance
Cogent Business & Management
training effectiveness
soft skill competency
employees’ capacity
health workers’ performance
title Soft skill competency and employees’ capacity as the intervening factors between training effectiveness and health workers’ performance
title_full Soft skill competency and employees’ capacity as the intervening factors between training effectiveness and health workers’ performance
title_fullStr Soft skill competency and employees’ capacity as the intervening factors between training effectiveness and health workers’ performance
title_full_unstemmed Soft skill competency and employees’ capacity as the intervening factors between training effectiveness and health workers’ performance
title_short Soft skill competency and employees’ capacity as the intervening factors between training effectiveness and health workers’ performance
title_sort soft skill competency and employees capacity as the intervening factors between training effectiveness and health workers performance
topic training effectiveness
soft skill competency
employees’ capacity
health workers’ performance
url https://www.tandfonline.com/doi/10.1080/23311975.2023.2199493
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AT ekafadlyjusuf softskillcompetencyandemployeescapacityastheinterveningfactorsbetweentrainingeffectivenessandhealthworkersperformance
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