Customer Satisfaction in e-Commerce during the COVID-19 Pandemic
The declared state of emergency and the measures taken against the spread of coronavirus by governments have increased Internet shopping. All companies, regardless of size and type of business activity, had to adapt their business models to the new circumstances through transformation of their busin...
Main Authors: | Galina Ilieva, Tania Yankova, Stanislava Klisarova, Yulia Dzhabarova |
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Format: | Article |
Language: | English |
Published: |
MDPI AG
2022-11-01
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Series: | Systems |
Subjects: | |
Online Access: | https://www.mdpi.com/2079-8954/10/6/213 |
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