MODELLING PURCHASING PROCESSES FROM QUALITY ASPECTS

Management has a fundamental task to identify and direct primary and specific processes within purchasing function, applying the up-to-date information infrastructure. ISO 9001:2000 defines a process as a number of interrelated or interactive activities transforming inputs and outputs, and the "...

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Main Authors: Zora Arsovski, Igor Milanovic
Format: Article
Language:English
Published: Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia 2008-12-01
Series:International Journal for Quality Research
Subjects:
Online Access:http://www.ijqr.net/journal/v2-n4/3.pdf
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author Zora Arsovski
Igor Milanovic
author_facet Zora Arsovski
Igor Milanovic
author_sort Zora Arsovski
collection DOAJ
description Management has a fundamental task to identify and direct primary and specific processes within purchasing function, applying the up-to-date information infrastructure. ISO 9001:2000 defines a process as a number of interrelated or interactive activities transforming inputs and outputs, and the "process approach" as a systematic identification in management processes employed with the organization and particularly - relationships among the processes. To direct a quality management system using process approach, the organization is to determine the map of its general (basic) processes. Primary processes are determined on the grounds of their interrelationship and impact on satisfying customers' needs. To make a proper choice of general business processes, it is necessary to determine the entire business flow, beginning with the customer demand up to the delivery of products or service provided. In the next step the process model is to be converted into data model which is essential for implementation of the information system enabling automation, monitoring, measuring, inspection, analysis and improvement of key purchase processes. In this paper are given methodology and some results of investigation of development of IS for purchasing process from aspects of quality.
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spelling doaj.art-8e90542fc9bc403f9393c83ac139c12a2022-12-21T18:57:11ZengCenter for Quality, Faculty of Engineering, University of Kragujevac, SerbiaInternational Journal for Quality Research1800-64501800-74732008-12-0124265275MODELLING PURCHASING PROCESSES FROM QUALITY ASPECTSZora Arsovski 0Igor Milanovic1Faculty of Economics, University of Kragujevac, SerbiaFaculty of Economics, University of Kragujevac, SerbiaManagement has a fundamental task to identify and direct primary and specific processes within purchasing function, applying the up-to-date information infrastructure. ISO 9001:2000 defines a process as a number of interrelated or interactive activities transforming inputs and outputs, and the "process approach" as a systematic identification in management processes employed with the organization and particularly - relationships among the processes. To direct a quality management system using process approach, the organization is to determine the map of its general (basic) processes. Primary processes are determined on the grounds of their interrelationship and impact on satisfying customers' needs. To make a proper choice of general business processes, it is necessary to determine the entire business flow, beginning with the customer demand up to the delivery of products or service provided. In the next step the process model is to be converted into data model which is essential for implementation of the information system enabling automation, monitoring, measuring, inspection, analysis and improvement of key purchase processes. In this paper are given methodology and some results of investigation of development of IS for purchasing process from aspects of quality.http://www.ijqr.net/journal/v2-n4/3.pdfqualityprocesspurchasingmodellingsystem analysissoftware engineering
spellingShingle Zora Arsovski
Igor Milanovic
MODELLING PURCHASING PROCESSES FROM QUALITY ASPECTS
International Journal for Quality Research
quality
process
purchasing
modelling
system analysis
software engineering
title MODELLING PURCHASING PROCESSES FROM QUALITY ASPECTS
title_full MODELLING PURCHASING PROCESSES FROM QUALITY ASPECTS
title_fullStr MODELLING PURCHASING PROCESSES FROM QUALITY ASPECTS
title_full_unstemmed MODELLING PURCHASING PROCESSES FROM QUALITY ASPECTS
title_short MODELLING PURCHASING PROCESSES FROM QUALITY ASPECTS
title_sort modelling purchasing processes from quality aspects
topic quality
process
purchasing
modelling
system analysis
software engineering
url http://www.ijqr.net/journal/v2-n4/3.pdf
work_keys_str_mv AT zoraarsovski modellingpurchasingprocessesfromqualityaspects
AT igormilanovic modellingpurchasingprocessesfromqualityaspects