Public Perceptions Towards Online Health Information: A Mixed-Method Study in Eastern Province of Saudi Arabia

Turki M Alanzi Health Information Management and Technology Department, College of Public Health, Imam Abdulrahman Bin Faisal University, Dammam, Saudi ArabiaCorrespondence: Turki M Alanzi, Email talanzi@iau.edu.saBackground: Online health disinformation is one of the key challenges faced globally....

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Main Author: Alanzi TM
Format: Article
Language:English
Published: Dove Medical Press 2023-10-01
Series:Journal of Healthcare Leadership
Subjects:
Online Access:https://www.dovepress.com/public-perceptions-towards-online-health-information-a-mixed-method-st-peer-reviewed-fulltext-article-JHL
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author Alanzi TM
author_facet Alanzi TM
author_sort Alanzi TM
collection DOAJ
description Turki M Alanzi Health Information Management and Technology Department, College of Public Health, Imam Abdulrahman Bin Faisal University, Dammam, Saudi ArabiaCorrespondence: Turki M Alanzi, Email talanzi@iau.edu.saBackground: Online health disinformation is one of the key challenges faced globally. Although there are efforts to address this issue, most of the proposed solutions were ineffective or could not address it effectively. One of the key reasons for the ineffective solutions is lack of understanding on how public deal with disinformation and the different areas that could be influenced by health disinformation.Purpose: This study aims to analyze the public perceptions towards online health information, investigate the impact of online health disinformation, and propose a framework for addressing the issue of online health disinformation.Methods: A mixed-methods approach design is used in this study which includes a cross-sectional survey design to gather data from public; and a semi-structured interviews approach with healthcare experts to analyze the impact of online health disinformation on the society. A total of 409 Saudi residents were included for survey, and 22 health informatics experts were considered for interviews.Results: The results revealed low digital literacy levels and poor critical analysis skills among the public resulting in poor management of health disinformation. Age and education can influence the users’ perceptions about the use of various online health information evaluation techniques. Thematic analysis of the interviews identified impact in four areas including social, economic, technical, and legal fronts; and various strategies were identified for public, governments, and healthcare institutions for managing the online health disinformation.Conclusion: The occurrence of online health-related disinformation in Saudi Arabia is high, and there is a need to implement strict regulatory framework for managing disinformation.Keywords: online health information, disinformation, misinformation, challenges, fake news, social media
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spelling doaj.art-8e6bb73a505245308b0f8a33f15bd2fc2023-10-26T17:06:53ZengDove Medical PressJournal of Healthcare Leadership1179-32012023-10-01Volume 1525927287628Public Perceptions Towards Online Health Information: A Mixed-Method Study in Eastern Province of Saudi ArabiaAlanzi TMTurki M Alanzi Health Information Management and Technology Department, College of Public Health, Imam Abdulrahman Bin Faisal University, Dammam, Saudi ArabiaCorrespondence: Turki M Alanzi, Email talanzi@iau.edu.saBackground: Online health disinformation is one of the key challenges faced globally. Although there are efforts to address this issue, most of the proposed solutions were ineffective or could not address it effectively. One of the key reasons for the ineffective solutions is lack of understanding on how public deal with disinformation and the different areas that could be influenced by health disinformation.Purpose: This study aims to analyze the public perceptions towards online health information, investigate the impact of online health disinformation, and propose a framework for addressing the issue of online health disinformation.Methods: A mixed-methods approach design is used in this study which includes a cross-sectional survey design to gather data from public; and a semi-structured interviews approach with healthcare experts to analyze the impact of online health disinformation on the society. A total of 409 Saudi residents were included for survey, and 22 health informatics experts were considered for interviews.Results: The results revealed low digital literacy levels and poor critical analysis skills among the public resulting in poor management of health disinformation. Age and education can influence the users’ perceptions about the use of various online health information evaluation techniques. Thematic analysis of the interviews identified impact in four areas including social, economic, technical, and legal fronts; and various strategies were identified for public, governments, and healthcare institutions for managing the online health disinformation.Conclusion: The occurrence of online health-related disinformation in Saudi Arabia is high, and there is a need to implement strict regulatory framework for managing disinformation.Keywords: online health information, disinformation, misinformation, challenges, fake news, social mediahttps://www.dovepress.com/public-perceptions-towards-online-health-information-a-mixed-method-st-peer-reviewed-fulltext-article-JHLonline health informationdisinformationmisinformationchallengesfake newssocial media
spellingShingle Alanzi TM
Public Perceptions Towards Online Health Information: A Mixed-Method Study in Eastern Province of Saudi Arabia
Journal of Healthcare Leadership
online health information
disinformation
misinformation
challenges
fake news
social media
title Public Perceptions Towards Online Health Information: A Mixed-Method Study in Eastern Province of Saudi Arabia
title_full Public Perceptions Towards Online Health Information: A Mixed-Method Study in Eastern Province of Saudi Arabia
title_fullStr Public Perceptions Towards Online Health Information: A Mixed-Method Study in Eastern Province of Saudi Arabia
title_full_unstemmed Public Perceptions Towards Online Health Information: A Mixed-Method Study in Eastern Province of Saudi Arabia
title_short Public Perceptions Towards Online Health Information: A Mixed-Method Study in Eastern Province of Saudi Arabia
title_sort public perceptions towards online health information a mixed method study in eastern province of saudi arabia
topic online health information
disinformation
misinformation
challenges
fake news
social media
url https://www.dovepress.com/public-perceptions-towards-online-health-information-a-mixed-method-st-peer-reviewed-fulltext-article-JHL
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