Compulsory Citizenship Behavior and Employee Creativity: Creative Self-Efficacy as a Mediator and Negative Affect as a Moderator

Workplace stressors were identified to have critical impacts on employee creativity. However, little is known about how and when involuntary citizenship behavior [i.e., compulsory citizenship behavior (CCB)]-induced stress might exert an influence on employee creativity. To fill this knowledge gap,...

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Main Authors: Peixu He, Qiongyao Zhou, Hongdan Zhao, Cuiling Jiang, Yenchun Jim Wu
Format: Article
Language:English
Published: Frontiers Media S.A. 2020-07-01
Series:Frontiers in Psychology
Subjects:
Online Access:https://www.frontiersin.org/article/10.3389/fpsyg.2020.01640/full
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author Peixu He
Qiongyao Zhou
Hongdan Zhao
Cuiling Jiang
Yenchun Jim Wu
author_facet Peixu He
Qiongyao Zhou
Hongdan Zhao
Cuiling Jiang
Yenchun Jim Wu
author_sort Peixu He
collection DOAJ
description Workplace stressors were identified to have critical impacts on employee creativity. However, little is known about how and when involuntary citizenship behavior [i.e., compulsory citizenship behavior (CCB)]-induced stress might exert an influence on employee creativity. To fill this knowledge gap, the present study firstly develops a moderated mediation model to investigate the CCB–employee creativity association as well as the underlying mechanism and contextual condition of this relationship. By integrating social cognitive theory such as self-efficacy theory and conservation of resources (COR) theory, we propose that CCB predicts employee creativity through the mediating role of creative self-efficacy (CSE), with the individual characteristics (i.e., personality traits) of negative affect acting as a boundary condition. Using two-wave time-lagged survey data collected from a sample of 251 frontline employees in 10 manufacturing firms in Southern China, the results show that: (a) CSE mediates the negative relationship between CCB and employee creativity; (b) negative affect moderates the relationship between CCB and CSE; (c) negative affect moderates the indirect influence of CCB on employee creativity through CSE. As the level of negative affect rises, this indirect relationship is stronger. Finally, important theoretical and managerial implications and promising avenues for future research are addressed.
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spelling doaj.art-8d2de9dab62c464bad6ec04547119d872022-12-21T20:30:41ZengFrontiers Media S.A.Frontiers in Psychology1664-10782020-07-011110.3389/fpsyg.2020.01640517435Compulsory Citizenship Behavior and Employee Creativity: Creative Self-Efficacy as a Mediator and Negative Affect as a ModeratorPeixu He0Qiongyao Zhou1Hongdan Zhao2Cuiling Jiang3Yenchun Jim Wu4Research Center of Business Management & Oriental Enterprise Management Research Center, Business School, Huaqiao University, Quanzhou, ChinaSchool of Management, Shanghai University, Shanghai, ChinaSchool of Management, Shanghai University, Shanghai, ChinaDepartment of Management, Kedge Business School, Talence, FranceGraduate Institute of Global Business and Strategy, National Taiwan Normal University, Taipei, TaiwanWorkplace stressors were identified to have critical impacts on employee creativity. However, little is known about how and when involuntary citizenship behavior [i.e., compulsory citizenship behavior (CCB)]-induced stress might exert an influence on employee creativity. To fill this knowledge gap, the present study firstly develops a moderated mediation model to investigate the CCB–employee creativity association as well as the underlying mechanism and contextual condition of this relationship. By integrating social cognitive theory such as self-efficacy theory and conservation of resources (COR) theory, we propose that CCB predicts employee creativity through the mediating role of creative self-efficacy (CSE), with the individual characteristics (i.e., personality traits) of negative affect acting as a boundary condition. Using two-wave time-lagged survey data collected from a sample of 251 frontline employees in 10 manufacturing firms in Southern China, the results show that: (a) CSE mediates the negative relationship between CCB and employee creativity; (b) negative affect moderates the relationship between CCB and CSE; (c) negative affect moderates the indirect influence of CCB on employee creativity through CSE. As the level of negative affect rises, this indirect relationship is stronger. Finally, important theoretical and managerial implications and promising avenues for future research are addressed.https://www.frontiersin.org/article/10.3389/fpsyg.2020.01640/fullorganizational citizenship behaviorcompulsory citizenship behavioremployee creativitycreative self-efficacynegative affect
spellingShingle Peixu He
Qiongyao Zhou
Hongdan Zhao
Cuiling Jiang
Yenchun Jim Wu
Compulsory Citizenship Behavior and Employee Creativity: Creative Self-Efficacy as a Mediator and Negative Affect as a Moderator
Frontiers in Psychology
organizational citizenship behavior
compulsory citizenship behavior
employee creativity
creative self-efficacy
negative affect
title Compulsory Citizenship Behavior and Employee Creativity: Creative Self-Efficacy as a Mediator and Negative Affect as a Moderator
title_full Compulsory Citizenship Behavior and Employee Creativity: Creative Self-Efficacy as a Mediator and Negative Affect as a Moderator
title_fullStr Compulsory Citizenship Behavior and Employee Creativity: Creative Self-Efficacy as a Mediator and Negative Affect as a Moderator
title_full_unstemmed Compulsory Citizenship Behavior and Employee Creativity: Creative Self-Efficacy as a Mediator and Negative Affect as a Moderator
title_short Compulsory Citizenship Behavior and Employee Creativity: Creative Self-Efficacy as a Mediator and Negative Affect as a Moderator
title_sort compulsory citizenship behavior and employee creativity creative self efficacy as a mediator and negative affect as a moderator
topic organizational citizenship behavior
compulsory citizenship behavior
employee creativity
creative self-efficacy
negative affect
url https://www.frontiersin.org/article/10.3389/fpsyg.2020.01640/full
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