Boosting Sustainable Consumption Behaviour Through Consumer Education in the Fashion Retail and Service Environment

Due to the growing environmental impact of the fashion industry, the demand for sustainable consumption is currently an urgent issue. The exponential increase of textile waste and the progressive reduction of product lifespan call for a shift to circular models, and in this context, consu...

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Main Authors: Alessandra Spagnoli, Valeria M. Iannilli
Format: Article
Language:English
Published: Bologna University press 2024-04-01
Series:DIID
Online Access:https://www.diid.it/diid/index.php/diid/article/view/spagnoli-iannilli
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author Alessandra Spagnoli
Valeria M. Iannilli
author_facet Alessandra Spagnoli
Valeria M. Iannilli
author_sort Alessandra Spagnoli
collection DOAJ
description Due to the growing environmental impact of the fashion industry, the demand for sustainable consumption is currently an urgent issue. The exponential increase of textile waste and the progressive reduction of product lifespan call for a shift to circular models, and in this context, consumer awareness has also become crucial. The retail environment, driven by an increasing shift towards a servitisation of the consumer experience, with its associated Product-Service Systems (PSSs), can provide a compelling opportunity to nurture consumer awareness, thus acting as a proactive mechanism to induce more responsible and sustainable behaviour. Within this framework, retail design is emerging as a key driver for sustainable behavioural changes in fashion consumption. This article, therefore, reflects on how fashion brands are actively orchestrating strategies within retail, defining dedicated PPSs to promote responsible consumption practices involving informative content, empowerment tools and co-creation initiatives that, going beyond awareness, can evolve into advocacy.
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spelling doaj.art-8fab1c21b38748cd8458609e71e5ecb02024-04-22T09:29:34ZengBologna University pressDIID2785-22452024-04-0118110.30682/diid8123fBoosting Sustainable Consumption Behaviour Through Consumer Education in the Fashion Retail and Service EnvironmentAlessandra SpagnoliValeria M. Iannilli Due to the growing environmental impact of the fashion industry, the demand for sustainable consumption is currently an urgent issue. The exponential increase of textile waste and the progressive reduction of product lifespan call for a shift to circular models, and in this context, consumer awareness has also become crucial. The retail environment, driven by an increasing shift towards a servitisation of the consumer experience, with its associated Product-Service Systems (PSSs), can provide a compelling opportunity to nurture consumer awareness, thus acting as a proactive mechanism to induce more responsible and sustainable behaviour. Within this framework, retail design is emerging as a key driver for sustainable behavioural changes in fashion consumption. This article, therefore, reflects on how fashion brands are actively orchestrating strategies within retail, defining dedicated PPSs to promote responsible consumption practices involving informative content, empowerment tools and co-creation initiatives that, going beyond awareness, can evolve into advocacy.https://www.diid.it/diid/index.php/diid/article/view/spagnoli-iannilli
spellingShingle Alessandra Spagnoli
Valeria M. Iannilli
Boosting Sustainable Consumption Behaviour Through Consumer Education in the Fashion Retail and Service Environment
DIID
title Boosting Sustainable Consumption Behaviour Through Consumer Education in the Fashion Retail and Service Environment
title_full Boosting Sustainable Consumption Behaviour Through Consumer Education in the Fashion Retail and Service Environment
title_fullStr Boosting Sustainable Consumption Behaviour Through Consumer Education in the Fashion Retail and Service Environment
title_full_unstemmed Boosting Sustainable Consumption Behaviour Through Consumer Education in the Fashion Retail and Service Environment
title_short Boosting Sustainable Consumption Behaviour Through Consumer Education in the Fashion Retail and Service Environment
title_sort boosting sustainable consumption behaviour through consumer education in the fashion retail and service environment
url https://www.diid.it/diid/index.php/diid/article/view/spagnoli-iannilli
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AT valeriamiannilli boostingsustainableconsumptionbehaviourthroughconsumereducationinthefashionretailandserviceenvironment