Intelligent Concepts for the Management of Information in Workflow Systems

Workflow systems are commonly used in industry, commerce and government. They provide computerized support for owners of repetitive, highly standardized business processes, with a means of controlling the execution of instances of those processes according to predefined process templates. However, m...

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Main Authors: Georg Peters, Roger Tagg
Format: Article
Jezik:English
Izdano: Springer 2009-12-01
Serija:International Journal of Computational Intelligence Systems
Teme:
Online dostop:https://www.atlantis-press.com/article/1893.pdf
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author Georg Peters
Roger Tagg
author_facet Georg Peters
Roger Tagg
author_sort Georg Peters
collection DOAJ
description Workflow systems are commonly used in industry, commerce and government. They provide computerized support for owners of repetitive, highly standardized business processes, with a means of controlling the execution of instances of those processes according to predefined process templates. However, many real-life business processes are characterized by various forms of unpredictability and uncertainty. For workflow systems to be applicable in these environments therefore, they must incorporate methods of addressing uncertainty, vagueness, variability, exceptional cases and missing information. Methods that have been previously been applied include dynamic instance adaptation, partial completion and case handling - not to mention manual over-riding in the case of exceptions. Intelligent approaches have included stochastic and fuzzy Petri Nets. In this paper, we discuss the further potential of intelligent concepts, in particular rough set theory, for the support of the management of information in workflow systems. Since its introduction in the beginning of the nineteen eighties, rough set theory has gained increasing attention and has established itself as a useful intelligent concept and an important method within soft computing. We show how rough sets can be utilized to set up an early warning system in cases where information is missing in the workflow system. We also show the potential of rough sets to detect excessive or redundant information in a workflow management system’s design.
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spelling doaj.art-8ee2a1a753e94a10a13438d8b1e81aa92022-12-22T01:54:55ZengSpringerInternational Journal of Computational Intelligence Systems1875-68832009-12-012410.2991/ijcis.2009.2.4.2Intelligent Concepts for the Management of Information in Workflow SystemsGeorg PetersRoger TaggWorkflow systems are commonly used in industry, commerce and government. They provide computerized support for owners of repetitive, highly standardized business processes, with a means of controlling the execution of instances of those processes according to predefined process templates. However, many real-life business processes are characterized by various forms of unpredictability and uncertainty. For workflow systems to be applicable in these environments therefore, they must incorporate methods of addressing uncertainty, vagueness, variability, exceptional cases and missing information. Methods that have been previously been applied include dynamic instance adaptation, partial completion and case handling - not to mention manual over-riding in the case of exceptions. Intelligent approaches have included stochastic and fuzzy Petri Nets. In this paper, we discuss the further potential of intelligent concepts, in particular rough set theory, for the support of the management of information in workflow systems. Since its introduction in the beginning of the nineteen eighties, rough set theory has gained increasing attention and has established itself as a useful intelligent concept and an important method within soft computing. We show how rough sets can be utilized to set up an early warning system in cases where information is missing in the workflow system. We also show the potential of rough sets to detect excessive or redundant information in a workflow management system’s design.https://www.atlantis-press.com/article/1893.pdfIntelligent ConceptsSoft ComputingDegree of InformationInformation ManagementWorkflow Management.
spellingShingle Georg Peters
Roger Tagg
Intelligent Concepts for the Management of Information in Workflow Systems
International Journal of Computational Intelligence Systems
Intelligent Concepts
Soft Computing
Degree of Information
Information Management
Workflow Management.
title Intelligent Concepts for the Management of Information in Workflow Systems
title_full Intelligent Concepts for the Management of Information in Workflow Systems
title_fullStr Intelligent Concepts for the Management of Information in Workflow Systems
title_full_unstemmed Intelligent Concepts for the Management of Information in Workflow Systems
title_short Intelligent Concepts for the Management of Information in Workflow Systems
title_sort intelligent concepts for the management of information in workflow systems
topic Intelligent Concepts
Soft Computing
Degree of Information
Information Management
Workflow Management.
url https://www.atlantis-press.com/article/1893.pdf
work_keys_str_mv AT georgpeters intelligentconceptsforthemanagementofinformationinworkflowsystems
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