Track and Trace of Administrative Costs in the Dutch Long-Term Care System

<p><strong>Context:</strong> Practitioners and politicians alike emphasise the wish to reduce administrative costs (AC) in Dutch LTC, but a robust empirical body of evidence on the components, determinants and value of AC in LTC is absent. Neither has the expert consensus of ways t...

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Main Authors: Luc Hagenaars, Onno Van Hilten, Nicolaas Klazinga, Patrick Jeurissen
Format: Article
Language:English
Published: LSE Press 2021-10-01
Series:Journal of Long-Term Care
Subjects:
Online Access:https://journal.ilpnetwork.org/articles/68
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author Luc Hagenaars
Onno Van Hilten
Nicolaas Klazinga
Patrick Jeurissen
author_facet Luc Hagenaars
Onno Van Hilten
Nicolaas Klazinga
Patrick Jeurissen
author_sort Luc Hagenaars
collection DOAJ
description <p><strong>Context:</strong> Practitioners and politicians alike emphasise the wish to reduce administrative costs (AC) in Dutch LTC, but a robust empirical body of evidence on the components, determinants and value of AC in LTC is absent. Neither has the expert consensus of ways to track and trace AC in LTC been sought.</p><p><strong>Objective(s):</strong> We investigated whether it is possible to reach consensus on operationalising AC in Dutch LTC. Successively we also explored whether the Dutch LTC reform in 2015 had the intended effect of reducing AC.</p><p><strong>Methods:</strong> We differentiated between AC for governing and financing LTC (macro), overhead costs of LTC delivery organisations (meso) and AC on the level of professional care delivery activities (micro). We identified possible data sources in grey literature and national accounts. The quality and completeness of identified data and potential determinants of AC were validated by experts via a survey and focus group discussions.</p><p><strong>Findings:</strong> We were able to reach agreement on how to track AC in Dutch LTC, but current research instruments and data systems are not robust and consistent enough to trace differences before and after the 2015 reform.</p><p><strong>Limitations:</strong> We did not investigate AC experienced by patients and self-selected participating experts.</p><p><strong>Implications:</strong> AC concern a considerable share of total LTC spending, but AC are hidden in regular health expenditure statistics. Our study highlights three approaches for a more sophisticated and fact-based policy debate on reducing low-value AC; defining AC on macro, meso and micro levels of the health care system, determining the underlying value/use of activities; and focusing on interactions of AC between system levels.</p>
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spelling doaj.art-8cc3ed3b1008477096bf2716d07358112023-01-04T15:00:30ZengLSE PressJournal of Long-Term Care2516-91222021-10-010202110.31389/jltc.6869Track and Trace of Administrative Costs in the Dutch Long-Term Care SystemLuc Hagenaars0Onno Van Hilten1Nicolaas Klazinga2Patrick Jeurissen3Radboud UMCStatistics NetherlandsAmsterdam UMCRadboud UMC<p><strong>Context:</strong> Practitioners and politicians alike emphasise the wish to reduce administrative costs (AC) in Dutch LTC, but a robust empirical body of evidence on the components, determinants and value of AC in LTC is absent. Neither has the expert consensus of ways to track and trace AC in LTC been sought.</p><p><strong>Objective(s):</strong> We investigated whether it is possible to reach consensus on operationalising AC in Dutch LTC. Successively we also explored whether the Dutch LTC reform in 2015 had the intended effect of reducing AC.</p><p><strong>Methods:</strong> We differentiated between AC for governing and financing LTC (macro), overhead costs of LTC delivery organisations (meso) and AC on the level of professional care delivery activities (micro). We identified possible data sources in grey literature and national accounts. The quality and completeness of identified data and potential determinants of AC were validated by experts via a survey and focus group discussions.</p><p><strong>Findings:</strong> We were able to reach agreement on how to track AC in Dutch LTC, but current research instruments and data systems are not robust and consistent enough to trace differences before and after the 2015 reform.</p><p><strong>Limitations:</strong> We did not investigate AC experienced by patients and self-selected participating experts.</p><p><strong>Implications:</strong> AC concern a considerable share of total LTC spending, but AC are hidden in regular health expenditure statistics. Our study highlights three approaches for a more sophisticated and fact-based policy debate on reducing low-value AC; defining AC on macro, meso and micro levels of the health care system, determining the underlying value/use of activities; and focusing on interactions of AC between system levels.</p>https://journal.ilpnetwork.org/articles/68administrative costsadministrative burdenoverhead costsindirect costslong-term carehealthcare reform
spellingShingle Luc Hagenaars
Onno Van Hilten
Nicolaas Klazinga
Patrick Jeurissen
Track and Trace of Administrative Costs in the Dutch Long-Term Care System
Journal of Long-Term Care
administrative costs
administrative burden
overhead costs
indirect costs
long-term care
healthcare reform
title Track and Trace of Administrative Costs in the Dutch Long-Term Care System
title_full Track and Trace of Administrative Costs in the Dutch Long-Term Care System
title_fullStr Track and Trace of Administrative Costs in the Dutch Long-Term Care System
title_full_unstemmed Track and Trace of Administrative Costs in the Dutch Long-Term Care System
title_short Track and Trace of Administrative Costs in the Dutch Long-Term Care System
title_sort track and trace of administrative costs in the dutch long term care system
topic administrative costs
administrative burden
overhead costs
indirect costs
long-term care
healthcare reform
url https://journal.ilpnetwork.org/articles/68
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AT nicolaasklazinga trackandtraceofadministrativecostsinthedutchlongtermcaresystem
AT patrickjeurissen trackandtraceofadministrativecostsinthedutchlongtermcaresystem