Assessing Factors Affecting Intention to Adopt AI and ML: The Case of the Jordanian Retail Industry

Aim: The aim of this research is to evaluate the factors that affect the adoption intention of AI and ML in the context of Jordan’s retail industry Method: For this research paper, primary data was collected with the help of surveying different retail companies that are operational in Jordan with...

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Main Author: Mohammed I. Alghamdi
Format: Article
Language:English
Published: Brno University of Technology 2020-12-01
Series:Mendel
Subjects:
Online Access:https://mendel-journal.org/index.php/mendel/article/view/118
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author Mohammed I. Alghamdi
author_facet Mohammed I. Alghamdi
author_sort Mohammed I. Alghamdi
collection DOAJ
description Aim: The aim of this research is to evaluate the factors that affect the adoption intention of AI and ML in the context of Jordan’s retail industry Method: For this research paper, primary data was collected with the help of surveying different retail companies that are operational in Jordan with a sample of 400 participants. The survey questionnaire was based on a Likert scale where five points ranging from strongly agree to strongly disagree were provided to the participants. Structural Equation Modelling (SEM) used to analyse the impact and significance of the different factors on the adoption of AI and ML in Jordanian retail sector. Results: It has been concluded from this research paper that communication, government regulations, market structure, and technological infrastructure are important factors that influence the adoption of AI and ML in the retail industry of Jordan. However, the results of this research have pointed out that managerial support and vendor relationship do not have a significant influence on the adoption of AI and ML. Limitations: The scope of the research is restricted to the context of the retail industry only. This research has been carried out in the context of Jordan thus it cannot be applied on to other geographical backgrounds. Due to the time and scope limitations, there are restricted factors considered in the framework.
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spelling doaj.art-8cfff3da191147d480ce2db18bc98d762022-12-21T20:05:40ZengBrno University of TechnologyMendel1803-38142571-37012020-12-0126210.13164/mendel.2020.2.039Assessing Factors Affecting Intention to Adopt AI and ML: The Case of the Jordanian Retail IndustryMohammed I. Alghamdi0Department of Computer Science, Al-Baha University, Al-Baha City, Kingdom of Saudi ArabiaAim: The aim of this research is to evaluate the factors that affect the adoption intention of AI and ML in the context of Jordan’s retail industry Method: For this research paper, primary data was collected with the help of surveying different retail companies that are operational in Jordan with a sample of 400 participants. The survey questionnaire was based on a Likert scale where five points ranging from strongly agree to strongly disagree were provided to the participants. Structural Equation Modelling (SEM) used to analyse the impact and significance of the different factors on the adoption of AI and ML in Jordanian retail sector. Results: It has been concluded from this research paper that communication, government regulations, market structure, and technological infrastructure are important factors that influence the adoption of AI and ML in the retail industry of Jordan. However, the results of this research have pointed out that managerial support and vendor relationship do not have a significant influence on the adoption of AI and ML. Limitations: The scope of the research is restricted to the context of the retail industry only. This research has been carried out in the context of Jordan thus it cannot be applied on to other geographical backgrounds. Due to the time and scope limitations, there are restricted factors considered in the framework.https://mendel-journal.org/index.php/mendel/article/view/118Artificial IntelligenceMachine LearningAIMLJordanRetail Industry
spellingShingle Mohammed I. Alghamdi
Assessing Factors Affecting Intention to Adopt AI and ML: The Case of the Jordanian Retail Industry
Mendel
Artificial Intelligence
Machine Learning
AI
ML
Jordan
Retail Industry
title Assessing Factors Affecting Intention to Adopt AI and ML: The Case of the Jordanian Retail Industry
title_full Assessing Factors Affecting Intention to Adopt AI and ML: The Case of the Jordanian Retail Industry
title_fullStr Assessing Factors Affecting Intention to Adopt AI and ML: The Case of the Jordanian Retail Industry
title_full_unstemmed Assessing Factors Affecting Intention to Adopt AI and ML: The Case of the Jordanian Retail Industry
title_short Assessing Factors Affecting Intention to Adopt AI and ML: The Case of the Jordanian Retail Industry
title_sort assessing factors affecting intention to adopt ai and ml the case of the jordanian retail industry
topic Artificial Intelligence
Machine Learning
AI
ML
Jordan
Retail Industry
url https://mendel-journal.org/index.php/mendel/article/view/118
work_keys_str_mv AT mohammedialghamdi assessingfactorsaffectingintentiontoadoptaiandmlthecaseofthejordanianretailindustry