The Impact of Knowledge Management Processes on Operational Performance as Mediated by IT Agility
In this study the main goal is to investigate the impact of knowledge management processes (KMPs) on operational performance (OP) as mediated by IT agility (ITA). The data were collected using a questionnaire, as the instrument for the primary data collection, with total collected back responses of...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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EconJournals
2019-01-01
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| Series: | International Review of Management and Marketing |
| Online Access: | https://econjournals.com/index.php/irmm/article/view/7191 |
| _version_ | 1797921709256343552 |
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| author | Nancy Abdal Wahab Al-Qatawneh Samiah Jaber Al-Tarawneh Nour Abdel Wahab Al-Qatawneh Raid Mohd Al-Adaileh |
| author_facet | Nancy Abdal Wahab Al-Qatawneh Samiah Jaber Al-Tarawneh Nour Abdel Wahab Al-Qatawneh Raid Mohd Al-Adaileh |
| author_sort | Nancy Abdal Wahab Al-Qatawneh |
| collection | DOAJ |
| description | In this study the main goal is to investigate the impact of knowledge management processes (KMPs) on operational performance (OP) as mediated by IT agility (ITA). The data were collected using a questionnaire, as the instrument for the primary data collection, with total collected back responses of 314 from university lecturers and employees have actually participated. Partial least squares regression modeling technique was used to fully analyze the data in order to determine what level of the relationship between KMPs and OP as mediated by IT agility existed. The main findings were related to confirming the four main hypotheses of the research that were related to testing if there were relationships between the KMPs (represented by four surrogate measures, namely, knowledge creation, knowledge storage, knowledge sharing and knowledge application) and OP, as well as if the KMPs was related to the OP as mediated by IT agility.
Keywords: Knowledge Management, Mu'tah University, Operational Performance, Technology, IT Agility, Partial Least Squares Analysis
JEL Classifications: D83, M1
DOI: https://doi.org/10.32479/irmm.7191
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| first_indexed | 2024-04-10T14:19:45Z |
| format | Article |
| id | doaj.art-8f6408c8395545eeb3433a696be10f6e |
| institution | Directory Open Access Journal |
| issn | 2146-4405 |
| language | English |
| last_indexed | 2024-04-10T14:19:45Z |
| publishDate | 2019-01-01 |
| publisher | EconJournals |
| record_format | Article |
| series | International Review of Management and Marketing |
| spelling | doaj.art-8f6408c8395545eeb3433a696be10f6e2023-02-15T16:09:21ZengEconJournalsInternational Review of Management and Marketing2146-44052019-01-0191The Impact of Knowledge Management Processes on Operational Performance as Mediated by IT AgilityNancy Abdal Wahab Al-Qatawneh0Samiah Jaber Al-TarawnehNour Abdel Wahab Al-QatawnehRaid Mohd Al-Adailehmu'tah universityIn this study the main goal is to investigate the impact of knowledge management processes (KMPs) on operational performance (OP) as mediated by IT agility (ITA). The data were collected using a questionnaire, as the instrument for the primary data collection, with total collected back responses of 314 from university lecturers and employees have actually participated. Partial least squares regression modeling technique was used to fully analyze the data in order to determine what level of the relationship between KMPs and OP as mediated by IT agility existed. The main findings were related to confirming the four main hypotheses of the research that were related to testing if there were relationships between the KMPs (represented by four surrogate measures, namely, knowledge creation, knowledge storage, knowledge sharing and knowledge application) and OP, as well as if the KMPs was related to the OP as mediated by IT agility. Keywords: Knowledge Management, Mu'tah University, Operational Performance, Technology, IT Agility, Partial Least Squares Analysis JEL Classifications: D83, M1 DOI: https://doi.org/10.32479/irmm.7191 https://econjournals.com/index.php/irmm/article/view/7191 |
| spellingShingle | Nancy Abdal Wahab Al-Qatawneh Samiah Jaber Al-Tarawneh Nour Abdel Wahab Al-Qatawneh Raid Mohd Al-Adaileh The Impact of Knowledge Management Processes on Operational Performance as Mediated by IT Agility International Review of Management and Marketing |
| title | The Impact of Knowledge Management Processes on Operational Performance as Mediated by IT Agility |
| title_full | The Impact of Knowledge Management Processes on Operational Performance as Mediated by IT Agility |
| title_fullStr | The Impact of Knowledge Management Processes on Operational Performance as Mediated by IT Agility |
| title_full_unstemmed | The Impact of Knowledge Management Processes on Operational Performance as Mediated by IT Agility |
| title_short | The Impact of Knowledge Management Processes on Operational Performance as Mediated by IT Agility |
| title_sort | impact of knowledge management processes on operational performance as mediated by it agility |
| url | https://econjournals.com/index.php/irmm/article/view/7191 |
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