MODELLING PURCHASING PROCESSES FROM QUALITY ASPECTS
Management has a fundamental task to identify and direct primary and specific processes within purchasing function, applying the up-to-date information infrastructure. ISO 9001:2000 defines a process as a number of interrelated or interactive activities transforming inputs and outputs, and the "...
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Format: | Article |
Language: | English |
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Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia
2008-12-01
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Series: | International Journal for Quality Research |
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Online Access: | http://www.ijqr.net/journal/v2-n4/3.pdf |
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author | Zora Arsovski Igor Milanovic |
author_facet | Zora Arsovski Igor Milanovic |
author_sort | Zora Arsovski |
collection | DOAJ |
description | Management has a fundamental task to identify and direct primary and specific processes within purchasing function, applying the up-to-date information infrastructure. ISO 9001:2000 defines a process as a number of interrelated or interactive activities transforming inputs and outputs, and the "process approach" as a systematic identification in management processes employed with the organization and particularly - relationships among the processes. To direct a quality management system using process approach, the organization is to determine the map of its general (basic) processes. Primary processes are determined on the grounds of their interrelationship and impact on satisfying customers' needs. To make a proper choice of general business processes, it is necessary to determine the entire business flow, beginning with the customer demand up to the delivery of products or service provided. In the next step the process model is to be converted into data model which is essential for implementation of the information system enabling automation, monitoring, measuring, inspection, analysis and improvement of key purchase processes. In this paper are given methodology and some results of investigation of development of IS for purchasing process from aspects of quality. |
first_indexed | 2024-12-21T16:38:05Z |
format | Article |
id | doaj.art-8e90542fc9bc403f9393c83ac139c12a |
institution | Directory Open Access Journal |
issn | 1800-6450 1800-7473 |
language | English |
last_indexed | 2024-12-21T16:38:05Z |
publishDate | 2008-12-01 |
publisher | Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia |
record_format | Article |
series | International Journal for Quality Research |
spelling | doaj.art-8e90542fc9bc403f9393c83ac139c12a2022-12-21T18:57:11ZengCenter for Quality, Faculty of Engineering, University of Kragujevac, SerbiaInternational Journal for Quality Research1800-64501800-74732008-12-0124265275MODELLING PURCHASING PROCESSES FROM QUALITY ASPECTSZora Arsovski 0Igor Milanovic1Faculty of Economics, University of Kragujevac, SerbiaFaculty of Economics, University of Kragujevac, SerbiaManagement has a fundamental task to identify and direct primary and specific processes within purchasing function, applying the up-to-date information infrastructure. ISO 9001:2000 defines a process as a number of interrelated or interactive activities transforming inputs and outputs, and the "process approach" as a systematic identification in management processes employed with the organization and particularly - relationships among the processes. To direct a quality management system using process approach, the organization is to determine the map of its general (basic) processes. Primary processes are determined on the grounds of their interrelationship and impact on satisfying customers' needs. To make a proper choice of general business processes, it is necessary to determine the entire business flow, beginning with the customer demand up to the delivery of products or service provided. In the next step the process model is to be converted into data model which is essential for implementation of the information system enabling automation, monitoring, measuring, inspection, analysis and improvement of key purchase processes. In this paper are given methodology and some results of investigation of development of IS for purchasing process from aspects of quality.http://www.ijqr.net/journal/v2-n4/3.pdfqualityprocesspurchasingmodellingsystem analysissoftware engineering |
spellingShingle | Zora Arsovski Igor Milanovic MODELLING PURCHASING PROCESSES FROM QUALITY ASPECTS International Journal for Quality Research quality process purchasing modelling system analysis software engineering |
title | MODELLING PURCHASING PROCESSES FROM QUALITY ASPECTS |
title_full | MODELLING PURCHASING PROCESSES FROM QUALITY ASPECTS |
title_fullStr | MODELLING PURCHASING PROCESSES FROM QUALITY ASPECTS |
title_full_unstemmed | MODELLING PURCHASING PROCESSES FROM QUALITY ASPECTS |
title_short | MODELLING PURCHASING PROCESSES FROM QUALITY ASPECTS |
title_sort | modelling purchasing processes from quality aspects |
topic | quality process purchasing modelling system analysis software engineering |
url | http://www.ijqr.net/journal/v2-n4/3.pdf |
work_keys_str_mv | AT zoraarsovski modellingpurchasingprocessesfromqualityaspects AT igormilanovic modellingpurchasingprocessesfromqualityaspects |