Customer Satisfaction in e-Commerce during the COVID-19 Pandemic

The declared state of emergency and the measures taken against the spread of coronavirus by governments have increased Internet shopping. All companies, regardless of size and type of business activity, had to adapt their business models to the new circumstances through transformation of their busin...

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Bibliographic Details
Main Authors: Galina Ilieva, Tania Yankova, Stanislava Klisarova, Yulia Dzhabarova
Format: Article
Language:English
Published: MDPI AG 2022-11-01
Series:Systems
Subjects:
Online Access:https://www.mdpi.com/2079-8954/10/6/213

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