Evaluation of factors affecting university students' satisfaction with e-learning systems used dur-ing Covid-19 crisis: A field study in Jordanian higher education institutions
E-learning results from the integration of technology and education and has become an effective learning medium today. E-learning courses and systems with various services are on the rise owing to its importance. E-learning systems should be evaluated to assure successful delivery, effectiv...
| Main Authors: | , , , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Growing Science
2023-01-01
|
| Series: | International Journal of Data and Network Science |
| Online Access: | http://www.growingscience.com/ijds/Vol7/ijdns_2022_140.pdf |
| _version_ | 1828091088748937216 |
|---|---|
| author | Ra’ed Masa’deh Dmaithan Almajali Ala’aldin Alrowwad Rami Alkhawaldeh Sufian Khwaldeh Bader Obeidat |
| author_facet | Ra’ed Masa’deh Dmaithan Almajali Ala’aldin Alrowwad Rami Alkhawaldeh Sufian Khwaldeh Bader Obeidat |
| author_sort | Ra’ed Masa’deh |
| collection | DOAJ |
| description | E-learning results from the integration of technology and education and has become an effective learning medium today. E-learning courses and systems with various services are on the rise owing to its importance. E-learning systems should be evaluated to assure successful delivery, effective usage, and positive impacts on learners. A holistic model that identifies various levels of success on a vast range of success determinants was proposed. The model was empirically validated using data obtained from 724 e-learning student users in Jordan. Structural Equation Modelling (SEM) was used in data analyses. Results showed that perceived usefulness of information systems, user training, system quality, and management support have positive effects on user’s behavioral intention; whereas perceived ease of use has not. Also, SEM displayed that user behavioral intention has a positive effect on information systems use, use on student satisfaction, and the latter on student loyalty. Machine Learning (ML) methods produce high correlation values reaching up to 80% in predicting Behavior Intention (BI) from the input factors, and student loyalty from student satisfaction factors. This indicates that the ML are promising techniques to forecast the future targets based on the input independent features. |
| first_indexed | 2024-04-11T06:06:32Z |
| format | Article |
| id | doaj.art-8edb0a4fdc5a40fdb0e476c59d23f131 |
| institution | Directory Open Access Journal |
| issn | 2561-8148 2561-8156 |
| language | English |
| last_indexed | 2024-04-11T06:06:32Z |
| publishDate | 2023-01-01 |
| publisher | Growing Science |
| record_format | Article |
| series | International Journal of Data and Network Science |
| spelling | doaj.art-8edb0a4fdc5a40fdb0e476c59d23f1312022-12-22T04:41:28ZengGrowing ScienceInternational Journal of Data and Network Science2561-81482561-81562023-01-017119921410.5267/j.ijdns.2022.11.003Evaluation of factors affecting university students' satisfaction with e-learning systems used dur-ing Covid-19 crisis: A field study in Jordanian higher education institutionsRa’ed Masa’dehDmaithan AlmajaliAla’aldin AlrowwadRami AlkhawaldehSufian Khwaldeh Bader Obeidat E-learning results from the integration of technology and education and has become an effective learning medium today. E-learning courses and systems with various services are on the rise owing to its importance. E-learning systems should be evaluated to assure successful delivery, effective usage, and positive impacts on learners. A holistic model that identifies various levels of success on a vast range of success determinants was proposed. The model was empirically validated using data obtained from 724 e-learning student users in Jordan. Structural Equation Modelling (SEM) was used in data analyses. Results showed that perceived usefulness of information systems, user training, system quality, and management support have positive effects on user’s behavioral intention; whereas perceived ease of use has not. Also, SEM displayed that user behavioral intention has a positive effect on information systems use, use on student satisfaction, and the latter on student loyalty. Machine Learning (ML) methods produce high correlation values reaching up to 80% in predicting Behavior Intention (BI) from the input factors, and student loyalty from student satisfaction factors. This indicates that the ML are promising techniques to forecast the future targets based on the input independent features.http://www.growingscience.com/ijds/Vol7/ijdns_2022_140.pdf |
| spellingShingle | Ra’ed Masa’deh Dmaithan Almajali Ala’aldin Alrowwad Rami Alkhawaldeh Sufian Khwaldeh Bader Obeidat Evaluation of factors affecting university students' satisfaction with e-learning systems used dur-ing Covid-19 crisis: A field study in Jordanian higher education institutions International Journal of Data and Network Science |
| title | Evaluation of factors affecting university students' satisfaction with e-learning systems used dur-ing Covid-19 crisis: A field study in Jordanian higher education institutions |
| title_full | Evaluation of factors affecting university students' satisfaction with e-learning systems used dur-ing Covid-19 crisis: A field study in Jordanian higher education institutions |
| title_fullStr | Evaluation of factors affecting university students' satisfaction with e-learning systems used dur-ing Covid-19 crisis: A field study in Jordanian higher education institutions |
| title_full_unstemmed | Evaluation of factors affecting university students' satisfaction with e-learning systems used dur-ing Covid-19 crisis: A field study in Jordanian higher education institutions |
| title_short | Evaluation of factors affecting university students' satisfaction with e-learning systems used dur-ing Covid-19 crisis: A field study in Jordanian higher education institutions |
| title_sort | evaluation of factors affecting university students satisfaction with e learning systems used dur ing covid 19 crisis a field study in jordanian higher education institutions |
| url | http://www.growingscience.com/ijds/Vol7/ijdns_2022_140.pdf |
| work_keys_str_mv | AT raedmasadeh evaluationoffactorsaffectinguniversitystudentssatisfactionwithelearningsystemsusedduringcovid19crisisafieldstudyinjordanianhighereducationinstitutions AT dmaithanalmajali evaluationoffactorsaffectinguniversitystudentssatisfactionwithelearningsystemsusedduringcovid19crisisafieldstudyinjordanianhighereducationinstitutions AT alaaldinalrowwad evaluationoffactorsaffectinguniversitystudentssatisfactionwithelearningsystemsusedduringcovid19crisisafieldstudyinjordanianhighereducationinstitutions AT ramialkhawaldeh evaluationoffactorsaffectinguniversitystudentssatisfactionwithelearningsystemsusedduringcovid19crisisafieldstudyinjordanianhighereducationinstitutions AT sufiankhwaldeh evaluationoffactorsaffectinguniversitystudentssatisfactionwithelearningsystemsusedduringcovid19crisisafieldstudyinjordanianhighereducationinstitutions AT baderobeidat evaluationoffactorsaffectinguniversitystudentssatisfactionwithelearningsystemsusedduringcovid19crisisafieldstudyinjordanianhighereducationinstitutions |