Soft skill competency and employees’ capacity as the intervening factors between training effectiveness and health workers’ performance
AbstractThis study aimed to determine the role of soft skill competency (SSC) and employees’ capacity (EC) in mediating the effect of training effectiveness (TE) on health workers’ performance (HWP). A quantitative approach was conducted by using the Structural Equation Modeling (SEM)-Amos version 2...
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Format: | Article |
Language: | English |
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Taylor & Francis Group
2023-12-01
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Series: | Cogent Business & Management |
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Online Access: | https://www.tandfonline.com/doi/10.1080/23311975.2023.2199493 |
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author | Hasmin Tamsah Gunawan Bata Ilyas Jumiaty Nurung Ekafadly Jusuf Sri Rahmi |
author_facet | Hasmin Tamsah Gunawan Bata Ilyas Jumiaty Nurung Ekafadly Jusuf Sri Rahmi |
author_sort | Hasmin Tamsah |
collection | DOAJ |
description | AbstractThis study aimed to determine the role of soft skill competency (SSC) and employees’ capacity (EC) in mediating the effect of training effectiveness (TE) on health workers’ performance (HWP). A quantitative approach was conducted by using the Structural Equation Modeling (SEM)-Amos version 23 analysis, with data obtained through accidental sampling from 222 health workers who filled out online questionnaires and were declared complete. The results showed that TE improved SSC and HWP, although it did not have a direct effect on increasing EC. This indicated that SSC was needed to mediate the relationship between these two variables. SSC and EC also mediated the effect of TE on HWP. These results were expected to enrich the limited references in explaining the relationship between human resources (HR) planning and HWP, specifically during the COVID-19 pandemic. |
first_indexed | 2024-03-12T21:21:01Z |
format | Article |
id | doaj.art-8c492ee78579408a8db4d55e331f2102 |
institution | Directory Open Access Journal |
issn | 2331-1975 |
language | English |
last_indexed | 2024-03-12T21:21:01Z |
publishDate | 2023-12-01 |
publisher | Taylor & Francis Group |
record_format | Article |
series | Cogent Business & Management |
spelling | doaj.art-8c492ee78579408a8db4d55e331f21022023-07-28T20:55:15ZengTaylor & Francis GroupCogent Business & Management2331-19752023-12-0110110.1080/23311975.2023.2199493Soft skill competency and employees’ capacity as the intervening factors between training effectiveness and health workers’ performanceHasmin Tamsah0Gunawan Bata Ilyas1Jumiaty Nurung2Ekafadly Jusuf3Sri Rahmi4Department of Management, STIE Amkop Makassar, Makassar, IndonesiaDepartment of Management, STIE Amkop Makassar, Makassar, IndonesiaDepartment of Management, STIE Amkop Makassar, Makassar, IndonesiaDepartment of Management, STIE Amkop Makassar, Makassar, IndonesiaDepartment of Management, STIE Amkop Makassar, Makassar, IndonesiaAbstractThis study aimed to determine the role of soft skill competency (SSC) and employees’ capacity (EC) in mediating the effect of training effectiveness (TE) on health workers’ performance (HWP). A quantitative approach was conducted by using the Structural Equation Modeling (SEM)-Amos version 23 analysis, with data obtained through accidental sampling from 222 health workers who filled out online questionnaires and were declared complete. The results showed that TE improved SSC and HWP, although it did not have a direct effect on increasing EC. This indicated that SSC was needed to mediate the relationship between these two variables. SSC and EC also mediated the effect of TE on HWP. These results were expected to enrich the limited references in explaining the relationship between human resources (HR) planning and HWP, specifically during the COVID-19 pandemic.https://www.tandfonline.com/doi/10.1080/23311975.2023.2199493training effectivenesssoft skill competencyemployees’ capacityhealth workers’ performance |
spellingShingle | Hasmin Tamsah Gunawan Bata Ilyas Jumiaty Nurung Ekafadly Jusuf Sri Rahmi Soft skill competency and employees’ capacity as the intervening factors between training effectiveness and health workers’ performance Cogent Business & Management training effectiveness soft skill competency employees’ capacity health workers’ performance |
title | Soft skill competency and employees’ capacity as the intervening factors between training effectiveness and health workers’ performance |
title_full | Soft skill competency and employees’ capacity as the intervening factors between training effectiveness and health workers’ performance |
title_fullStr | Soft skill competency and employees’ capacity as the intervening factors between training effectiveness and health workers’ performance |
title_full_unstemmed | Soft skill competency and employees’ capacity as the intervening factors between training effectiveness and health workers’ performance |
title_short | Soft skill competency and employees’ capacity as the intervening factors between training effectiveness and health workers’ performance |
title_sort | soft skill competency and employees capacity as the intervening factors between training effectiveness and health workers performance |
topic | training effectiveness soft skill competency employees’ capacity health workers’ performance |
url | https://www.tandfonline.com/doi/10.1080/23311975.2023.2199493 |
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