A PATIENT-CENTRIC SIX-SIGMA DECISION SUPPORT SYSTEM FRAMEWORK FOR CONTINUOUS QUALITY IMPROVEMENT IN CLINICS
Primary health care facilities are widely regarded as the backbone of the South African healthcare system. For this reason, formalised standards such as the ‘ideal clinic’ and ‘national core standards’ dictate expected service levels for clinics. Although this is a big step towards the improvement o...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Stellenbosch University
2019-11-01
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| Series: | South African Journal of Industrial Engineering |
| Subjects: |