Factors influencing older adults’ acceptance of voice assistants
IntroductionVoice assistants (VAs) have the potential to uphold and enhance the quality of life for older adults. However, the extent to which older adults accept and benefit from VAs may be relatively modest.MethodsThis study developed a comprehensive model combined with product and personal charac...
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| Format: | Article |
| Language: | English |
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Frontiers Media S.A.
2024-03-01
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| Series: | Frontiers in Psychology |
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| Online Access: | https://www.frontiersin.org/articles/10.3389/fpsyg.2024.1376207/full |
| _version_ | 1827323657602465792 |
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| author | Xiancai Cao Xiancai Cao Xiancai Cao Hao Zhang Bolin Zhou Dahua Wang Chenhong Cui Xuejun Bai Xuejun Bai Xuejun Bai |
| author_facet | Xiancai Cao Xiancai Cao Xiancai Cao Hao Zhang Bolin Zhou Dahua Wang Chenhong Cui Xuejun Bai Xuejun Bai Xuejun Bai |
| author_sort | Xiancai Cao |
| collection | DOAJ |
| description | IntroductionVoice assistants (VAs) have the potential to uphold and enhance the quality of life for older adults. However, the extent to which older adults accept and benefit from VAs may be relatively modest.MethodsThis study developed a comprehensive model combined with product and personal characteristics to explain the acceptance of VAs among older adults, using semi-structured interviews (Study 1) and questionnaires (Study 2).ResultsResults revealed that in terms of product characteristics, perceived usefulness and perceived enjoyment significantly affect behavior intention. Regarding personal characteristics of older adults, technological self-efficacy and dispositional resistance to change significantly affect behavior intention. However, no direct impact of perceived ease of use and perceived trust on behavior intention. Additionally, perceived enjoyment influenced both perceived ease of use and perceived usefulness.DiscussionResults suggested the significant role of technology self-efficacy and dispositional resistance to change in predicting the acceptance of VAs among older adults. Our newly developed model offers valuable insights for tailoring VAs to this demographic during design and implementation. |
| first_indexed | 2024-04-25T01:56:31Z |
| format | Article |
| id | doaj.art-8cc8ef4f5001453b9e3234e725a11122 |
| institution | Directory Open Access Journal |
| issn | 1664-1078 |
| language | English |
| last_indexed | 2024-04-25T01:56:31Z |
| publishDate | 2024-03-01 |
| publisher | Frontiers Media S.A. |
| record_format | Article |
| series | Frontiers in Psychology |
| spelling | doaj.art-8cc8ef4f5001453b9e3234e725a111222024-03-07T16:49:40ZengFrontiers Media S.A.Frontiers in Psychology1664-10782024-03-011510.3389/fpsyg.2024.13762071376207Factors influencing older adults’ acceptance of voice assistantsXiancai Cao0Xiancai Cao1Xiancai Cao2Hao Zhang3Bolin Zhou4Dahua Wang5Chenhong Cui6Xuejun Bai7Xuejun Bai8Xuejun Bai9Key Research Base of Humanities and Social Sciences of the Ministry of Education, Academy of Psychology and Behavior, Tianjin Normal University, Tianjin, ChinaFaculty of Psychology, Tianjin Normal University, Tianjin, ChinaTianjin Social Science Laboratory of Students' Mental Development and Learning, Tianjin, ChinaFaculty of Psychology, Tianjin Normal University, Tianjin, ChinaSchool of Management, Tianjin Normal University, Tianjin, ChinaInstitute of Developmental Psychology, Beijing Normal University, Beijing, ChinaFaculty of Psychology, Tianjin Normal University, Tianjin, ChinaKey Research Base of Humanities and Social Sciences of the Ministry of Education, Academy of Psychology and Behavior, Tianjin Normal University, Tianjin, ChinaFaculty of Psychology, Tianjin Normal University, Tianjin, ChinaTianjin Social Science Laboratory of Students' Mental Development and Learning, Tianjin, ChinaIntroductionVoice assistants (VAs) have the potential to uphold and enhance the quality of life for older adults. However, the extent to which older adults accept and benefit from VAs may be relatively modest.MethodsThis study developed a comprehensive model combined with product and personal characteristics to explain the acceptance of VAs among older adults, using semi-structured interviews (Study 1) and questionnaires (Study 2).ResultsResults revealed that in terms of product characteristics, perceived usefulness and perceived enjoyment significantly affect behavior intention. Regarding personal characteristics of older adults, technological self-efficacy and dispositional resistance to change significantly affect behavior intention. However, no direct impact of perceived ease of use and perceived trust on behavior intention. Additionally, perceived enjoyment influenced both perceived ease of use and perceived usefulness.DiscussionResults suggested the significant role of technology self-efficacy and dispositional resistance to change in predicting the acceptance of VAs among older adults. Our newly developed model offers valuable insights for tailoring VAs to this demographic during design and implementation.https://www.frontiersin.org/articles/10.3389/fpsyg.2024.1376207/fullolder adultsvoice assistantstechnology acceptance modelbehavior intentiondispositional resistance to change |
| spellingShingle | Xiancai Cao Xiancai Cao Xiancai Cao Hao Zhang Bolin Zhou Dahua Wang Chenhong Cui Xuejun Bai Xuejun Bai Xuejun Bai Factors influencing older adults’ acceptance of voice assistants Frontiers in Psychology older adults voice assistants technology acceptance model behavior intention dispositional resistance to change |
| title | Factors influencing older adults’ acceptance of voice assistants |
| title_full | Factors influencing older adults’ acceptance of voice assistants |
| title_fullStr | Factors influencing older adults’ acceptance of voice assistants |
| title_full_unstemmed | Factors influencing older adults’ acceptance of voice assistants |
| title_short | Factors influencing older adults’ acceptance of voice assistants |
| title_sort | factors influencing older adults acceptance of voice assistants |
| topic | older adults voice assistants technology acceptance model behavior intention dispositional resistance to change |
| url | https://www.frontiersin.org/articles/10.3389/fpsyg.2024.1376207/full |
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