Traveler segmentation through Social Media for intercultural marketing purposes: The case of Halkidiki

This paper aims to present a methodology for the segmentation of travelers by studying social media profiles and extracting information on their preferences and demographic traits. Through the study of the sample’s social media profiles (Instagram, Facebook, and Twitter), information about travelers...

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Main Authors: Eleni Mavragani, Paraskevi Nikolaidou, Efi Theodoraki
Format: Article
Language:English
Published: International Hellenic University 2019-04-01
Series:Journal of Tourism, Heritage & Services Marketing
Subjects:
Online Access:http://jthsm.gr/vol5iss1/5-1-3.pdf
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author Eleni Mavragani
Paraskevi Nikolaidou
Efi Theodoraki
author_facet Eleni Mavragani
Paraskevi Nikolaidou
Efi Theodoraki
author_sort Eleni Mavragani
collection DOAJ
description This paper aims to present a methodology for the segmentation of travelers by studying social media profiles and extracting information on their preferences and demographic traits. Through the study of the sample’s social media profiles (Instagram, Facebook, and Twitter), information about travelers’ demographics and preferences are combined for the segmentation of the tourists visiting a Greek region. From the analysis of the data, 10 preference-based segments occur, while the cultural-based division corresponds to the main national groups visiting the region.
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spelling doaj.art-8c81b8f75bc24af79963a403b991bc212022-12-21T21:04:15ZengInternational Hellenic UniversityJournal of Tourism, Heritage & Services Marketing2529-19472019-04-0151152310.5281/zenodo.2641011Traveler segmentation through Social Media for intercultural marketing purposes: The case of HalkidikiEleni Mavragani0Paraskevi Nikolaidou1Efi Theodoraki2International Hellenic UniversityInternational Hellenic UniversityInternational Hellenic UniversityThis paper aims to present a methodology for the segmentation of travelers by studying social media profiles and extracting information on their preferences and demographic traits. Through the study of the sample’s social media profiles (Instagram, Facebook, and Twitter), information about travelers’ demographics and preferences are combined for the segmentation of the tourists visiting a Greek region. From the analysis of the data, 10 preference-based segments occur, while the cultural-based division corresponds to the main national groups visiting the region.http://jthsm.gr/vol5iss1/5-1-3.pdfcustomer segmentationcustomer profilingdigital marketingsocial mediaintercultural marketing
spellingShingle Eleni Mavragani
Paraskevi Nikolaidou
Efi Theodoraki
Traveler segmentation through Social Media for intercultural marketing purposes: The case of Halkidiki
Journal of Tourism, Heritage & Services Marketing
customer segmentation
customer profiling
digital marketing
social media
intercultural marketing
title Traveler segmentation through Social Media for intercultural marketing purposes: The case of Halkidiki
title_full Traveler segmentation through Social Media for intercultural marketing purposes: The case of Halkidiki
title_fullStr Traveler segmentation through Social Media for intercultural marketing purposes: The case of Halkidiki
title_full_unstemmed Traveler segmentation through Social Media for intercultural marketing purposes: The case of Halkidiki
title_short Traveler segmentation through Social Media for intercultural marketing purposes: The case of Halkidiki
title_sort traveler segmentation through social media for intercultural marketing purposes the case of halkidiki
topic customer segmentation
customer profiling
digital marketing
social media
intercultural marketing
url http://jthsm.gr/vol5iss1/5-1-3.pdf
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AT efitheodoraki travelersegmentationthroughsocialmediaforinterculturalmarketingpurposesthecaseofhalkidiki