An Empirical Study of Social Commerce Intention: An Example of China

The rise of social networks is rapidly spreading in China. Using social platforms, individuals are no longer just receivers of Internet information, as consumers generate and share contents with others. Social interaction and spontaneous promotion activities are carried out among consumers, but with...

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Main Authors: Chao-Hsing Lee, Chien-Wen Chen
Format: Article
Language:English
Published: MDPI AG 2020-02-01
Series:Information
Subjects:
Online Access:https://www.mdpi.com/2078-2489/11/2/99
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author Chao-Hsing Lee
Chien-Wen Chen
author_facet Chao-Hsing Lee
Chien-Wen Chen
author_sort Chao-Hsing Lee
collection DOAJ
description The rise of social networks is rapidly spreading in China. Using social platforms, individuals are no longer just receivers of Internet information, as consumers generate and share contents with others. Social interaction and spontaneous promotion activities are carried out among consumers, but with the growth of traditional e-commerce slowing down, social commerce derived from social networks is gradually taking shape. Based on Hajli’s theoretical model, this study uses the social support theory and social commerce construct to study consumers’ social commerce behavior from a total of 1277 valid sample questionnaires that were distributed in a social platform environment in China. Through the empirical research evaluation using PLS-SEM, the statistical analysis results prove that social commerce constructs do promote social interaction of consumers. Such constructs have a positive effect on social support and social commerce intentions. In this regard, social support is embodied in information support and emotional support, and has a positive effect on social commerce intention. This study also conducts cross-cultural empirical comparisons. In comparison with Hajli’s research, this study has the same results in evaluation of Chinese samples. Among the users who exhibit social commerce intentions, social commerce construction is more important than social support.
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spelling doaj.art-8cdaff3193ba40a4b366153c2b1733492022-12-22T02:40:21ZengMDPI AGInformation2078-24892020-02-011129910.3390/info11020099info11020099An Empirical Study of Social Commerce Intention: An Example of ChinaChao-Hsing Lee0Chien-Wen Chen1School of Economics and Management, Shangrao Normal University, Shangrao 334001, ChinaDepartment of Business Administration, Feng Chia University, Taichung 40724, TaiwanThe rise of social networks is rapidly spreading in China. Using social platforms, individuals are no longer just receivers of Internet information, as consumers generate and share contents with others. Social interaction and spontaneous promotion activities are carried out among consumers, but with the growth of traditional e-commerce slowing down, social commerce derived from social networks is gradually taking shape. Based on Hajli’s theoretical model, this study uses the social support theory and social commerce construct to study consumers’ social commerce behavior from a total of 1277 valid sample questionnaires that were distributed in a social platform environment in China. Through the empirical research evaluation using PLS-SEM, the statistical analysis results prove that social commerce constructs do promote social interaction of consumers. Such constructs have a positive effect on social support and social commerce intentions. In this regard, social support is embodied in information support and emotional support, and has a positive effect on social commerce intention. This study also conducts cross-cultural empirical comparisons. In comparison with Hajli’s research, this study has the same results in evaluation of Chinese samples. Among the users who exhibit social commerce intentions, social commerce construction is more important than social support.https://www.mdpi.com/2078-2489/11/2/99social commercee-commercesocial commerce intention
spellingShingle Chao-Hsing Lee
Chien-Wen Chen
An Empirical Study of Social Commerce Intention: An Example of China
Information
social commerce
e-commerce
social commerce intention
title An Empirical Study of Social Commerce Intention: An Example of China
title_full An Empirical Study of Social Commerce Intention: An Example of China
title_fullStr An Empirical Study of Social Commerce Intention: An Example of China
title_full_unstemmed An Empirical Study of Social Commerce Intention: An Example of China
title_short An Empirical Study of Social Commerce Intention: An Example of China
title_sort empirical study of social commerce intention an example of china
topic social commerce
e-commerce
social commerce intention
url https://www.mdpi.com/2078-2489/11/2/99
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