Assessment of Communication Quality through Work Authorization between Dentists and Dental Technicians in Fixed and Removable Prosthodontics

Fabrication of a clinically successful dental prosthesis requires clear and effective communication between dentists and dental technicians. Adequate completion of work authorization by dentists provides a means for increased professional quality assurance and satisfaction in dental prosthesis. The...

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Main Authors: Hadiqa Afzal, Naseer Ahmed, Abhishek Lal, Khulud A. Al-Aali, Mohammed Alrabiah, Mai M. Alhamdan, Ahmed Albahaqi, Abdulaziz Sharaf, Fahim Vohra, Tariq Abduljabbar
Format: Article
Language:English
Published: MDPI AG 2022-06-01
Series:Applied Sciences
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Online Access:https://www.mdpi.com/2076-3417/12/12/6263
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author Hadiqa Afzal
Naseer Ahmed
Abhishek Lal
Khulud A. Al-Aali
Mohammed Alrabiah
Mai M. Alhamdan
Ahmed Albahaqi
Abdulaziz Sharaf
Fahim Vohra
Tariq Abduljabbar
author_facet Hadiqa Afzal
Naseer Ahmed
Abhishek Lal
Khulud A. Al-Aali
Mohammed Alrabiah
Mai M. Alhamdan
Ahmed Albahaqi
Abdulaziz Sharaf
Fahim Vohra
Tariq Abduljabbar
author_sort Hadiqa Afzal
collection DOAJ
description Fabrication of a clinically successful dental prosthesis requires clear and effective communication between dentists and dental technicians. Adequate completion of work authorization by dentists provides a means for increased professional quality assurance and satisfaction in dental prosthesis. The aim of this study was to evaluate the quality of communication between dentists and dental technicians via work authorization for fixed and removable dental prosthesis in Pakistan. This cross-sectional study was conducted for a period of 6 months to assess the quality of communication between dentists and dental technicians. A well-constructed questionnaire regarding work authorization of removable and fixed prostheses was used as a tool to collect data from 453 dentists. A linear regression analysis was performed to evaluate the relationship of the independent and dependent variables. A p value of ≤0.05 was considered statistically significant. It was observed that 92.1% of the dentists leave removable partial denture design to the dental technicians. About 56.5% of the dentists indicated information about base retention of partial dentures in work authorization. The majority of the dentists (56.5%) mentioned the material to be used for the construction of casting partial dentures. Nearly 66% of the dentists indicated the design of margins, and 44.6% of the dentists did not select the shade for fixed prostheses. Nearly 43% of the dentists did not draw the design of restoration, 21.9% chose to draw the design on paper, and 32.2% of the dentists drew the design on the cast. Meanwhile, 76.8% of the participants chose to directly communicate with their dental technicians personally. Nearly 41% of the dentists were satisfied with the restoration design, and 13.5% of the participants were not satisfied with the designs. Poor communication between dentists and technicians was observed, as the majority of the design decisions were left to the dental technicians. Therefore, communication between dentists and dental technicians should be improved by conducting combined workshops for the successful construction of dental prostheses.
