Factors of a physician quality improvement leadership coalition that influence physician behaviour: a mixed methods study

Background A coalition (Strategic Clinical Improvement Committee), with a mandate to promote physician quality improvement (QI) involvement, identified hospital laboratory test overuse as a priority. The coalition developed and supported the spread of a multicomponent initiative about reducing repet...

Full description

Bibliographic Details
Main Authors: Pamela Mathura, Narmin Kassam, Karen Spalding, Reidar Hagtvedt, Jennifer Medves, Lenora Duhn, Sandra Marini
Format: Article
Language:English
Published: BMJ Publishing Group 2023-06-01
Series:BMJ Open Quality
Online Access:https://bmjopenquality.bmj.com/content/12/2/e002016.full
_version_ 1797771909806424064
author Pamela Mathura
Narmin Kassam
Karen Spalding
Reidar Hagtvedt
Jennifer Medves
Lenora Duhn
Sandra Marini
author_facet Pamela Mathura
Narmin Kassam
Karen Spalding
Reidar Hagtvedt
Jennifer Medves
Lenora Duhn
Sandra Marini
author_sort Pamela Mathura
collection DOAJ
description Background A coalition (Strategic Clinical Improvement Committee), with a mandate to promote physician quality improvement (QI) involvement, identified hospital laboratory test overuse as a priority. The coalition developed and supported the spread of a multicomponent initiative about reducing repetitive laboratory testing and blood urea nitrogen (BUN) ordering across one Canadian province. This study’s purpose was to identify coalition factors enabling medicine and emergency department (ED) physicians to lead, participate and influence appropriate BUN test ordering.Methods Using sequential explanatory mixed methods, intervention components were grouped as person focused or system focused. Quantitative phase/analyses included: monthly total and average of the BUN test for six hospitals (medicine programme and two EDs) were compared pre initiative and post initiative; a cost avoidance calculation and an interrupted time series analysis were performed (participants were divided into two groups: high (>50%) and low (<50%) BUN test reduction based on these findings). Qualitative phase/analyses included: structured virtual interviews with 12 physicians/participants; a content analysis aligned to the Theoretical Domains Framework and the Behaviour Change Wheel. Quotes from participants representing high and low groups were integrated into a joint display.Results Monthly BUN test ordering was significantly reduced in 5 of 6 participating hospital medicine programmes and in both EDs (33% to 76%), resulting in monthly cost avoidance (CAN$900–CAN$7285). Physicians had similar perceptions of the coalition’s characteristics enabling their QI involvement and the factors influencing BUN test reduction.Conclusions To enable physician confidence to lead and participate, the coalition used the following: a simply designed QI initiative, partnership with a coalition physician leader and/or member; credibility and mentorship; support personnel; QI education and hands-on training; minimal physician effort; and no clinical workflow disruption. Implementing person-focused and system-focused intervention components, and communication from a trusted local physician—who shared data, physician QI initiative role/contribution and responsibility, best practices, and past project successes—were factors influencing appropriate BUN test ordering.
first_indexed 2024-03-12T21:44:27Z
format Article
id doaj.art-8e89ecdc157a43e7b06bb00dd3ea3f5e
institution Directory Open Access Journal
issn 2399-6641
language English
last_indexed 2024-03-12T21:44:27Z
publishDate 2023-06-01
publisher BMJ Publishing Group
record_format Article
series BMJ Open Quality
spelling doaj.art-8e89ecdc157a43e7b06bb00dd3ea3f5e2023-07-26T13:35:06ZengBMJ Publishing GroupBMJ Open Quality2399-66412023-06-0112210.1136/bmjoq-2022-002016Factors of a physician quality improvement leadership coalition that influence physician behaviour: a mixed methods studyPamela Mathura0Narmin Kassam1Karen Spalding2Reidar Hagtvedt3Jennifer Medves4Lenora Duhn5Sandra Marini6Edmonton Zone Medicine Quality Council—Strategic Clinical Improvement Committee, Department of Medicine, Faculty of Medicine and Dentistry and Alberta Health Services, Edmonton, Alberta, CanadaDepartment of Medicine, University of Alberta, Edmonton, Alberta, CanadaSchool of Nursing, Queen`s University, Kingston, Ontario, CanadaAlberta School of Business, University of Alberta, Edmonton, Alberta, CanadaSchool of Nursing, Queen`s