Innovation to improve patient care in Australian Primary Health Network: an insider’s perspective
Purpose – The purpose of this paper is to review the establishment of Primary Health Network (PHN) in Australia and its utility in commissioning Primary Health Care (PHC) services. Design/methodology/approach – This study is an analysis of management practice about the establishment and development...
Main Authors: | , , , , , |
---|---|
Format: | Article |
Language: | English |
Published: |
Emerald Publishing
2019-07-01
|
Series: | Public Administration and Policy |
Subjects: | |
Online Access: | https://www.emerald.com/insight/content/doi/10.1108/PAP-09-2019-0017/full/pdf?title=innovation-to-improve-patient-care-in-australian-primary-health-network-an-insiders-perspective |
_version_ | 1811238260449476608 |
---|---|
author | David Stewart Briggs Richard Nankervis John Baillie Catherine Turner Kevin Rigby Lorin Livingstone |
author_facet | David Stewart Briggs Richard Nankervis John Baillie Catherine Turner Kevin Rigby Lorin Livingstone |
author_sort | David Stewart Briggs |
collection | DOAJ |
description | Purpose – The purpose of this paper is to review the establishment of Primary Health Network (PHN) in Australia and its utility in commissioning Primary Health Care (PHC) services. Design/methodology/approach – This study is an analysis of management practice about the establishment and development of a PHN as a case study over the three-year period. The PHN is the Hunter New England and Central Coast PHN (HNECCPHN). The study is based on “insiders perspectives” drawing from documentation, reports and evaluations undertaken. Findings – HNECCPHN demonstrates a unique inclusive organisation across a substantial diverse geographic area. It has taken an innovative and evidence-based approach to its creation, governance and operation. HNECCPHN addresses the health challenges of a substantial Aboriginal and/or Torres Strait Islander population. It contains significant and diverse urban, coastal and distinct rural, regional and remote populations. It can be described as a “virtual” organisation, using a distributed network of practice approach to engage clinicians, communities and providers. The authors describe progress and learning in the context of theories of complex organisations, innovation, networks of practice, knowledge translation and social innovation. Research limitations/implications – The study provides initial publication into the establishment phase of a PHN in Australia. Practical implications – The study describes the implementation and progress in terms of relevant international practice and theoretical concepts. This paper demonstrates significant innovative practice in the short term. Social implications – The study describes significant engagement and the importance of that with and between communities, service providers and health professionals. Originality/value – This is the first study of the results of the implementation of an important change in the funding and delivery of PHC in Australia. |
first_indexed | 2024-04-12T12:38:39Z |
format | Article |
id | doaj.art-8d31e68004d44899860a7a516b177596 |
institution | Directory Open Access Journal |
issn | 1727-2645 2517-679X |
language | English |
last_indexed | 2024-04-12T12:38:39Z |
publishDate | 2019-07-01 |
publisher | Emerald Publishing |
record_format | Article |
series | Public Administration and Policy |
spelling | doaj.art-8d31e68004d44899860a7a516b1775962022-12-22T03:32:50ZengEmerald PublishingPublic Administration and Policy1727-26452517-679X2019-07-0122211112410.1108/PAP-09-2019-0017636141Innovation to improve patient care in Australian Primary Health Network: an insider’s perspectiveDavid Stewart Briggs0Richard Nankervis1John Baillie2Catherine Turner3Kevin Rigby4Lorin Livingstone5University of New England, AustraliaHunter New England Central Coast Primary Health Network, Newcastle, AustraliaHunter New England Central Coast Primary Health Network, Newcastle, AustraliaHunter New England Central Coast Primary Health Network, Newcastle, AustraliaHunter New England Central Coast Primary Health Network, Newcastle, AustraliaHunter New England Central Coast Primary Health Network, Newcastle, AustraliaPurpose – The purpose of this paper is to review the establishment of Primary Health Network (PHN) in Australia and its utility in commissioning Primary Health Care (PHC) services. Design/methodology/approach – This study is an analysis of management practice about the establishment and development of a PHN as a case study over the three-year period. The PHN is the Hunter New England and Central Coast PHN (HNECCPHN). The study is based on “insiders perspectives” drawing from documentation, reports and evaluations undertaken. Findings – HNECCPHN demonstrates a unique inclusive organisation across a substantial diverse geographic area. It has taken an innovative and evidence-based approach to its creation, governance and operation. HNECCPHN addresses the health challenges of a substantial Aboriginal and/or Torres Strait Islander population. It contains significant and diverse urban, coastal and distinct rural, regional and remote populations. It can be described as a “virtual” organisation, using a distributed network of practice approach to engage clinicians, communities and providers. The authors describe progress and learning in the context of theories of complex organisations, innovation, networks of practice, knowledge translation and social innovation. Research limitations/implications – The study provides initial publication into the establishment phase of a PHN in Australia. Practical implications – The study describes the implementation and progress in terms of relevant international practice and theoretical concepts. This paper demonstrates significant innovative practice in the short term. Social implications – The study describes significant engagement and the importance of that with and between communities, service providers and health professionals. Originality/value – This is the first study of the results of the implementation of an important change in the funding and delivery of PHC in Australia.https://www.emerald.com/insight/content/doi/10.1108/PAP-09-2019-0017/full/pdf?title=innovation-to-improve-patient-care-in-australian-primary-health-network-an-insiders-perspectivecommunities of practiceinnovationcommissioninggeneral practiceprimary health care (phc)primary health network (phn) |
spellingShingle | David Stewart Briggs Richard Nankervis John Baillie Catherine Turner Kevin Rigby Lorin Livingstone Innovation to improve patient care in Australian Primary Health Network: an insider’s perspective Public Administration and Policy communities of practice innovation commissioning general practice primary health care (phc) primary health network (phn) |
title | Innovation to improve patient care in Australian Primary Health Network: an insider’s perspective |
title_full | Innovation to improve patient care in Australian Primary Health Network: an insider’s perspective |
title_fullStr | Innovation to improve patient care in Australian Primary Health Network: an insider’s perspective |
title_full_unstemmed | Innovation to improve patient care in Australian Primary Health Network: an insider’s perspective |
title_short | Innovation to improve patient care in Australian Primary Health Network: an insider’s perspective |
title_sort | innovation to improve patient care in australian primary health network an insider s perspective |
topic | communities of practice innovation commissioning general practice primary health care (phc) primary health network (phn) |
url | https://www.emerald.com/insight/content/doi/10.1108/PAP-09-2019-0017/full/pdf?title=innovation-to-improve-patient-care-in-australian-primary-health-network-an-insiders-perspective |
work_keys_str_mv | AT davidstewartbriggs innovationtoimprovepatientcareinaustralianprimaryhealthnetworkaninsidersperspective AT richardnankervis innovationtoimprovepatientcareinaustralianprimaryhealthnetworkaninsidersperspective AT johnbaillie innovationtoimprovepatientcareinaustralianprimaryhealthnetworkaninsidersperspective AT catherineturner innovationtoimprovepatientcareinaustralianprimaryhealthnetworkaninsidersperspective AT kevinrigby innovationtoimprovepatientcareinaustralianprimaryhealthnetworkaninsidersperspective AT lorinlivingstone innovationtoimprovepatientcareinaustralianprimaryhealthnetworkaninsidersperspective |