Estimating the Number of Department Secretaries Needed in in Hazrat Zainab Hospital Based on Workload Indicator of Staffing Needs in 2023
Background: Department secretary position is one of the most important and practical jobs in the hospital, which is often neglected. The secretary of the nursing department is responsible for carrying out all office affairs of the department under the direct supervision of the supervisor; Therefore,...
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| Format: | Article |
| Language: | fas |
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Shahid Sadoughi University of Medical Sciences
2024-02-01
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| Series: | Rāhburdhā-yi Mudīriyyat dar Niẓām-i Salāmat |
| Subjects: | |
| Online Access: | http://mshsj.ssu.ac.ir/article-1-735-en.pdf |
| _version_ | 1827310871570808832 |
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| author | Nahid Bakhtiary Mohamad Amin Bahrami Peivand Bastani |
| author_facet | Nahid Bakhtiary Mohamad Amin Bahrami Peivand Bastani |
| author_sort | Nahid Bakhtiary |
| collection | DOAJ |
| description | Background: Department secretary position is one of the most important and practical jobs in the hospital, which is often neglected. The secretary of the nursing department is responsible for carrying out all office affairs of the department under the direct supervision of the supervisor; Therefore, proper planning for adequate supply of these forces in hospital departments is very important.
Methods: This was a descriptive-cross-sectional research. Data was gathered through actively observing the operational process within the service field; professional meetings with department officials, nurses and departmental secretaries; studying relevant laws and regulations, reviewing personnel information systems, examining activity registers and management information systems. At the end, Workload Indicator of Staffing Needs (WISN) was used for analysis.
Results: According to the results of the research, at the time of the study in Hazrat Zainab (S) Shiraz Hospital, 13 secretaries were working, and the required number of secretaries in the department was 12.94 based on the WISN; but, since a work measurement was done for each department separately, the result was different in each department.
Conclusion: Results revealed that, in general, there is no shortage of secretaries in hospital departments, and there is no need to recruit new staff; however, in terms of workload, there is no balance between different departments, so it is necessary to balance the workload in different departments through proper planning. |
| first_indexed | 2024-04-24T20:06:55Z |
| format | Article |
| id | doaj.art-8f034309a37f41148ba660d99066dbe0 |
| institution | Directory Open Access Journal |
| issn | 2476-6879 2538-1563 |
| language | fas |
| last_indexed | 2024-04-24T20:06:55Z |
| publishDate | 2024-02-01 |
| publisher | Shahid Sadoughi University of Medical Sciences |
| record_format | Article |
| series | Rāhburdhā-yi Mudīriyyat dar Niẓām-i Salāmat |
| spelling | doaj.art-8f034309a37f41148ba660d99066dbe02024-03-24T06:27:32ZfasShahid Sadoughi University of Medical SciencesRāhburdhā-yi Mudīriyyat dar Niẓām-i Salāmat2476-68792538-15632024-02-0184360374Estimating the Number of Department Secretaries Needed in in Hazrat Zainab Hospital Based on Workload Indicator of Staffing Needs in 2023Nahid Bakhtiary0Mohamad Amin Bahrami1Peivand Bastani2 MSc student in Health Services Management, School of Medical Management and Information Sciences, Shiraz University of Medical Sciences, Shiraz, Iran Professor, Department of Health Services Management, Health Human Recourses Research Center, School of Medical Management and Information Sciences, Shiraz University of Medical Sciences, Shiraz, Iran Associate Professor, Health Human Resources Research Center, School of Medical Management and Information Sciences, Shiraz University of Medical Sciences, Shiraz, Iran Background: Department secretary position is one of the most important and practical jobs in the hospital, which is often neglected. The secretary of the nursing department is responsible for carrying out all office affairs of the department under the direct supervision of the supervisor; Therefore, proper planning for adequate supply of these forces in hospital departments is very important. Methods: This was a descriptive-cross-sectional research. Data was gathered through actively observing the operational process within the service field; professional meetings with department officials, nurses and departmental secretaries; studying relevant laws and regulations, reviewing personnel information systems, examining activity registers and management information systems. At the end, Workload Indicator of Staffing Needs (WISN) was used for analysis. Results: According to the results of the research, at the time of the study in Hazrat Zainab (S) Shiraz Hospital, 13 secretaries were working, and the required number of secretaries in the department was 12.94 based on the WISN; but, since a work measurement was done for each department separately, the result was different in each department. Conclusion: Results revealed that, in general, there is no shortage of secretaries in hospital departments, and there is no need to recruit new staff; however, in terms of workload, there is no balance between different departments, so it is necessary to balance the workload in different departments through proper planning.http://mshsj.ssu.ac.ir/article-1-735-en.pdfkey words: work measurementwisnestimateshuman resourcedepartment secretary |
| spellingShingle | Nahid Bakhtiary Mohamad Amin Bahrami Peivand Bastani Estimating the Number of Department Secretaries Needed in in Hazrat Zainab Hospital Based on Workload Indicator of Staffing Needs in 2023 Rāhburdhā-yi Mudīriyyat dar Niẓām-i Salāmat key words: work measurement wisn estimates human resource department secretary |
| title | Estimating the Number of Department Secretaries Needed in in Hazrat Zainab Hospital Based on Workload Indicator of Staffing Needs in 2023 |
| title_full | Estimating the Number of Department Secretaries Needed in in Hazrat Zainab Hospital Based on Workload Indicator of Staffing Needs in 2023 |
| title_fullStr | Estimating the Number of Department Secretaries Needed in in Hazrat Zainab Hospital Based on Workload Indicator of Staffing Needs in 2023 |
| title_full_unstemmed | Estimating the Number of Department Secretaries Needed in in Hazrat Zainab Hospital Based on Workload Indicator of Staffing Needs in 2023 |
| title_short | Estimating the Number of Department Secretaries Needed in in Hazrat Zainab Hospital Based on Workload Indicator of Staffing Needs in 2023 |
| title_sort | estimating the number of department secretaries needed in in hazrat zainab hospital based on workload indicator of staffing needs in 2023 |
| topic | key words: work measurement wisn estimates human resource department secretary |
| url | http://mshsj.ssu.ac.ir/article-1-735-en.pdf |
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