University, Kingston, Ontario, CanadaSchool of Nursing, Queen`s University, Kingston, Ontario, CanadaDepartment of Medicine, University of Alberta, Edmonton, Alberta, CanadaBackground A coalition (Strategic Clinical Improvement Committee), with a mandate to promote physician quality improvement (QI) involvement, identified hospital laboratory test overuse as a priority. The coalition developed and supported the spread of a multicomponent initiative about reducing repetitive laboratory testing and blood urea nitrogen (BUN) ordering across one Canadian province. This study’s purpose was to identify coalition factors enabling medicine and emergency department (ED) physicians to lead, participate and influence appropriate BUN test ordering.Methods Using sequential explanatory mixed methods, intervention components were grouped as person focused or system focused. Quantitative phase/analyses included: monthly total and average of the BUN test for six hospitals (medicine programme and two EDs) were compared pre initiative and post initiative; a cost avoidance calculation and an interrupted time series analysis were performed (participants were divided into two groups: high (>50%) and low (<50%) BUN test reduction based on these findings). Qualitative phase/analyses included: structured virtual interviews with 12 physicians/participants; a content analysis aligned to the Theoretical Domains Framework and the Behaviour Change Wheel. Quotes from participants representing high and low groups were integrated into a joint display.Results Monthly BUN test ordering was significantly reduced in 5 of 6 participating hospital medicine programmes and in both EDs (33% to 76%), resulting in monthly cost avoidance (CAN$900–CAN$7285). Physicians had similar perceptions of the coalition’s characteristics enabling their QI involvement and the factors influencing BUN test reduction.Conclusions To enable physician confidence to lead and participate, the coalition used the following: a simply designed QI initiative, partnership with a coalition physician leader and/or member; credibility and mentorship; support personnel; QI education and hands-on training; minimal physician effort; and no clinical workflow disruption. Implementing person-focused and system-focused intervention components, and communication from a trusted local physician—who shared data, physician QI initiative role/contribution and responsibility, best practices, and past project successes—were factors influencing appropriate BUN test ordering.https://bmjopenquality.bmj.com/content/12/2/e002016.full
spellingShingle Pamela Mathura
Narmin Kassam
Karen Spalding
Reidar Hagtvedt
Jennifer Medves
Lenora Duhn
Sandra Marini
Factors of a physician quality improvement leadership coalition that influence physician behaviour: a mixed methods study
BMJ Open Quality
title Factors of a physician quality improvement leadership coalition that influence physician behaviour: a mixed methods study
title_full Factors of a physician quality improvement leadership coalition that influence physician behaviour: a mixed methods study
title_fullStr Factors of a physician quality improvement leadership coalition that influence physician behaviour: a mixed methods study
title_full_unstemmed Factors of a physician quality improvement leadership coalition that influence physician behaviour: a mixed methods study
title_short Factors of a physician quality improvement leadership coalition that influence physician behaviour: a mixed methods study
title_sort factors of a physician quality improvement leadership coalition that influence physician behaviour a mixed methods study
url https://bmjopenquality.bmj.com/content/12/2/e002016.full
work_keys_str_mv AT pamelamathura factorsofaphysicianqualityimprovementleadershipcoalitionthatinfluencephysicianbehaviouramixedmethodsstudy
AT narminkassam factorsofaphysicianqualityimprovementleadershipcoalitionthatinfluencephysicianbehaviouramixedmethodsstudy
AT karenspalding factorsofaphysicianqualityimprovementleadershipcoalitionthatinfluencephysicianbehaviouramixedmethodsstudy
AT reidarhagtvedt factorsofaphysicianqualityimprovementleadershipcoalitionthatinfluencephysicianbehaviouramixedmethodsstudy
AT jennifermedves factorsofaphysicianqualityimprovementleadershipcoalitionthatinfluencephysicianbehaviouramixedmethodsstudy
AT lenoraduhn factorsofaphysicianqualityimprovementleadershipcoalitionthatinfluencephysicianbehaviouramixedmethodsstudy
AT sandramarini factorsofaphysicianqualityimprovementleadershipcoalitionthatinfluencephysicianbehaviouramixedmethodsstudy