Exploring communication preferences of trans and gender diverse individuals-A qualitative study.

<h4>Background</h4>Trans and gender-diverse individuals experience adverse health outcomes that might be due, in addition to other factors, to stigma and discrimination in the health care sector. At the same time, the concept of person-centred care acknowledges the role of patient-physic...

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Main Authors: Rieka von der Warth, Gloria Metzner, Mirjam Körner, Erik Farin-Glattacker
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2023-01-01
Series:PLoS ONE
Online Access:https://doi.org/10.1371/journal.pone.0284959
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author Rieka von der Warth
Gloria Metzner
Mirjam Körner
Erik Farin-Glattacker
author_facet Rieka von der Warth
Gloria Metzner
Mirjam Körner
Erik Farin-Glattacker
author_sort Rieka von der Warth
collection DOAJ
description <h4>Background</h4>Trans and gender-diverse individuals experience adverse health outcomes that might be due, in addition to other factors, to stigma and discrimination in the health care sector. At the same time, the concept of person-centred care acknowledges the role of patient-physician communication in health care outcomes. This study aims to explore patient-physician communication preferences in trans and gender-diverse individuals.<h4>Method</h4>A qualitative interview study was conducted, including N = 10 participants between February and March 2022. Participants were interviewed using a semi-structured interview guideline, based on previous knowledge in person-centred care and sample specific communication. Participants were asked about their experiences and wishes in patient-physician centeredness. Analyses were conducting using a qualitative content analysis strategy.<h4>Results</h4>Mean age was 29.3 years; n = 6 participants identified themselves within the binary gender concept, while n = 4 identified themselves with a non-binary gender. Communication preferences for patient-physician communication were categorised into four themes: general communication aspects (e.g. active listening); the role of gender during appointments (e.g. appropriate/inappropriate addressing); gender-neutral language (e.g. experiences use of gender neutral language by physicians); own communication style (e.g. early outing and justification). Furthermore, possible contextual factors of patient-physician communication where found (e.g. trusting relationship).<h4>Conclusion</h4>Adding knowledge to communication preferences of trans and gender-diverse individuals, this study was able to identify preferences that are specific to the sample as well as preferences that differ from the cis-gendered population. However, it remains unclear how the patient-physician communication preferences affects health care utilization and outcomes.<h4>Trial registration</h4>German Clinical Trial Register (DRKS00026249).
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spelling doaj.art-8c508cdd6bd1405083c0d91d04adde5c2023-09-04T05:31:53ZengPublic Library of Science (PLoS)PLoS ONE1932-62032023-01-01188e028495910.1371/journal.pone.0284959Exploring communication preferences of trans and gender diverse individuals-A qualitative study.Rieka von der WarthGloria MetznerMirjam KörnerErik Farin-Glattacker<h4>Background</h4>Trans and gender-diverse individuals experience adverse health outcomes that might be due, in addition to other factors, to stigma and discrimination in the health care sector. At the same time, the concept of person-centred care acknowledges the role of patient-physician communication in health care outcomes. This study aims to explore patient-physician communication preferences in trans and gender-diverse individuals.<h4>Method</h4>A qualitative interview study was conducted, including N = 10 participants between February and March 2022. Participants were interviewed using a semi-structured interview guideline, based on previous knowledge in person-centred care and sample specific communication. Participants were asked about their experiences and wishes in patient-physician centeredness. Analyses were conducting using a qualitative content analysis strategy.<h4>Results</h4>Mean age was 29.3 years; n = 6 participants identified themselves within the binary gender concept, while n = 4 identified themselves with a non-binary gender. Communication preferences for patient-physician communication were categorised into four themes: general communication aspects (e.g. active listening); the role of gender during appointments (e.g. appropriate/inappropriate addressing); gender-neutral language (e.g. experiences use of gender neutral language by physicians); own communication style (e.g. early outing and justification). Furthermore, possible contextual factors of patient-physician communication where found (e.g. trusting relationship).<h4>Conclusion</h4>Adding knowledge to communication preferences of trans and gender-diverse individuals, this study was able to identify preferences that are specific to the sample as well as preferences that differ from the cis-gendered population. However, it remains unclear how the patient-physician communication preferences affects health care utilization and outcomes.<h4>Trial registration</h4>German Clinical Trial Register (DRKS00026249).https://doi.org/10.1371/journal.pone.0284959
spellingShingle Rieka von der Warth
Gloria Metzner
Mirjam Körner
Erik Farin-Glattacker
Exploring communication preferences of trans and gender diverse individuals-A qualitative study.
PLoS ONE
title Exploring communication preferences of trans and gender diverse individuals-A qualitative study.
title_full Exploring communication preferences of trans and gender diverse individuals-A qualitative study.
title_fullStr Exploring communication preferences of trans and gender diverse individuals-A qualitative study.
title_full_unstemmed Exploring communication preferences of trans and gender diverse individuals-A qualitative study.
title_short Exploring communication preferences of trans and gender diverse individuals-A qualitative study.
title_sort exploring communication preferences of trans and gender diverse individuals a qualitative study
url https://doi.org/10.1371/journal.pone.0284959
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