Aplikasi Pengambilan Keputusan dengan Metode Tsukamoto pada Penentuan Tingkat Kepuasan pelanggan
Tsukamoto method is one method of fuzzy inference system on fuzzy logic for decision making. Steps of the decision making in this method, namely fuzzyfication (process changing the input into kabur), the establishment of fuzzy rules, fuzzy logic analysis, defuzzyfication (affirmation), as well as th...
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| Format: | Article |
| Language: | English |
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Mathematics Department UIN Maulana Malik Ibrahim Malang
2015-11-01
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| Series: | Cauchy: Jurnal Matematika Murni dan Aplikasi |
| Subjects: | |
| Online Access: | https://ejournal.uin-malang.ac.id/index.php/Math/article/view/3168 |
| _version_ | 1811249623735468032 |
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| author | Venny Riana Riana Agustin Wahyu Henky Irawan |
| author_facet | Venny Riana Riana Agustin Wahyu Henky Irawan |
| author_sort | Venny Riana Riana Agustin |
| collection | DOAJ |
| description | Tsukamoto method is one method of fuzzy inference system on fuzzy logic for decision making. Steps of the decision making in this method, namely fuzzyfication (process changing the input into kabur), the establishment of fuzzy rules, fuzzy logic analysis, defuzzyfication (affirmation), as well as the conclusion and interpretation of the results. The results from this research are steps of the decision making in Tsukamoto method, namely fuzzyfication (process changing the input into kabur), the establishment of fuzzy rules by the general form IF a is A THEN B is B, fuzzy logic analysis to get alpha in every rule, defuzzyfication (affirmation) by weighted average method, as well as the conclusion and interpretation of the results. On customers at the case, in value of 16 the quality of services, the value of 17 the quality of goods, and value of 16 a price, a value of the results is 45,29063 and the level is low satisfaction |
| first_indexed | 2024-04-12T15:49:53Z |
| format | Article |
| id | doaj.art-91318a1834c840db980b2452d2ea1cd5 |
| institution | Directory Open Access Journal |
| issn | 2086-0382 2477-3344 |
| language | English |
| last_indexed | 2024-04-12T15:49:53Z |
| publishDate | 2015-11-01 |
| publisher | Mathematics Department UIN Maulana Malik Ibrahim Malang |
| record_format | Article |
| series | Cauchy: Jurnal Matematika Murni dan Aplikasi |
| spelling | doaj.art-91318a1834c840db980b2452d2ea1cd52022-12-22T03:26:32ZengMathematics Department UIN Maulana Malik Ibrahim MalangCauchy: Jurnal Matematika Murni dan Aplikasi2086-03822477-33442015-11-0141101510.18860/ca.v4i1.31682787Aplikasi Pengambilan Keputusan dengan Metode Tsukamoto pada Penentuan Tingkat Kepuasan pelangganVenny Riana Riana Agustin0Wahyu Henky Irawan1Jurusan Matematika UIN Maulana Malik Ibrahim MalangJurusan Matematika UIN Maulana Malik Ibrahim MalangTsukamoto method is one method of fuzzy inference system on fuzzy logic for decision making. Steps of the decision making in this method, namely fuzzyfication (process changing the input into kabur), the establishment of fuzzy rules, fuzzy logic analysis, defuzzyfication (affirmation), as well as the conclusion and interpretation of the results. The results from this research are steps of the decision making in Tsukamoto method, namely fuzzyfication (process changing the input into kabur), the establishment of fuzzy rules by the general form IF a is A THEN B is B, fuzzy logic analysis to get alpha in every rule, defuzzyfication (affirmation) by weighted average method, as well as the conclusion and interpretation of the results. On customers at the case, in value of 16 the quality of services, the value of 17 the quality of goods, and value of 16 a price, a value of the results is 45,29063 and the level is low satisfactionhttps://ejournal.uin-malang.ac.id/index.php/Math/article/view/3168fuzzy logictsukamoto methodcustomer satisfaction |
| spellingShingle | Venny Riana Riana Agustin Wahyu Henky Irawan Aplikasi Pengambilan Keputusan dengan Metode Tsukamoto pada Penentuan Tingkat Kepuasan pelanggan Cauchy: Jurnal Matematika Murni dan Aplikasi fuzzy logic tsukamoto method customer satisfaction |
| title | Aplikasi Pengambilan Keputusan dengan Metode Tsukamoto pada Penentuan Tingkat Kepuasan pelanggan |
| title_full | Aplikasi Pengambilan Keputusan dengan Metode Tsukamoto pada Penentuan Tingkat Kepuasan pelanggan |
| title_fullStr | Aplikasi Pengambilan Keputusan dengan Metode Tsukamoto pada Penentuan Tingkat Kepuasan pelanggan |
| title_full_unstemmed | Aplikasi Pengambilan Keputusan dengan Metode Tsukamoto pada Penentuan Tingkat Kepuasan pelanggan |
| title_short | Aplikasi Pengambilan Keputusan dengan Metode Tsukamoto pada Penentuan Tingkat Kepuasan pelanggan |
| title_sort | aplikasi pengambilan keputusan dengan metode tsukamoto pada penentuan tingkat kepuasan pelanggan |
| topic | fuzzy logic tsukamoto method customer satisfaction |
| url | https://ejournal.uin-malang.ac.id/index.php/Math/article/view/3168 |
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