The analysis of the importance of business excellence and quality management to companies competitiveness

International business practice has proved that there is a correlation between the improvement of the quality of business and establishment and development of the competitive capabilities of business organizations. Application and development of the concept of quality creates the preconditions to im...

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Bibliographic Details
Main Authors: Bešić Cariša, Ćoćkalo Dragan, Đorđević Dejan
Format: Article
Language:English
Published: University of Novi Sad - Faculty of Economics, Subotica 2014-01-01
Series:Anali Ekonomskog fakulteta u Subotici
Subjects:
Online Access:https://scindeks-clanci.ceon.rs/data/pdf/0350-2120/2014/0350-21201432219B.pdf
Description
Summary:International business practice has proved that there is a correlation between the improvement of the quality of business and establishment and development of the competitive capabilities of business organizations. Application and development of the concept of quality creates the preconditions to improve the other factors of competitiveness, such as productivity and innovation. Serbian economy has experienced problems with productivity for a long time. It was the result of inappropriate way of business performance which was not based on market principles. Certain products had unjustifiably high prices which were not competitive on the world market. Technological equipment also represents a significant element of productivity rising. If Serbian companies want to achieve competitive advantage on the global market, they should change the way of thinking and adopt modern world achievements in the field of organization management. In this paper the authors analyse the aspects of business excellence positioning them in relation with improving quality of company's business and achieving sustainable competitiveness of Serbian companies.
ISSN:0350-2120
2683-4162