Patient-Centered Care in Small Primary Care Practices in New York City: Recognition Versus Reality

Background: The Primary Care Information Project (PCIP) is a program administered by the New York City Department of Health and Mental Hygiene to help primary care providers adopt a fully functional electronic health record (EHR) and focus on population health. PCIP also offers practices assistance...

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Main Authors: Margaret M. Paul, Stephanie L. Albert, Tod Mijanovich, Sarah C. Shih, Carolyn A. Berry
Format: Article
Language:English
Published: SAGE Publishing 2017-10-01
Series:Journal of Primary Care & Community Health
Online Access:https://doi.org/10.1177/2150131917709404
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author Margaret M. Paul
Stephanie L. Albert
Tod Mijanovich
Sarah C. Shih
Carolyn A. Berry
author_facet Margaret M. Paul
Stephanie L. Albert
Tod Mijanovich
Sarah C. Shih
Carolyn A. Berry
author_sort Margaret M. Paul
collection DOAJ
description Background: The Primary Care Information Project (PCIP) is a program administered by the New York City Department of Health and Mental Hygiene to help primary care providers adopt a fully functional electronic health record (EHR) and focus on population health. PCIP also offers practices assistance with the National Committee for Quality Assurance (NCQA) patient-centered medical home (PCMH) recognition application. The objectives of this study were to assess the presence of key dimensions of PCMH among PCIP practices with 5 or fewer providers and to determine whether and to what extent NCQA recognition was related to the presence of these dimensions. Methods: Analyses relied on data collected from a comprehensive practice assessment survey of PCIP practices administered in summer 2012. The survey was developed to assess discrete dimensions of the PCMH model and other practice characteristics. The study population includes practices for which survey results were available among PCIP practices with 5 or fewer providers (63% response rate; n = 83). Results: At the time of survey, 57% of practices had received some level of NCQA recognition (n = 47). Practices with recognition scored significantly higher on several dimensions, including whole person orientation, team-based care, care coordination and integration, and quality and safety. Conclusions: Results indicate that very small urban practices in New York City are implementing many key features of PCMH. In general, practices with NCQA recognition scored higher on PCMH constructs and domains relative to practices without recognition; however, there is room for improvement on construct and domain scores in both groups.
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spelling doaj.art-9098c3211dc845efaa6867a867e57efd2022-12-21T21:56:48ZengSAGE PublishingJournal of Primary Care & Community Health2150-13272017-10-01810.1177/2150131917709404Patient-Centered Care in Small Primary Care Practices in New York City: Recognition Versus RealityMargaret M. Paul0Stephanie L. Albert1Tod Mijanovich2Sarah C. Shih3Carolyn A. Berry4New York University School of Medicine, New York, NY, USANew York University School of Medicine, New York, NY, USANew York University Steinhardt, New York, NY, USANew York City Department of Health and Mental Hygiene, New York, NY, USANew York University School of Medicine, New York, NY, USABackground: The Primary Care Information Project (PCIP) is a program administered by the New York City Department of Health and Mental Hygiene to help primary care providers adopt a fully functional electronic health record (EHR) and focus on population health. PCIP also offers practices assistance with the National Committee for Quality Assurance (NCQA) patient-centered medical home (PCMH) recognition application. The objectives of this study were to assess the presence of key dimensions of PCMH among PCIP practices with 5 or fewer providers and to determine whether and to what extent NCQA recognition was related to the presence of these dimensions. Methods: Analyses relied on data collected from a comprehensive practice assessment survey of PCIP practices administered in summer 2012. The survey was developed to assess discrete dimensions of the PCMH model and other practice characteristics. The study population includes practices for which survey results were available among PCIP practices with 5 or fewer providers (63% response rate; n = 83). Results: At the time of survey, 57% of practices had received some level of NCQA recognition (n = 47). Practices with recognition scored significantly higher on several dimensions, including whole person orientation, team-based care, care coordination and integration, and quality and safety. Conclusions: Results indicate that very small urban practices in New York City are implementing many key features of PCMH. In general, practices with NCQA recognition scored higher on PCMH constructs and domains relative to practices without recognition; however, there is room for improvement on construct and domain scores in both groups.https://doi.org/10.1177/2150131917709404
spellingShingle Margaret M. Paul
Stephanie L. Albert
Tod Mijanovich
Sarah C. Shih
Carolyn A. Berry
Patient-Centered Care in Small Primary Care Practices in New York City: Recognition Versus Reality
Journal of Primary Care & Community Health
title Patient-Centered Care in Small Primary Care Practices in New York City: Recognition Versus Reality
title_full Patient-Centered Care in Small Primary Care Practices in New York City: Recognition Versus Reality
title_fullStr Patient-Centered Care in Small Primary Care Practices in New York City: Recognition Versus Reality
title_full_unstemmed Patient-Centered Care in Small Primary Care Practices in New York City: Recognition Versus Reality
title_short Patient-Centered Care in Small Primary Care Practices in New York City: Recognition Versus Reality
title_sort patient centered care in small primary care practices in new york city recognition versus reality
url https://doi.org/10.1177/2150131917709404
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