Last mile delivery in low income communities: The Sekulula spaza express experiment in South Africa

This article is a description of Sekulula Spaza Express, a business model to deliver goods to informal traders piloted in Khayelitsha and Nyanga in Cape Town, South Africa by Reciprocity, a consultancy based in South Africa. The Sekulula Spaza Express model was established by Reciprocity, with fundi...

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Main Authors: Pierre Coetzer, Nicolas Pascarel
Format: Article
Language:English
Published: Institut Veolia Environnement 2014-10-01
Series:Field Actions Science Reports
Subjects:
Online Access:http://journals.openedition.org/factsreports/3682
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author Pierre Coetzer
Nicolas Pascarel
author_facet Pierre Coetzer
Nicolas Pascarel
author_sort Pierre Coetzer
collection DOAJ
description This article is a description of Sekulula Spaza Express, a business model to deliver goods to informal traders piloted in Khayelitsha and Nyanga in Cape Town, South Africa by Reciprocity, a consultancy based in South Africa. The Sekulula Spaza Express model was established by Reciprocity, with funding from PepsiCo, and tested and tracked over a period of 3 months from January to March 2010. The results allowed to gain a better understanding of the dynamics of last mile delivery in low income communities in the South African context, and identify the bottlenecks that need to be addressed in order to create a financially viable business model. It also demonstrated the value of “learning by doing”, and the valuable learnings that can be gathered at little cost to understand the dynamics of last mile delivery and trading in very low income communities. In this regard, Cape Town and its immediate surroundings present unique features, making the area an ideal testing ground for inclusive business models.
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spelling doaj.art-9057d2c1a4004d58ad0c50fb516d69422022-12-22T03:33:21ZengInstitut Veolia EnvironnementField Actions Science Reports1867-139X1867-85212014-10-01Last mile delivery in low income communities: The Sekulula spaza express experiment in South AfricaPierre CoetzerNicolas PascarelThis article is a description of Sekulula Spaza Express, a business model to deliver goods to informal traders piloted in Khayelitsha and Nyanga in Cape Town, South Africa by Reciprocity, a consultancy based in South Africa. The Sekulula Spaza Express model was established by Reciprocity, with funding from PepsiCo, and tested and tracked over a period of 3 months from January to March 2010. The results allowed to gain a better understanding of the dynamics of last mile delivery in low income communities in the South African context, and identify the bottlenecks that need to be addressed in order to create a financially viable business model. It also demonstrated the value of “learning by doing”, and the valuable learnings that can be gathered at little cost to understand the dynamics of last mile delivery and trading in very low income communities. In this regard, Cape Town and its immediate surroundings present unique features, making the area an ideal testing ground for inclusive business models.http://journals.openedition.org/factsreports/3682informal distributioninformal sectorlast mile delivery
spellingShingle Pierre Coetzer
Nicolas Pascarel
Last mile delivery in low income communities: The Sekulula spaza express experiment in South Africa
Field Actions Science Reports
informal distribution
informal sector
last mile delivery
title Last mile delivery in low income communities: The Sekulula spaza express experiment in South Africa
title_full Last mile delivery in low income communities: The Sekulula spaza express experiment in South Africa
title_fullStr Last mile delivery in low income communities: The Sekulula spaza express experiment in South Africa
title_full_unstemmed Last mile delivery in low income communities: The Sekulula spaza express experiment in South Africa
title_short Last mile delivery in low income communities: The Sekulula spaza express experiment in South Africa
title_sort last mile delivery in low income communities the sekulula spaza express experiment in south africa
topic informal distribution
informal sector
last mile delivery
url http://journals.openedition.org/factsreports/3682
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