A hand-up or a hand-out? An argument for concierge services for the development of innovation capacity in startups
<p class="first" id="d268874e93">This study suggests that a concierge service, provided by governments, can assist startups to gain streamlined access to the services, capabilities and capital required to bring innovation efficiently and cost-effecti...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Pluto Journals
2020-11-01
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| Series: | Prometheus |
| Online Access: | https://www.scienceopen.com/hosted-document?doi=10.13169/prometheus.36.4.0366 |
| Summary: | <p class="first" id="d268874e93">This study suggests that a concierge service, provided by governments, can assist
startups to gain streamlined access to the services, capabilities and capital required
to bring innovation efficiently and cost-effectively to market. It analyses a range
of concierge models in five separate jurisdictions to determine best practice. The
paper develops a rationale and working definition for a concierge service that will
assist public sector managers to help young high-growth SMEs and startups to navigate
the increasingly complex innovation ecosystem.
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| ISSN: | 0810-9028 1470-1030 |