Need assessment for history-taking instruction program using chatbot for nursing students: A qualitative study using focus group interviews

Purpose A comprehensive health history contributes to identifying the most appropriate interventions and care priorities. However, history-taking is challenging to learn and develop for most nursing students. Chatbot was suggested by students to be used in history-taking training. Still, there is a...

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Main Authors: Yanya Chen, Qingran Lin, Xiaohan Chen, Taoran Liu, Qiqi Ke, Qiaohong Yang, Bingsheng Guan, Wai-kit Ming
Format: Article
Language:English
Published: SAGE Publishing 2023-06-01
Series:Digital Health
Online Access:https://doi.org/10.1177/20552076231185435
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author Yanya Chen
Qingran Lin
Xiaohan Chen
Taoran Liu
Qiqi Ke
Qiaohong Yang
Bingsheng Guan
Wai-kit Ming
author_facet Yanya Chen
Qingran Lin
Xiaohan Chen
Taoran Liu
Qiqi Ke
Qiaohong Yang
Bingsheng Guan
Wai-kit Ming
author_sort Yanya Chen
collection DOAJ
description Purpose A comprehensive health history contributes to identifying the most appropriate interventions and care priorities. However, history-taking is challenging to learn and develop for most nursing students. Chatbot was suggested by students to be used in history-taking training. Still, there is a lack of clarity regarding the needs of nursing students in these programs. This study aimed to explore nursing students’ needs and essential components of chatbot-based history-taking instruction program. Methods This was a qualitative study. Four focus groups, with a total of 22 nursing students, were recruited. Colaizzi's phenomenological methodology was used to analyze the qualitative data generated from the focus group discussions. Results Three main themes and 12 subthemes emerged. The main themes included limitations of clinical practice for history-taking, perceptions of chatbot used in history-taking instruction programs, and the need for history-taking instruction programs using chatbot. Students had limitations in clinical practice for history-taking. When developing chatbot-based history-taking instruction programs, the development should reflect students’ needs, including feedback from the chatbot system, diverse clinical situations, chances to practice nontechnical skills, a form of chatbot (i.e., humanoid robots or cyborgs), the role of teachers (i.e., sharing experience and providing advice) and training before the clinical practice. Conclusion Nursing students had limitations in clinical practice for history-taking and high expectations for chatbot-based history-taking instruction programs.
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spelling doaj.art-8f12b5e9168f47679496b6007b8c57642023-06-30T06:03:27ZengSAGE PublishingDigital Health2055-20762023-06-01910.1177/20552076231185435Need assessment for history-taking instruction program using chatbot for nursing students: A qualitative study using focus group interviewsYanya Chen0Qingran Lin1Xiaohan Chen2Taoran Liu3Qiqi Ke4Qiaohong Yang5Bingsheng Guan6Wai-kit Ming7 , Jockey Club College of Veterinary Medicine and Life Sciences, , Hong Kong, Hong Kong , Guangzhou, China , Jockey Club College of Veterinary Medicine and Life Sciences, , Hong Kong, Hong Kong , Jockey Club College of Veterinary Medicine and Life Sciences, , Hong Kong, Hong Kong School of Nursing, , Guangzhou, China School of Nursing, , Guangzhou, China , Guangzhou, China School of Public Policy and Management, Tsinghua University, ChinaPurpose A comprehensive health history contributes to identifying the most appropriate interventions and care priorities. However, history-taking is challenging to learn and develop for most nursing students. Chatbot was suggested by students to be used in history-taking training. Still, there is a lack of clarity regarding the needs of nursing students in these programs. This study aimed to explore nursing students’ needs and essential components of chatbot-based history-taking instruction program. Methods This was a qualitative study. Four focus groups, with a total of 22 nursing students, were recruited. Colaizzi's phenomenological methodology was used to analyze the qualitative data generated from the focus group discussions. Results Three main themes and 12 subthemes emerged. The main themes included limitations of clinical practice for history-taking, perceptions of chatbot used in history-taking instruction programs, and the need for history-taking instruction programs using chatbot. Students had limitations in clinical practice for history-taking. When developing chatbot-based history-taking instruction programs, the development should reflect students’ needs, including feedback from the chatbot system, diverse clinical situations, chances to practice nontechnical skills, a form of chatbot (i.e., humanoid robots or cyborgs), the role of teachers (i.e., sharing experience and providing advice) and training before the clinical practice. Conclusion Nursing students had limitations in clinical practice for history-taking and high expectations for chatbot-based history-taking instruction programs.https://doi.org/10.1177/20552076231185435
spellingShingle Yanya Chen
Qingran Lin
Xiaohan Chen
Taoran Liu
Qiqi Ke
Qiaohong Yang
Bingsheng Guan
Wai-kit Ming
Need assessment for history-taking instruction program using chatbot for nursing students: A qualitative study using focus group interviews
Digital Health
title Need assessment for history-taking instruction program using chatbot for nursing students: A qualitative study using focus group interviews
title_full Need assessment for history-taking instruction program using chatbot for nursing students: A qualitative study using focus group interviews
title_fullStr Need assessment for history-taking instruction program using chatbot for nursing students: A qualitative study using focus group interviews
title_full_unstemmed Need assessment for history-taking instruction program using chatbot for nursing students: A qualitative study using focus group interviews
title_short Need assessment for history-taking instruction program using chatbot for nursing students: A qualitative study using focus group interviews
title_sort need assessment for history taking instruction program using chatbot for nursing students a qualitative study using focus group interviews
url https://doi.org/10.1177/20552076231185435
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