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spelling doaj.art-8d528675e36d4bfcb70a784b3ca5c5252023-11-23T15:30:37ZengMDPI AGApplied Sciences2076-34172022-06-011212626310.3390/app12126263Assessment of Communication Quality through Work Authorization between Dentists and Dental Technicians in Fixed and Removable ProsthodonticsHadiqa Afzal0Naseer Ahmed1Abhishek Lal2Khulud A. Al-Aali3Mohammed Alrabiah4Mai M. Alhamdan5Ahmed Albahaqi6Abdulaziz Sharaf7Fahim Vohra8Tariq Abduljabbar9Department of Prosthodontics, Altamash Institute of Dental Medicine, Karachi 75500, PakistanDepartment of Prosthodontics, Altamash Institute of Dental Medicine, Karachi 75500, PakistanDepartment of Prosthodontics, Altamash Institute of Dental Medicine, Karachi 75500, PakistanDepartment of Clinical Dental Sciences, College of Dentistry, Princess Nourah Bint Abdulrahman University, Riyadh 11671, Saudi ArabiaDepartment of Prosthetic Dental Science, College of Dentistry, King Saud University, Riyadh 11545, Saudi ArabiaDepartment of Prosthetic Dental Science, College of Dentistry, King Saud University, Riyadh 11545, Saudi ArabiaDepartment of Restorative Dental Science, College of Dentistry, University of Jouf, Sakaka 55476, Saudi ArabiaDepartment of Prosthetic Dental Science, College of Dentistry, King Saud University, Riyadh 11545, Saudi ArabiaDepartment of Prosthetic Dental Science, College of Dentistry, King Saud University, Riyadh 11545, Saudi ArabiaDepartment of Prosthetic Dental Science, College of Dentistry, King Saud University, Riyadh 11545, Saudi ArabiaFabrication of a clinically successful dental prosthesis requires clear and effective communication between dentists and dental technicians. Adequate completion of work authorization by dentists provides a means for increased professional quality assurance and satisfaction in dental prosthesis. The aim of this study was to evaluate the quality of communication between dentists and dental technicians via work authorization for fixed and removable dental prosthesis in Pakistan. This cross-sectional study was conducted for a period of 6 months to assess the quality of communication between dentists and dental technicians. A well-constructed questionnaire regarding work authorization of removable and fixed prostheses was used as a tool to collect data from 453 dentists. A linear regression analysis was performed to evaluate the relationship of the independent and dependent variables. A p value of ≤0.05 was considered statistically significant. It was observed that 92.1% of the dentists leave removable partial denture design to the dental technicians. About 56.5% of the dentists indicated information about base retention of partial dentures in work authorization. The majority of the dentists (56.5%) mentioned the material to be used for the construction of casting partial dentures. Nearly 66% of the dentists indicated the design of margins, and 44.6% of the dentists did not select the shade for fixed prostheses. Nearly 43% of the dentists did not draw the design of restoration, 21.9% chose to draw the design on paper, and 32.2% of the dentists drew the design on the cast. Meanwhile, 76.8% of the participants chose to directly communicate with their dental technicians personally. Nearly 41% of the dentists were satisfied with the restoration design, and 13.5% of the participants were not satisfied with the designs. Poor communication between dentists and technicians was observed, as the majority of the design decisions were left to the dental technicians. Therefore, communication between dentists and dental technicians should be improved by conducting combined workshops for the successful construction of dental prostheses.https://www.mdpi.com/2076-3417/12/12/6263communicationdentistdental technicianremovable partial denturefixed prosthesis
spellingShingle Hadiqa Afzal
Naseer Ahmed
Abhishek Lal
Khulud A. Al-Aali
Mohammed Alrabiah
Mai M. Alhamdan
Ahmed Albahaqi
Abdulaziz Sharaf
Fahim Vohra
Tariq Abduljabbar
Assessment of Communication Quality through Work Authorization between Dentists and Dental Technicians in Fixed and Removable Prosthodontics
Applied Sciences
communication
dentist
dental technician
removable partial denture
fixed prosthesis
title Assessment of Communication Quality through Work Authorization between Dentists and Dental Technicians in Fixed and Removable Prosthodontics
title_full Assessment of Communication Quality through Work Authorization between Dentists and Dental Technicians in Fixed and Removable Prosthodontics
title_fullStr Assessment of Communication Quality through Work Authorization between Dentists and Dental Technicians in Fixed and Removable Prosthodontics
title_full_unstemmed Assessment of Communication Quality through Work Authorization between Dentists and Dental Technicians in Fixed and Removable Prosthodontics
title_short Assessment of Communication Quality through Work Authorization between Dentists and Dental Technicians in Fixed and Removable Prosthodontics
title_sort assessment of communication quality through work authorization between dentists and dental technicians in fixed and removable prosthodontics
topic communication
dentist
dental technician
removable partial denture
fixed prosthesis
url https://www.mdpi.com/2076-3417/12/12/6263
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