Established and Emerging Decision Constructs – A Taxonomic Perspective
One might assume information systems (IS) are developed so systems enhance the user experience and facilitate a satisfying, productive interaction. From prior research, the authors established this assumption was not safe and certain design features amongst some online retailers were atypical of ‘go...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
University of Zagreb, Faculty of organization and informatics
2016-06-01
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| Series: | Journal of Information and Organizational Sciences |
| Subjects: | |
| Online Access: | http://jios.foi.hr/index.php/jios/article/view/990 |
| _version_ | 1819118872198905856 |
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| author | Chris Barry Mairéad Hogan Ann M. Torres |
| author_facet | Chris Barry Mairéad Hogan Ann M. Torres |
| author_sort | Chris Barry |
| collection | DOAJ |
| description | One might assume information systems (IS) are developed so systems enhance the user experience and facilitate a satisfying, productive interaction. From prior research, the authors established this assumption was not safe and certain design features amongst some online retailers were atypical of ‘good’ design elsewhere. It was apparent the transactional process was being used to present consumers with optional extras (and other decisions) that not only slowed the process down, but also stressed and agitated users. The research identified some new and unusual decision constructs such as the ‘must-opt’. The objective of the research presented herein is two-fold: to make an incremental contribution in first theorising and then identifying and categorising into a taxonomy some new decision constructs alongside established ones encountered throughout on-line Business-to-Consumer (B2C) transactional processes followed by a preliminary study confirming their existence and examining their clarity. |
| first_indexed | 2024-12-22T05:55:46Z |
| format | Article |
| id | doaj.art-8c66b95783ae4a57b2bb3cbf9536c133 |
| institution | Directory Open Access Journal |
| issn | 1846-3312 1846-9418 |
| language | English |
| last_indexed | 2024-12-22T05:55:46Z |
| publishDate | 2016-06-01 |
| publisher | University of Zagreb, Faculty of organization and informatics |
| record_format | Article |
| series | Journal of Information and Organizational Sciences |
| spelling | doaj.art-8c66b95783ae4a57b2bb3cbf9536c1332022-12-21T18:36:43ZengUniversity of Zagreb, Faculty of organization and informaticsJournal of Information and Organizational Sciences1846-33121846-94182016-06-01401722Established and Emerging Decision Constructs – A Taxonomic PerspectiveChris Barry0Mairéad Hogan1Ann M. Torres2National University of Ireland GalwayNational University of Ireland GalwayNational University of Ireland GalwayOne might assume information systems (IS) are developed so systems enhance the user experience and facilitate a satisfying, productive interaction. From prior research, the authors established this assumption was not safe and certain design features amongst some online retailers were atypical of ‘good’ design elsewhere. It was apparent the transactional process was being used to present consumers with optional extras (and other decisions) that not only slowed the process down, but also stressed and agitated users. The research identified some new and unusual decision constructs such as the ‘must-opt’. The objective of the research presented herein is two-fold: to make an incremental contribution in first theorising and then identifying and categorising into a taxonomy some new decision constructs alongside established ones encountered throughout on-line Business-to-Consumer (B2C) transactional processes followed by a preliminary study confirming their existence and examining their clarity.http://jios.foi.hr/index.php/jios/article/view/990IS developmentUser experienceWebsite designMust-optDecision constructs |
| spellingShingle | Chris Barry Mairéad Hogan Ann M. Torres Established and Emerging Decision Constructs – A Taxonomic Perspective Journal of Information and Organizational Sciences IS development User experience Website design Must-opt Decision constructs |
| title | Established and Emerging Decision Constructs – A Taxonomic Perspective |
| title_full | Established and Emerging Decision Constructs – A Taxonomic Perspective |
| title_fullStr | Established and Emerging Decision Constructs – A Taxonomic Perspective |
| title_full_unstemmed | Established and Emerging Decision Constructs – A Taxonomic Perspective |
| title_short | Established and Emerging Decision Constructs – A Taxonomic Perspective |
| title_sort | established and emerging decision constructs a taxonomic perspective |
| topic | IS development User experience Website design Must-opt Decision constructs |
| url | http://jios.foi.hr/index.php/jios/article/view/990 |
| work_keys_str_mv | AT chrisbarry establishedandemergingdecisionconstructsataxonomicperspective AT maireadhogan establishedandemergingdecisionconstructsataxonomicperspective AT annmtorres establishedandemergingdecisionconstructsataxonomicperspective |