The trustworthiness of travel and tourism information sources of social media: perspectives of international tourists visiting Ethiopia

Credibility of social media travel information sources is one of the most debatable topics among scholars. This research is designed to address the trustworthiness of travel and tourism information sources of social media platforms. Cross-sectional research design and convenience sampling was applie...

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Main Authors: Kassegn Berhanu, Sahil Raj
Format: Article
Language:English
Published: Elsevier 2020-03-01
Series:Heliyon
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S240584402030284X
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author Kassegn Berhanu
Sahil Raj
author_facet Kassegn Berhanu
Sahil Raj
author_sort Kassegn Berhanu
collection DOAJ
description Credibility of social media travel information sources is one of the most debatable topics among scholars. This research is designed to address the trustworthiness of travel and tourism information sources of social media platforms. Cross-sectional research design and convenience sampling was applied. Statistical Package for Social Science version 23 was employed to compute mean, one sample T-test, independent sample T-test and one-way Analysis of variance. Eta squared was calculated to measure the effect size or magnitude of mean difference. The effective sample size is 310 visitors. The findings revealed that visitors had a positive perception towards the trustworthiness of social media travel information sources. Visitors with the age of 18–35 years have a higher level of agreement towards the trustworthiness of social media travel information sources. As the age of visitors increases, the mean scores marginally decreases where the lowest mean scores lay on visitors who are above 46 years. Limitations and managerial/industrial implications are detailed.
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spelling doaj.art-8cbaa8343e424f54abdd23f2a14bfd0c2022-12-22T01:56:00ZengElsevierHeliyon2405-84402020-03-0163e03439The trustworthiness of travel and tourism information sources of social media: perspectives of international tourists visiting EthiopiaKassegn Berhanu0Sahil Raj1Debre Berhan University, Department of Tourism Management, North Shoa, Ethiopia; Corresponding author.School of Management Studies, Punjabi University, Patiala, IndiaCredibility of social media travel information sources is one of the most debatable topics among scholars. This research is designed to address the trustworthiness of travel and tourism information sources of social media platforms. Cross-sectional research design and convenience sampling was applied. Statistical Package for Social Science version 23 was employed to compute mean, one sample T-test, independent sample T-test and one-way Analysis of variance. Eta squared was calculated to measure the effect size or magnitude of mean difference. The effective sample size is 310 visitors. The findings revealed that visitors had a positive perception towards the trustworthiness of social media travel information sources. Visitors with the age of 18–35 years have a higher level of agreement towards the trustworthiness of social media travel information sources. As the age of visitors increases, the mean scores marginally decreases where the lowest mean scores lay on visitors who are above 46 years. Limitations and managerial/industrial implications are detailed.http://www.sciencedirect.com/science/article/pii/S240584402030284XDigital ecosysteme-word of mouthInternational visitorsTraditional mediaTrustworthinessTourist destination
spellingShingle Kassegn Berhanu
Sahil Raj
The trustworthiness of travel and tourism information sources of social media: perspectives of international tourists visiting Ethiopia
Heliyon
Digital ecosystem
e-word of mouth
International visitors
Traditional media
Trustworthiness
Tourist destination
title The trustworthiness of travel and tourism information sources of social media: perspectives of international tourists visiting Ethiopia
title_full The trustworthiness of travel and tourism information sources of social media: perspectives of international tourists visiting Ethiopia
title_fullStr The trustworthiness of travel and tourism information sources of social media: perspectives of international tourists visiting Ethiopia
title_full_unstemmed The trustworthiness of travel and tourism information sources of social media: perspectives of international tourists visiting Ethiopia
title_short The trustworthiness of travel and tourism information sources of social media: perspectives of international tourists visiting Ethiopia
title_sort trustworthiness of travel and tourism information sources of social media perspectives of international tourists visiting ethiopia
topic Digital ecosystem
e-word of mouth
International visitors
Traditional media
Trustworthiness
Tourist destination
url http://www.sciencedirect.com/science/article/pii/S240584402030284X
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