Cancer Patients' Satisfaction With Communication And Information Given By Nurses At Teaching Hospitals Of Tehran, Iran

Background: Effective patient–professional communication can be of crucial importance to long-term psycho-social outcomes in patients with cancer. A cross sectional study was conducted to examine cancer patients' satisfaction with regard to various aspects of communication and information given...

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Main Authors: Mohammad Kamali, Salmiah Binti Said, Syed Tajuddin Syed Hassan, Mohd Yunus Abdullah, Mehrnoosh Akhtari-Zavare
Format: Article
Language:English
Published: Iran University of Medical Sciences 2011-02-01
Series:Medical Journal of The Islamic Republic of Iran
Subjects:
Online Access:http://mjiri.tums.ac.ir/browse.php?a_code=A-10-1-129&slc_lang=en&sid=1
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author Mohammad Kamali
Salmiah Binti Said
Syed Tajuddin Syed Hassan
Mohd Yunus Abdullah
Mehrnoosh Akhtari-Zavare
author_facet Mohammad Kamali
Salmiah Binti Said
Syed Tajuddin Syed Hassan
Mohd Yunus Abdullah
Mehrnoosh Akhtari-Zavare
author_sort Mohammad Kamali
collection DOAJ
description Background: Effective patient–professional communication can be of crucial importance to long-term psycho-social outcomes in patients with cancer. A cross sectional study was conducted to examine cancer patients' satisfaction with regard to various aspects of communication and information given by nurses. Methods: A proportional stratified sampling method was done and data collected via face-to-face interview based on a validated Patient Satisfaction Questionnaire (PSQ) during a 3 month period. A total of 384 patients aged 14 years old and above were selected. Results: The majority of respondents were males (52.3%) and married (66.4%), working (52.6%) and age group 45-54 year (26.6%) with secondary education level (44.8%),and 53.1% of them admitted at teaching hospitals of government A University of Medical Science. The findings revealed that a vast majority of respondents (81.5%) were satisfied with communication and information given by nurses, while the others (18.5%) not. There was significant relationship between patients’ satisfaction and age group (p ≤ 0.05). Also, the age groups of 15-44 years old and married patients were the best predictors for level of cancer patients’ satisfaction with communication, and information given by nurses. Conclusion: Key findings are a number of issues with regard to information and communication which can be clearly improved within teaching hospitals of in Tehran city. The study concluded that patient– professional communication should be tailored to meet individual need.
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spelling doaj.art-8cfe46bb6cbf45ed8a2d89d8124e3c912022-12-22T03:55:46ZengIran University of Medical SciencesMedical Journal of The Islamic Republic of Iran1016-14302251-68402011-02-01244212220Cancer Patients' Satisfaction With Communication And Information Given By Nurses At Teaching Hospitals Of Tehran, IranMohammad KamaliSalmiah Binti SaidSyed Tajuddin Syed HassanMohd Yunus AbdullahMehrnoosh Akhtari-ZavareBackground: Effective patient–professional communication can be of crucial importance to long-term psycho-social outcomes in patients with cancer. A cross sectional study was conducted to examine cancer patients' satisfaction with regard to various aspects of communication and information given by nurses. Methods: A proportional stratified sampling method was done and data collected via face-to-face interview based on a validated Patient Satisfaction Questionnaire (PSQ) during a 3 month period. A total of 384 patients aged 14 years old and above were selected. Results: The majority of respondents were males (52.3%) and married (66.4%), working (52.6%) and age group 45-54 year (26.6%) with secondary education level (44.8%),and 53.1% of them admitted at teaching hospitals of government A University of Medical Science. The findings revealed that a vast majority of respondents (81.5%) were satisfied with communication and information given by nurses, while the others (18.5%) not. There was significant relationship between patients’ satisfaction and age group (p ≤ 0.05). Also, the age groups of 15-44 years old and married patients were the best predictors for level of cancer patients’ satisfaction with communication, and information given by nurses. Conclusion: Key findings are a number of issues with regard to information and communication which can be clearly improved within teaching hospitals of in Tehran city. The study concluded that patient– professional communication should be tailored to meet individual need.http://mjiri.tums.ac.ir/browse.php?a_code=A-10-1-129&slc_lang=en&sid=1CommunicationInformation Given By NursePatient SatisfactionCancerIran
spellingShingle Mohammad Kamali
Salmiah Binti Said
Syed Tajuddin Syed Hassan
Mohd Yunus Abdullah
Mehrnoosh Akhtari-Zavare
Cancer Patients' Satisfaction With Communication And Information Given By Nurses At Teaching Hospitals Of Tehran, Iran
Medical Journal of The Islamic Republic of Iran
Communication
Information Given By Nurse
Patient Satisfaction
Cancer
Iran
title Cancer Patients' Satisfaction With Communication And Information Given By Nurses At Teaching Hospitals Of Tehran, Iran
title_full Cancer Patients' Satisfaction With Communication And Information Given By Nurses At Teaching Hospitals Of Tehran, Iran
title_fullStr Cancer Patients' Satisfaction With Communication And Information Given By Nurses At Teaching Hospitals Of Tehran, Iran
title_full_unstemmed Cancer Patients' Satisfaction With Communication And Information Given By Nurses At Teaching Hospitals Of Tehran, Iran
title_short Cancer Patients' Satisfaction With Communication And Information Given By Nurses At Teaching Hospitals Of Tehran, Iran
title_sort cancer patients satisfaction with communication and information given by nurses at teaching hospitals of tehran iran
topic Communication
Information Given By Nurse
Patient Satisfaction
Cancer
Iran
url http://mjiri.tums.ac.ir/browse.php?a_code=A-10-1-129&slc_lang=en&sid=1
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AT syedtajuddinsyedhassan cancerpatientssatisfactionwithcommunicationandinformationgivenbynursesatteachinghospitalsoftehraniran
AT mohdyunusabdullah cancerpatientssatisfactionwithcommunicationandinformationgivenbynursesatteachinghospitalsoftehraniran
AT mehrnooshakhtarizavare cancerpatientssatisfactionwithcommunicationandinformationgivenbynursesatteachinghospitalsoftehraniran