INTERPERSONAL COMMUNICATION SKILLS OF NURSE MANAGERS AND NURSING PERFORMANCE

Interpersonal communication between the nurse manager and the executing nurse is needed for the continuity and productivity of the profession, whereby one’s productivity is strongly influenced by performance. Therefore, this study aims to know the extent of the relationship between the interpersonal...

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Main Authors: Yuliani Ibrahim, Amiruddin Ahamat
Format: Article
Language:English
Published: UUM Press 2020-01-01
Series:International Journal of Management Studies
Online Access:https://www.scienceopen.com/document?vid=ae7e8985-ef54-4fdb-a970-37858df14ff0
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author Yuliani Ibrahim
Amiruddin Ahamat
author_facet Yuliani Ibrahim
Amiruddin Ahamat
author_sort Yuliani Ibrahim
collection DOAJ
description Interpersonal communication between the nurse manager and the executing nurse is needed for the continuity and productivity of the profession, whereby one’s productivity is strongly influenced by performance. Therefore, this study aims to know the extent of the relationship between the interpersonal communication skills (leadership, communication process, motivation, and negotiation skills) of the nurse managers, (independent variable), and the performance of nurses, (dependent variable) at Tgk. Chik Ditiro Sigli Hospital and Harapan Bunda Banda Aceh Hospital in Indonesia. The population in this study were all nurses at the two hospitals consisting of 331 respondents. The results showed a significant relationship between the interpersonal communication skills of the nurse managers and the performance of the nurses at the two hospitals. The test results also showed that there was a significant difference between the interpersonal communication skills of the nurse managers and the performance of nurses at Tgk. Chik Ditiro Sigli Hospital and at Harapan Bunda Banda Aceh Hospital. The only variable that showed similarities between the two hospitals was motivation.     Keywords: interpersonal communication, leadership, communication process, negotiation, motivation, performance.
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spelling doaj.art-8ec177d8af1a44be809160fe1779eeef2023-02-23T11:40:06ZengUUM PressInternational Journal of Management Studies2232-16082180-24672020-01-0110.32890/ijms.26.1.2019.10515INTERPERSONAL COMMUNICATION SKILLS OF NURSE MANAGERS AND NURSING PERFORMANCEYuliani IbrahimAmiruddin AhamatInterpersonal communication between the nurse manager and the executing nurse is needed for the continuity and productivity of the profession, whereby one’s productivity is strongly influenced by performance. Therefore, this study aims to know the extent of the relationship between the interpersonal communication skills (leadership, communication process, motivation, and negotiation skills) of the nurse managers, (independent variable), and the performance of nurses, (dependent variable) at Tgk. Chik Ditiro Sigli Hospital and Harapan Bunda Banda Aceh Hospital in Indonesia. The population in this study were all nurses at the two hospitals consisting of 331 respondents. The results showed a significant relationship between the interpersonal communication skills of the nurse managers and the performance of the nurses at the two hospitals. The test results also showed that there was a significant difference between the interpersonal communication skills of the nurse managers and the performance of nurses at Tgk. Chik Ditiro Sigli Hospital and at Harapan Bunda Banda Aceh Hospital. The only variable that showed similarities between the two hospitals was motivation.     Keywords: interpersonal communication, leadership, communication process, negotiation, motivation, performance.https://www.scienceopen.com/document?vid=ae7e8985-ef54-4fdb-a970-37858df14ff0
spellingShingle Yuliani Ibrahim
Amiruddin Ahamat
INTERPERSONAL COMMUNICATION SKILLS OF NURSE MANAGERS AND NURSING PERFORMANCE
International Journal of Management Studies
title INTERPERSONAL COMMUNICATION SKILLS OF NURSE MANAGERS AND NURSING PERFORMANCE
title_full INTERPERSONAL COMMUNICATION SKILLS OF NURSE MANAGERS AND NURSING PERFORMANCE
title_fullStr INTERPERSONAL COMMUNICATION SKILLS OF NURSE MANAGERS AND NURSING PERFORMANCE
title_full_unstemmed INTERPERSONAL COMMUNICATION SKILLS OF NURSE MANAGERS AND NURSING PERFORMANCE
title_short INTERPERSONAL COMMUNICATION SKILLS OF NURSE MANAGERS AND NURSING PERFORMANCE
title_sort interpersonal communication skills of nurse managers and nursing performance
url https://www.scienceopen.com/document?vid=ae7e8985-ef54-4fdb-a970-37858df14ff0
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