Application of Qualitative Content Analysis in User-Program Interaction Research
This article describes how techniques of qualitative content analysis (QCA) can be applied to analyze user actions. Criteria for a software system supporting QCA of user-program interactions are systematically developed. A software tool is presented which allows recording and replaying user actions....
| Main Authors: | , , |
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| Format: | Article |
| Language: | deu |
| Published: |
FQS
2005-05-01
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| Series: | Forum: Qualitative Social Research |
| Subjects: | |
| Online Access: | http://www.qualitative-research.net/index.php/fqs/article/view/469 |
| _version_ | 1831629445270601728 |
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| author | Christian Spannagel Michaela Gläser-Zikuda Ulrik Schroeder |
| author_facet | Christian Spannagel Michaela Gläser-Zikuda Ulrik Schroeder |
| author_sort | Christian Spannagel |
| collection | DOAJ |
| description | This article describes how techniques of qualitative content analysis (QCA) can be applied to analyze user actions. Criteria for a software system supporting QCA of user-program interactions are systematically developed. A software tool is presented which allows recording and replaying user actions. In addition, it supports the application of QCA on recorded action sequences. Two approaches of category specification in analysis are discussed—inductive category development and deductive category application—which may be transferred to the area of user action analysis. The procedure for the analysis of user behavior and consequences for further development of the software system are discussed.
URN: urn:nbn:de:0114-fqs0502295 |
| first_indexed | 2024-12-19T01:58:58Z |
| format | Article |
| id | doaj.art-920a07c3b5db4e6e945f0cd7e74be4ad |
| institution | Directory Open Access Journal |
| issn | 1438-5627 |
| language | deu |
| last_indexed | 2024-12-19T01:58:58Z |
| publishDate | 2005-05-01 |
| publisher | FQS |
| record_format | Article |
| series | Forum: Qualitative Social Research |
| spelling | doaj.art-920a07c3b5db4e6e945f0cd7e74be4ad2022-12-21T20:41:07ZdeuFQSForum: Qualitative Social Research1438-56272005-05-0162457Application of Qualitative Content Analysis in User-Program Interaction ResearchChristian Spannagel0Michaela Gläser-Zikuda1Ulrik Schroeder2Pädagogische Hochschule LudwigsburgPädagogische Hochschule LudwigsburgRWTH AachenThis article describes how techniques of qualitative content analysis (QCA) can be applied to analyze user actions. Criteria for a software system supporting QCA of user-program interactions are systematically developed. A software tool is presented which allows recording and replaying user actions. In addition, it supports the application of QCA on recorded action sequences. Two approaches of category specification in analysis are discussed—inductive category development and deductive category application—which may be transferred to the area of user action analysis. The procedure for the analysis of user behavior and consequences for further development of the software system are discussed. URN: urn:nbn:de:0114-fqs0502295http://www.qualitative-research.net/index.php/fqs/article/view/469qualitative content analysisuser behavioruser-program interaction |
| spellingShingle | Christian Spannagel Michaela Gläser-Zikuda Ulrik Schroeder Application of Qualitative Content Analysis in User-Program Interaction Research Forum: Qualitative Social Research qualitative content analysis user behavior user-program interaction |
| title | Application of Qualitative Content Analysis in User-Program Interaction Research |
| title_full | Application of Qualitative Content Analysis in User-Program Interaction Research |
| title_fullStr | Application of Qualitative Content Analysis in User-Program Interaction Research |
| title_full_unstemmed | Application of Qualitative Content Analysis in User-Program Interaction Research |
| title_short | Application of Qualitative Content Analysis in User-Program Interaction Research |
| title_sort | application of qualitative content analysis in user program interaction research |
| topic | qualitative content analysis user behavior user-program interaction |
| url | http://www.qualitative-research.net/index.php/fqs/article/view/469 |
| work_keys_str_mv | AT christianspannagel applicationofqualitativecontentanalysisinuserprograminteractionresearch AT michaelaglaserzikuda applicationofqualitativecontentanalysisinuserprograminteractionresearch AT ulrikschroeder applicationofqualitativecontentanalysisinuserprograminteractionresearch |