The Impact of the Pandemic (COVID-19) on Globalization – The Perspective of Electronic Commerce
Purpose: The objective of this article is to examine the impact of e-commerce and m-commerce on broadly perceived globalization factors before and during the COVID-19 pandemic in the opinion of customers. Design/methodology/approach: The CAWI method was used with the participation of individual, a...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Wydawnictwo Naukowe Wydziału Zarządzania Uniwersytetu Warszawskiego
2021-10-01
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| Series: | Problemy Zarządzania |
| Subjects: | |
| Online Access: | https://pz.wz.uw.edu.pl/resources/html/article/details?id=226296 |
| _version_ | 1797995311177662464 |
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| author | Witold Chmielarz Marek Zborowski Alicja Fandrejewska |
| author_facet | Witold Chmielarz Marek Zborowski Alicja Fandrejewska |
| author_sort | Witold Chmielarz |
| collection | DOAJ |
| description | Purpose: The objective of this article is to examine the impact of e-commerce and m-commerce on broadly
perceived globalization factors before and during the COVID-19 pandemic in the opinion of customers.
Design/methodology/approach: The CAWI method was used with the participation of individual, active
internet users from both periods. The differences between the results were analyzed using the distance
indices: city distance and Euclidean distance. The data from March 2020 (before the pandemic) and
from December 2020 (during the pandemic) were used as the basis for comparisons.
Findings: The findings point to increasing diversification in the product/services range and the growing
number of goods and services purchased abroad. There occur much smaller differences with regard to
infrastructure factors which have a direct influence on foreign e-commerce. Also, in the respondents’
opinions, greater popularity and more frequent use of international commerce solutions during the pandemic
is treated as a factor which supports the development of globalization. The main observed changes
during the COVID-19 pandemic are infrastructure changes (staying at home, remote learning, remote
work, etc.) and an extend and standardized approach to e-commerce. The second equally important
effect is the shift from desktop computers to mobile devices.
Research limitations/implications: The limitation resulted from the research sample obtained in the
academic environment. Students are a group supporting the globalization processes, where e-business
solutions are widely used, but their purchases of products/services, including foreign goods, are often
limited due to lack of funds.
Originality/value: The original value of the article is the identification and specification of the main
factors supporting globalization in Poland during the COVID-19 pandemic from the point of view of
electronic commerce. |
| first_indexed | 2024-04-11T09:59:43Z |
| format | Article |
| id | doaj.art-917c4cdfa3c344fbbac5cd456fcaa008 |
| institution | Directory Open Access Journal |
| issn | 1644-9584 2300-8792 |
| language | English |
| last_indexed | 2024-04-11T09:59:43Z |
| publishDate | 2021-10-01 |
| publisher | Wydawnictwo Naukowe Wydziału Zarządzania Uniwersytetu Warszawskiego |
| record_format | Article |
| series | Problemy Zarządzania |
| spelling | doaj.art-917c4cdfa3c344fbbac5cd456fcaa0082022-12-22T04:30:27ZengWydawnictwo Naukowe Wydziału Zarządzania Uniwersytetu WarszawskiegoProblemy Zarządzania1644-95842300-87922021-10-01193(93)5372https://doi.org/10.7172/1644-9584.93.3The Impact of the Pandemic (COVID-19) on Globalization – The Perspective of Electronic CommerceWitold Chmielarz0https://orcid.org/0000-0002-9189-1675Marek Zborowski1https://orcid.org/0000-0003-4762-127XAlicja Fandrejewska2https://orcid.org/0000-0001-7946-1878Faculty of Management, University of WarsawFaculty of Management, University of WarsawFaculty of Management, University of WarsawPurpose: The objective of this article is to examine the impact of e-commerce and m-commerce on broadly perceived globalization factors before and during the COVID-19 pandemic in the opinion of customers. Design/methodology/approach: The CAWI method was used with the participation of individual, active internet users from both periods. The differences between the results were analyzed using the distance indices: city distance and Euclidean distance. The data from March 2020 (before the pandemic) and from December 2020 (during the pandemic) were used as the basis for comparisons. Findings: The findings point to increasing diversification in the product/services range and the growing number of goods and services purchased abroad. There occur much smaller differences with regard to infrastructure factors which have a direct influence on foreign e-commerce. Also, in the respondents’ opinions, greater popularity and more frequent use of international commerce solutions during the pandemic is treated as a factor which supports the development of globalization. The main observed changes during the COVID-19 pandemic are infrastructure changes (staying at home, remote learning, remote work, etc.) and an extend and standardized approach to e-commerce. The second equally important effect is the shift from desktop computers to mobile devices. Research limitations/implications: The limitation resulted from the research sample obtained in the academic environment. Students are a group supporting the globalization processes, where e-business solutions are widely used, but their purchases of products/services, including foreign goods, are often limited due to lack of funds. Originality/value: The original value of the article is the identification and specification of the main factors supporting globalization in Poland during the COVID-19 pandemic from the point of view of electronic commerce.https://pz.wz.uw.edu.pl/resources/html/article/details?id=226296e-commerceglobalization processe-commerce impact on globalizationpandemic impact on globalizationcovid-19 |
| spellingShingle | Witold Chmielarz Marek Zborowski Alicja Fandrejewska The Impact of the Pandemic (COVID-19) on Globalization – The Perspective of Electronic Commerce Problemy Zarządzania e-commerce globalization process e-commerce impact on globalization pandemic impact on globalization covid-19 |
| title | The Impact of the Pandemic (COVID-19) on Globalization – The Perspective of Electronic Commerce |
| title_full | The Impact of the Pandemic (COVID-19) on Globalization – The Perspective of Electronic Commerce |
| title_fullStr | The Impact of the Pandemic (COVID-19) on Globalization – The Perspective of Electronic Commerce |
| title_full_unstemmed | The Impact of the Pandemic (COVID-19) on Globalization – The Perspective of Electronic Commerce |
| title_short | The Impact of the Pandemic (COVID-19) on Globalization – The Perspective of Electronic Commerce |
| title_sort | impact of the pandemic covid 19 on globalization the perspective of electronic commerce |
| topic | e-commerce globalization process e-commerce impact on globalization pandemic impact on globalization covid-19 |
| url | https://pz.wz.uw.edu.pl/resources/html/article/details?id=226296 |
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