The Kind Care Bundle: A Curriculum to Teach Medical Students the Behaviors of Kind, Compassionate Care

Introduction Patients’ hospital experiences can be adversely affected by clinicians’ negative behaviors. Simple positive behaviors, however, can have a dramatic impact on patient-clinician relationships. Medical students starting clinical training are ideal educational targets for learning good beha...

Full description

Bibliographic Details
Main Authors: Cynthia M. Cooper, Galina Gheihman
Format: Article
Language:English
Published: Association of American Medical Colleges 2021-04-01
Series:MedEdPORTAL
Subjects:
Online Access:http://www.mededportal.org/doi/10.15766/mep_2374-8265.11141
_version_ 1819104466816729088
author Cynthia M. Cooper
Galina Gheihman
author_facet Cynthia M. Cooper
Galina Gheihman
author_sort Cynthia M. Cooper
collection DOAJ
description Introduction Patients’ hospital experiences can be adversely affected by clinicians’ negative behaviors. Simple positive behaviors, however, can have a dramatic impact on patient-clinician relationships. Medical students starting clinical training are ideal educational targets for learning good behavioral habits that promote kind, compassionate care. Methods We developed the Kind Care Bundle, a collection of concrete verbal and nonverbal behaviors for showing compassion in patient interactions. The curriculum was taught in 3-hour small-group interactive sessions to first-year students. Students reflected on personal experiences of compassionate care and role-played the use of the Kind Care Bundle. In pairs, students interviewed patients about their experiences of kind, compassionate care while practicing the Kind Care Bundle. Students completed a postsession evaluation with Likert scales and free-text responses. Results Thirty-seven of 40 students (92%) completed postsession evaluation forms. Session organization was considered excellent (27 of 37 students, 73%) or very good (nine of 37, 27%). Session relevance was rated as excellent by 30 of 37 students (81%) and very good by six of 37 students (16%). Students believed the bundle filled an educational gap. Qualitative themes included appreciation of concrete behaviors in the bundle, importance of empathy, and opportunity to reflect on one's own experience of compassion. Discussion Students appreciated learning about specific behaviors for improving patient interactions. Targeting preclinical medical students has the potential to promote kinder and more compassionate patient interactions during subsequent clinical training. The long-term impact on students’ behavior and on their personal and professional development requires further study.
first_indexed 2024-12-22T02:06:48Z
format Article
id doaj.art-8fa93f590e71411bb740059fc0f4ed0f
institution Directory Open Access Journal
issn 2374-8265
language English
last_indexed 2024-12-22T02:06:48Z
publishDate 2021-04-01
publisher Association of American Medical Colleges
record_format Article
series MedEdPORTAL
spelling doaj.art-8fa93f590e71411bb740059fc0f4ed0f2022-12-21T18:42:31ZengAssociation of American Medical CollegesMedEdPORTAL2374-82652021-04-011710.15766/mep_2374-8265.11141The Kind Care Bundle: A Curriculum to Teach Medical Students the Behaviors of Kind, Compassionate CareCynthia M. Cooper0Galina Gheihman1Assistant Professor of Medicine, Harvard Medical School; Associate Physician, Department of Medicine, Massachusetts General HospitalResident, Departments of Neurology, Brigham and Women's Hospital and Massachusetts General HospitalIntroduction Patients’ hospital experiences can be adversely affected by clinicians’ negative behaviors. Simple positive behaviors, however, can have a dramatic impact on patient-clinician relationships. Medical students starting clinical training are ideal educational targets for learning good behavioral habits that promote kind, compassionate care. Methods We developed the Kind Care Bundle, a collection of concrete verbal and nonverbal behaviors for showing compassion in patient interactions. The curriculum was taught in 3-hour small-group interactive sessions to first-year students. Students reflected on personal experiences of compassionate care and role-played the use of the Kind Care Bundle. In pairs, students interviewed patients about their experiences of kind, compassionate care while practicing the Kind Care Bundle. Students completed a postsession evaluation with Likert scales and free-text responses. Results Thirty-seven of 40 students (92%) completed postsession evaluation forms. Session organization was considered excellent (27 of 37 students, 73%) or very good (nine of 37, 27%). Session relevance was rated as excellent by 30 of 37 students (81%) and very good by six of 37 students (16%). Students believed the bundle filled an educational gap. Qualitative themes included appreciation of concrete behaviors in the bundle, importance of empathy, and opportunity to reflect on one's own experience of compassion. Discussion Students appreciated learning about specific behaviors for improving patient interactions. Targeting preclinical medical students has the potential to promote kinder and more compassionate patient interactions during subsequent clinical training. The long-term impact on students’ behavior and on their personal and professional development requires further study.http://www.mededportal.org/doi/10.15766/mep_2374-8265.11141ProfessionalismHumanismCompassionate CarePerson-Centered CareCommunication SkillsReflection/Narrative Medicine
spellingShingle Cynthia M. Cooper
Galina Gheihman
The Kind Care Bundle: A Curriculum to Teach Medical Students the Behaviors of Kind, Compassionate Care
MedEdPORTAL
Professionalism
Humanism
Compassionate Care
Person-Centered Care
Communication Skills
Reflection/Narrative Medicine
title The Kind Care Bundle: A Curriculum to Teach Medical Students the Behaviors of Kind, Compassionate Care
title_full The Kind Care Bundle: A Curriculum to Teach Medical Students the Behaviors of Kind, Compassionate Care
title_fullStr The Kind Care Bundle: A Curriculum to Teach Medical Students the Behaviors of Kind, Compassionate Care
title_full_unstemmed The Kind Care Bundle: A Curriculum to Teach Medical Students the Behaviors of Kind, Compassionate Care
title_short The Kind Care Bundle: A Curriculum to Teach Medical Students the Behaviors of Kind, Compassionate Care
title_sort kind care bundle a curriculum to teach medical students the behaviors of kind compassionate care
topic Professionalism
Humanism
Compassionate Care
Person-Centered Care
Communication Skills
Reflection/Narrative Medicine
url http://www.mededportal.org/doi/10.15766/mep_2374-8265.11141
work_keys_str_mv AT cynthiamcooper thekindcarebundleacurriculumtoteachmedicalstudentsthebehaviorsofkindcompassionatecare
AT galinagheihman thekindcarebundleacurriculumtoteachmedicalstudentsthebehaviorsofkindcompassionatecare
AT cynthiamcooper kindcarebundleacurriculumtoteachmedicalstudentsthebehaviorsofkindcompassionatecare
AT galinagheihman kindcarebundleacurriculumtoteachmedicalstudentsthebehaviorsofkindcompassionatecare