Evaluation of Harmful Algal Bloom Outreach Activities

With an apparent increase of harmful algal blooms (HABs) worldwide,healthcare providers, public health personnel and coastal managers are struggling toprovide scientifically-based appropriately-targeted HAB outreach and education. Since1998, the Florida Poison Information Center-Miami, with its 24 h...

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Main Authors: Richard Weisman, Julie Hollenbeck, Sharon Watkins, Kate Nierenberg, Lorraine Backer, Barbara Kirkpatrick, Andrew Reich, Judy A. Bean, Amy Cassedy, Wendy Blair Blair Stephan, Eva Jerez, Lora E. Fleming
Format: Article
Language:English
Published: MDPI AG 2007-12-01
Series:Marine Drugs
Subjects:
Online Access:http://www.mdpi.com/1660-3397/5/4/208/
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author Richard Weisman
Julie Hollenbeck
Sharon Watkins
Kate Nierenberg
Lorraine Backer
Barbara Kirkpatrick
Andrew Reich
Judy A. Bean
Amy Cassedy
Wendy Blair Blair Stephan
Eva Jerez
Lora E. Fleming
author_facet Richard Weisman
Julie Hollenbeck
Sharon Watkins
Kate Nierenberg
Lorraine Backer
Barbara Kirkpatrick
Andrew Reich
Judy A. Bean
Amy Cassedy
Wendy Blair Blair Stephan
Eva Jerez
Lora E. Fleming
author_sort Richard Weisman
collection DOAJ
description With an apparent increase of harmful algal blooms (HABs) worldwide,healthcare providers, public health personnel and coastal managers are struggling toprovide scientifically-based appropriately-targeted HAB outreach and education. Since1998, the Florida Poison Information Center-Miami, with its 24 hour/365 day/year freeAquatic Toxins Hotline (1-888-232-8635) available in several languages, has received over 25,000 HAB-related calls. As part of HAB surveillance, all possible cases of HAB-relatedillness among callers are reported to the Florida Health Department. This pilot studyevaluated an automated call processing menu system that allows callers to access bilingualHAB information, and to speak directly with a trained Poison Information Specialist. Themajority (68%) of callers reported satisfaction with the information, and many provided specific suggestions for improvement. This pilot study, the first known evaluation of use and satisfaction with HAB educational outreach materials, demonstrated that the automated system provided useful HAB-related information for the majority of callers, and decreased the routine informational call workload for the Poison Information Specialists, allowing them to focus on callers needing immediate assistance and their healthcare providers. These results will lead to improvement of this valuable HAB outreach, education and surveillance tool. Formal evaluation is recommended for future HAB outreach and educational materials.
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spelling doaj.art-8f58bf1e36b343be868df17f428ec99a2022-12-22T02:19:22ZengMDPI AGMarine Drugs1660-33972007-12-015420821910.3390/md504208Evaluation of Harmful Algal Bloom Outreach ActivitiesRichard WeismanJulie HollenbeckSharon WatkinsKate NierenbergLorraine BackerBarbara KirkpatrickAndrew ReichJudy A. BeanAmy CassedyWendy Blair Blair StephanEva JerezLora E. FlemingWith an apparent increase of harmful algal blooms (HABs) worldwide,healthcare providers, public health personnel and coastal managers are struggling toprovide scientifically-based appropriately-targeted HAB outreach and education. Since1998, the Florida Poison Information Center-Miami, with its 24 hour/365 day/year freeAquatic Toxins Hotline (1-888-232-8635) available in several languages, has received over 25,000 HAB-related calls. As part of HAB surveillance, all possible cases of HAB-relatedillness among callers are reported to the Florida Health Department. This pilot studyevaluated an automated call processing menu system that allows callers to access bilingualHAB information, and to speak directly with a trained Poison Information Specialist. Themajority (68%) of callers reported satisfaction with the information, and many provided specific suggestions for improvement. This pilot study, the first known evaluation of use and satisfaction with HAB educational outreach materials, demonstrated that the automated system provided useful HAB-related information for the majority of callers, and decreased the routine informational call workload for the Poison Information Specialists, allowing them to focus on callers needing immediate assistance and their healthcare providers. These results will lead to improvement of this valuable HAB outreach, education and surveillance tool. Formal evaluation is recommended for future HAB outreach and educational materials.http://www.mdpi.com/1660-3397/5/4/208/Poison Information CentersHarmful algal bloom (HAB)outreach and educationFlorida red tideciguatera fish poisoningblue green algaecyanobacteriabrevetoxinsciguatoxinshuman health effectsneurotoxic shellfish poisoning (NSP)paralytic shellfish poisoning (PSP)Solutions to Avoid Red Tide (START)Karenia brevis.
spellingShingle Richard Weisman
Julie Hollenbeck
Sharon Watkins
Kate Nierenberg
Lorraine Backer
Barbara Kirkpatrick
Andrew Reich
Judy A. Bean
Amy Cassedy
Wendy Blair Blair Stephan
Eva Jerez
Lora E. Fleming
Evaluation of Harmful Algal Bloom Outreach Activities
Marine Drugs
Poison Information Centers
Harmful algal bloom (HAB)
outreach and education
Florida red tide
ciguatera fish poisoning
blue green algae
cyanobacteria
brevetoxins
ciguatoxins
human health effects
neurotoxic shellfish poisoning (NSP)
paralytic shellfish poisoning (PSP)
Solutions to Avoid Red Tide (START)
Karenia brevis.
title Evaluation of Harmful Algal Bloom Outreach Activities
title_full Evaluation of Harmful Algal Bloom Outreach Activities
title_fullStr Evaluation of Harmful Algal Bloom Outreach Activities
title_full_unstemmed Evaluation of Harmful Algal Bloom Outreach Activities
title_short Evaluation of Harmful Algal Bloom Outreach Activities
title_sort evaluation of harmful algal bloom outreach activities
topic Poison Information Centers
Harmful algal bloom (HAB)
outreach and education
Florida red tide
ciguatera fish poisoning
blue green algae
cyanobacteria
brevetoxins
ciguatoxins
human health effects
neurotoxic shellfish poisoning (NSP)
paralytic shellfish poisoning (PSP)
Solutions to Avoid Red Tide (START)
Karenia brevis.
url http://www.mdpi.com/1660-3397/5/4/208/
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