Assessment of Attitude of Primary Care Medical Staff Toward Patient Safety Culture in Primary Health-care Centers–—Al-Ahsa, Saudi Arabia

Mohammed M AlMaani,1 Khaled F Salama2 1King Abdulaziz-National Guard Hospital Al-Ahsa, Dammam, Saudi Arabia; 2Department of Environmental Health, College of Public Health, Imam Abdulrahman Bin Faisal University, Dammam, Saudi ArabiaCorrespondence: Khaled F SalamaDepartment of Environmental Health, C...

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Main Authors: AlMaani MM, Salama KF
Format: Article
Language:English
Published: Dove Medical Press 2021-09-01
Series:Journal of Multidisciplinary Healthcare
Subjects:
Online Access:https://www.dovepress.com/assessment-of-attitude-of-primary-care-medical-staff-toward-patient-sa-peer-reviewed-fulltext-article-JMDH
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author AlMaani MM
Salama KF
author_facet AlMaani MM
Salama KF
author_sort AlMaani MM
collection DOAJ
description Mohammed M AlMaani,1 Khaled F Salama2 1King Abdulaziz-National Guard Hospital Al-Ahsa, Dammam, Saudi Arabia; 2Department of Environmental Health, College of Public Health, Imam Abdulrahman Bin Faisal University, Dammam, Saudi ArabiaCorrespondence: Khaled F SalamaDepartment of Environmental Health, College of Public Health, Imam Abdulrahman Bin Faisal University, PO Box 1982, Dammam, 31441, Saudi ArabiaEmail ksalama@iau.edu.saIntroduction: An effective leadership is critical to the development of a safety culture within an organization. Patient safety in primary health care is an emerging field of research of increasing importance.Objective: This study has been conducted to explore the safety culture attitude toward patient safety to improve the quality and patient safety in primary health-care centers.Methods: A cross-sectional survey involving 288 medical staff in primary health-care centers in Al-Ahsa was conducted using an Arabic translated safety attitude questionnaire to assess the safety attitudes among health care center staff toward patient safety culture.Results: This study showed that the attitude of medical staff in primary health-care centers is somewhat positive toward patient safety culture where the average of job satisfaction score in the current study was higher at 80% and the overall score for safety climate was 68%. The overall score for safety attitudes was highest in Al-Ayoun Health Center (79%) and lowest in Al Faisaliah Health Center (58%). The score of teamwork and stress recognition was high and statistically significant (p< 0.05) among females. However, staff perception toward management was significantly higher (p< 0.05) among males. Staff perception toward management was significantly low (p< 0.05) among clinicians. The overall score for safety attitudes was remarkably high (p< 0.05) among those with less than 10 years’ experience, the overall safety culture score was significantly high (p< 0.05) among administrative staff and all correlations were significant (p< 0.01) except for recognition of stress with teamwork, job satisfaction, management perception, and safety climate. In addition, there were different attitudes toward patient safety culture between gender and physician vs non-physician and management staff vs non-management staff.Conclusion: The findings suggested that certain improvements are needed, especially in the field of communication and stress recognition with regard to patient safety culture.Keywords: primary health-care center, safety attitude, patient safety, safety climate, work condition
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spelling doaj.art-9113a19e3ea44549985f05edefdf18162022-12-21T22:08:07ZengDove Medical PressJournal of Multidisciplinary Healthcare1178-23902021-09-01Volume 142731274069297Assessment of Attitude of Primary Care Medical Staff Toward Patient Safety Culture in Primary Health-care Centers&ndash;&mdash;Al-Ahsa, Saudi ArabiaAlMaani MMSalama KFMohammed M AlMaani,1 Khaled F Salama2 1King Abdulaziz-National Guard Hospital Al-Ahsa, Dammam, Saudi Arabia; 2Department of Environmental Health, College of Public Health, Imam Abdulrahman Bin Faisal University, Dammam, Saudi ArabiaCorrespondence: Khaled F SalamaDepartment of Environmental Health, College of Public Health, Imam Abdulrahman Bin Faisal University, PO Box 1982, Dammam, 31441, Saudi ArabiaEmail ksalama@iau.edu.saIntroduction: An effective leadership is critical to the development of a safety culture within an organization. Patient safety in primary health care is an emerging field of research of increasing importance.Objective: This study has been conducted to explore the safety culture attitude toward patient safety to improve the quality and patient safety in primary health-care centers.Methods: A cross-sectional survey involving 288 medical staff in primary health-care centers in Al-Ahsa was conducted using an Arabic translated safety attitude questionnaire to assess the safety attitudes among health care center staff toward patient safety culture.Results: This study showed that the attitude of medical staff in primary health-care centers is somewhat positive toward patient safety culture where the average of job satisfaction score in the current study was higher at 80% and the overall score for safety climate was 68%. The overall score for safety attitudes was highest in Al-Ayoun Health Center (79%) and lowest in Al Faisaliah Health Center (58%). The score of teamwork and stress recognition was high and statistically significant (p< 0.05) among females. However, staff perception toward management was significantly higher (p< 0.05) among males. Staff perception toward management was significantly low (p< 0.05) among clinicians. The overall score for safety attitudes was remarkably high (p< 0.05) among those with less than 10 years’ experience, the overall safety culture score was significantly high (p< 0.05) among administrative staff and all correlations were significant (p< 0.01) except for recognition of stress with teamwork, job satisfaction, management perception, and safety climate. In addition, there were different attitudes toward patient safety culture between gender and physician vs non-physician and management staff vs non-management staff.Conclusion: The findings suggested that certain improvements are needed, especially in the field of communication and stress recognition with regard to patient safety culture.Keywords: primary health-care center, safety attitude, patient safety, safety climate, work conditionhttps://www.dovepress.com/assessment-of-attitude-of-primary-care-medical-staff-toward-patient-sa-peer-reviewed-fulltext-article-JMDHprimary healthcare centersafety attitudepatient safetysafety climatework condition
spellingShingle AlMaani MM
Salama KF
Assessment of Attitude of Primary Care Medical Staff Toward Patient Safety Culture in Primary Health-care Centers&ndash;&mdash;Al-Ahsa, Saudi Arabia
Journal of Multidisciplinary Healthcare
primary healthcare center
safety attitude
patient safety
safety climate
work condition
title Assessment of Attitude of Primary Care Medical Staff Toward Patient Safety Culture in Primary Health-care Centers&ndash;&mdash;Al-Ahsa, Saudi Arabia
title_full Assessment of Attitude of Primary Care Medical Staff Toward Patient Safety Culture in Primary Health-care Centers&ndash;&mdash;Al-Ahsa, Saudi Arabia
title_fullStr Assessment of Attitude of Primary Care Medical Staff Toward Patient Safety Culture in Primary Health-care Centers&ndash;&mdash;Al-Ahsa, Saudi Arabia
title_full_unstemmed Assessment of Attitude of Primary Care Medical Staff Toward Patient Safety Culture in Primary Health-care Centers&ndash;&mdash;Al-Ahsa, Saudi Arabia
title_short Assessment of Attitude of Primary Care Medical Staff Toward Patient Safety Culture in Primary Health-care Centers&ndash;&mdash;Al-Ahsa, Saudi Arabia
title_sort assessment of attitude of primary care medical staff toward patient safety culture in primary health care centers ndash mdash al ahsa saudi arabia
topic primary healthcare center
safety attitude
patient safety
safety climate
work condition
url https://www.dovepress.com/assessment-of-attitude-of-primary-care-medical-staff-toward-patient-sa-peer-reviewed-fulltext-article-JMDH
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