Peran Inovasi dalam Total Quality Management dan Kinerja Organisasi

The purpose of this study was to determine the effect of Total Quality Management (TQM) on organizational performance mediated by innovation. This study used primary data in the form of a questionnaire to test the existing hypotheses and analyzed using the Structural Equation Model (SEM). The sample...

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Main Author: Rina Yuniarti
Format: Article
Language:English
Published: Universitas Trunojoyo Madura 2021-11-01
Series:Jurnal Pamator
Subjects:
Online Access:https://journal.trunojoyo.ac.id/pamator/article/view/12024
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author Rina Yuniarti
author_facet Rina Yuniarti
author_sort Rina Yuniarti
collection DOAJ
description The purpose of this study was to determine the effect of Total Quality Management (TQM) on organizational performance mediated by innovation. This study used primary data in the form of a questionnaire to test the existing hypotheses and analyzed using the Structural Equation Model (SEM). The sample in the study amounted to 203 SMEs in Bengkulu City. Data were analyzed using descriptive statistical analysis using WarpPLS software version 6.0. The results showed that: (1). Total Quality Management has a significant positive effect on organizational performance. (2). Innovation does not mediate the effect of Total Quality Management on organizational performance.
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spelling doaj.art-90e17bab81074f66940958bdb9928c512022-12-28T07:44:21ZengUniversitas Trunojoyo MaduraJurnal Pamator1829-79352654-78562021-11-0114215015710.21107/pamator.v14i2.120245667Peran Inovasi dalam Total Quality Management dan Kinerja OrganisasiRina Yuniarti0Universitas Muhammadiyah BengkuluThe purpose of this study was to determine the effect of Total Quality Management (TQM) on organizational performance mediated by innovation. This study used primary data in the form of a questionnaire to test the existing hypotheses and analyzed using the Structural Equation Model (SEM). The sample in the study amounted to 203 SMEs in Bengkulu City. Data were analyzed using descriptive statistical analysis using WarpPLS software version 6.0. The results showed that: (1). Total Quality Management has a significant positive effect on organizational performance. (2). Innovation does not mediate the effect of Total Quality Management on organizational performance.https://journal.trunojoyo.ac.id/pamator/article/view/12024organizational performance, management, structural equation model
spellingShingle Rina Yuniarti
Peran Inovasi dalam Total Quality Management dan Kinerja Organisasi
Jurnal Pamator
organizational performance, management, structural equation model
title Peran Inovasi dalam Total Quality Management dan Kinerja Organisasi
title_full Peran Inovasi dalam Total Quality Management dan Kinerja Organisasi
title_fullStr Peran Inovasi dalam Total Quality Management dan Kinerja Organisasi
title_full_unstemmed Peran Inovasi dalam Total Quality Management dan Kinerja Organisasi
title_short Peran Inovasi dalam Total Quality Management dan Kinerja Organisasi
title_sort peran inovasi dalam total quality management dan kinerja organisasi
topic organizational performance, management, structural equation model
url https://journal.trunojoyo.ac.id/pamator/article/view/12024
work_keys_str_mv AT rinayuniarti peraninovasidalamtotalqualitymanagementdankinerjaorganisasi