Open-plan office noise: The susceptibility and suitability of different cognitive tasks for work in the presence of irrelevant speech

The aim of the present study was to test which tasks are suitable for work in open-plan offices according to how susceptible they are to disruption produced by the mere presence of irrelevant speech. The tasks were chosen to tap fundamental capacities of office work involving: search for relevant in...

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Main Author: Helena Jahncke
Format: Article
Language:English
Published: Wolters Kluwer Medknow Publications 2012-01-01
Series:Noise and Health
Subjects:
Online Access:http://www.noiseandhealth.org/article.asp?issn=1463-1741;year=2012;volume=14;issue=61;spage=315;epage=320;aulast=Jahncke
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author Helena Jahncke
author_facet Helena Jahncke
author_sort Helena Jahncke
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description The aim of the present study was to test which tasks are suitable for work in open-plan offices according to how susceptible they are to disruption produced by the mere presence of irrelevant speech. The tasks were chosen to tap fundamental capacities of office work involving: search for relevant information, remembering material, counting, and generation of words. The hypothesis was that tasks requiring semantic processing should be impaired by irrelevant speech. To determine the magnitude of performance decrease, two sound conditions (quiet, irrelevant speech) were compared. The results showed that tasks based on episodic short-term-memory and rehearsal of the presented material were more sensitive to disruption by irrelevant speech than tasks which did not require rehearsal or were based on long-term memory retrieval. The present study points to the inappropriateness of tasks, such as information search and remembering of material, for work environments within which irrelevant speech is ubiquitous.
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spelling doaj.art-9076d4a8e45e4e19be38daa71fbc76542022-12-21T22:23:08ZengWolters Kluwer Medknow PublicationsNoise and Health1463-17411998-40302012-01-01146131532010.4103/1463-1741.104901Open-plan office noise: The susceptibility and suitability of different cognitive tasks for work in the presence of irrelevant speechHelena JahnckeThe aim of the present study was to test which tasks are suitable for work in open-plan offices according to how susceptible they are to disruption produced by the mere presence of irrelevant speech. The tasks were chosen to tap fundamental capacities of office work involving: search for relevant information, remembering material, counting, and generation of words. The hypothesis was that tasks requiring semantic processing should be impaired by irrelevant speech. To determine the magnitude of performance decrease, two sound conditions (quiet, irrelevant speech) were compared. The results showed that tasks based on episodic short-term-memory and rehearsal of the presented material were more sensitive to disruption by irrelevant speech than tasks which did not require rehearsal or were based on long-term memory retrieval. The present study points to the inappropriateness of tasks, such as information search and remembering of material, for work environments within which irrelevant speech is ubiquitous.http://www.noiseandhealth.org/article.asp?issn=1463-1741;year=2012;volume=14;issue=61;spage=315;epage=320;aulast=JahnckeLong-term memorynoisesemantic auditory distractionworking memory
spellingShingle Helena Jahncke
Open-plan office noise: The susceptibility and suitability of different cognitive tasks for work in the presence of irrelevant speech
Noise and Health
Long-term memory
noise
semantic auditory distraction
working memory
title Open-plan office noise: The susceptibility and suitability of different cognitive tasks for work in the presence of irrelevant speech
title_full Open-plan office noise: The susceptibility and suitability of different cognitive tasks for work in the presence of irrelevant speech
title_fullStr Open-plan office noise: The susceptibility and suitability of different cognitive tasks for work in the presence of irrelevant speech
title_full_unstemmed Open-plan office noise: The susceptibility and suitability of different cognitive tasks for work in the presence of irrelevant speech
title_short Open-plan office noise: The susceptibility and suitability of different cognitive tasks for work in the presence of irrelevant speech
title_sort open plan office noise the susceptibility and suitability of different cognitive tasks for work in the presence of irrelevant speech
topic Long-term memory
noise
semantic auditory distraction
working memory
url http://www.noiseandhealth.org/article.asp?issn=1463-1741;year=2012;volume=14;issue=61;spage=315;epage=320;aulast=Jahncke
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