Siamese Neural Networks on the Trail of Similarity in Bugs in 5G Mobile Network Base Stations

To improve the R&D process by reducing duplicated bug tickets, we used the idea of composing a BERT encoder as a Siamese network to create a system for finding similar existing tickets. We proposed several different methods of generating artificial ticket pairs to augment the training set. Two p...

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Main Authors: Sebastian Zarębski, Aleksander Kuzmich, Sebastian Sitko, Krzysztof Rusek, Piotr Chołda
Format: Article
Language:English
Published: MDPI AG 2022-11-01
Series:Electronics
Subjects:
Online Access:https://www.mdpi.com/2079-9292/11/22/3664
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author Sebastian Zarębski
Aleksander Kuzmich
Sebastian Sitko
Krzysztof Rusek
Piotr Chołda
author_facet Sebastian Zarębski
Aleksander Kuzmich
Sebastian Sitko
Krzysztof Rusek
Piotr Chołda
author_sort Sebastian Zarębski
collection DOAJ
description To improve the R&D process by reducing duplicated bug tickets, we used the idea of composing a BERT encoder as a Siamese network to create a system for finding similar existing tickets. We proposed several different methods of generating artificial ticket pairs to augment the training set. Two phases of training were conducted. The first showed that only approximately 9% of pairs were correctly identified as certainly similar. Only 48% of the test samples were found to be pairs of similar tickets. With fine-tuning, we improved that result to 81%, which is a number describing a set of common decisions between the engineer in the company and the solution presented. With this tool, engineers in the company receive a specialized instrument with the ability to evaluate tickets related to a security bug at a level close to an experienced company employee. Therefore, we propose a new engineering application in corporate practice in a very important area with Siamese network methods that are widely known and recognized for their efficiency.
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spelling doaj.art-901f9acddbbd4928a8515cab660d35ba2023-11-24T08:08:29ZengMDPI AGElectronics2079-92922022-11-011122366410.3390/electronics11223664Siamese Neural Networks on the Trail of Similarity in Bugs in 5G Mobile Network Base StationsSebastian Zarębski0Aleksander Kuzmich1Sebastian Sitko2Krzysztof Rusek3Piotr Chołda4NOKIA, Bobrzyńskiego 46, 30-348 Kraków, PolandNOKIA, Bobrzyńskiego 46, 30-348 Kraków, PolandNOKIA, Bobrzyńskiego 46, 30-348 Kraków, PolandInstitute of Telecommunications, AGH University of Science and Technology, Al. Mickiewicza 30, 30-059 Kraków, PolandInstitute of Telecommunications, AGH University of Science and Technology, Al. Mickiewicza 30, 30-059 Kraków, PolandTo improve the R&D process by reducing duplicated bug tickets, we used the idea of composing a BERT encoder as a Siamese network to create a system for finding similar existing tickets. We proposed several different methods of generating artificial ticket pairs to augment the training set. Two phases of training were conducted. The first showed that only approximately 9% of pairs were correctly identified as certainly similar. Only 48% of the test samples were found to be pairs of similar tickets. With fine-tuning, we improved that result to 81%, which is a number describing a set of common decisions between the engineer in the company and the solution presented. With this tool, engineers in the company receive a specialized instrument with the ability to evaluate tickets related to a security bug at a level close to an experienced company employee. Therefore, we propose a new engineering application in corporate practice in a very important area with Siamese network methods that are widely known and recognized for their efficiency.https://www.mdpi.com/2079-9292/11/22/3664fault detectionmachine learningnatural language processing
spellingShingle Sebastian Zarębski
Aleksander Kuzmich
Sebastian Sitko
Krzysztof Rusek
Piotr Chołda
Siamese Neural Networks on the Trail of Similarity in Bugs in 5G Mobile Network Base Stations
Electronics
fault detection
machine learning
natural language processing
title Siamese Neural Networks on the Trail of Similarity in Bugs in 5G Mobile Network Base Stations
title_full Siamese Neural Networks on the Trail of Similarity in Bugs in 5G Mobile Network Base Stations
title_fullStr Siamese Neural Networks on the Trail of Similarity in Bugs in 5G Mobile Network Base Stations
title_full_unstemmed Siamese Neural Networks on the Trail of Similarity in Bugs in 5G Mobile Network Base Stations
title_short Siamese Neural Networks on the Trail of Similarity in Bugs in 5G Mobile Network Base Stations
title_sort siamese neural networks on the trail of similarity in bugs in 5g mobile network base stations
topic fault detection
machine learning
natural language processing
url https://www.mdpi.com/2079-9292/11/22/3664
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