Inclusive Smart Cities: An Exploratory Study on the London Smart City Strategy

Smart city strategies have been developed in several cities worldwide to improve the well-being of residents, social life and economic welfare through digital transformation and technology-based interventions. The need for cities to supply assistive services and inclusive strategies for all people h...

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Main Authors: Hamdi Tekin, Irem Dikmen
Format: Article
Language:English
Published: MDPI AG 2024-02-01
Series:Buildings
Subjects:
Online Access:https://www.mdpi.com/2075-5309/14/2/485
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author Hamdi Tekin
Irem Dikmen
author_facet Hamdi Tekin
Irem Dikmen
author_sort Hamdi Tekin
collection DOAJ
description Smart city strategies have been developed in several cities worldwide to improve the well-being of residents, social life and economic welfare through digital transformation and technology-based interventions. The need for cities to supply assistive services and inclusive strategies for all people has also increased with the increasing urban population and smart city applications. Although technology offers several benefits for more inclusive and liveable environments, there are also drawbacks due to difficulties in adapting to digitalization and due to limited accessibility. The present study aims to explore smart city strategies from an inclusiveness perspective by analysing the London smart city strategy as a case study using a qualitative research methodology. Qualitative data analysis was conducted based on secondary data from London smart city strategy documents and semi-structured interviews with domain experts. Although inclusiveness is embedded in the London smart city strategy, there is still room for improvement. The results of this study indicate that spatial inclusion is the major focus of the London smart city policy where inclusive housing, transport and health management systems are promoted with a variety of assistive technologies with some scope on social and economic inclusion. This study proposed ways of boosting inclusiveness by improving citizen engagement through collaborations, increased transparency, and measures for preventing data misuse and misinterpretation. Using London as a case study, potential barriers in implementing inclusive strategies for smart cities in practice are highlighted, which may provide valuable learned lessons for other cities.
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spelling doaj.art-922f88f58bae47658ee8fbcfc926d24f2024-02-23T15:10:23ZengMDPI AGBuildings2075-53092024-02-0114248510.3390/buildings14020485Inclusive Smart Cities: An Exploratory Study on the London Smart City StrategyHamdi Tekin0Irem Dikmen1Civil Engineering Department, Istanbul Arel University, Istanbul 34537, TurkeySchool of the Built Environment, University of Reading, Reading RG6 6AB, UKSmart city strategies have been developed in several cities worldwide to improve the well-being of residents, social life and economic welfare through digital transformation and technology-based interventions. The need for cities to supply assistive services and inclusive strategies for all people has also increased with the increasing urban population and smart city applications. Although technology offers several benefits for more inclusive and liveable environments, there are also drawbacks due to difficulties in adapting to digitalization and due to limited accessibility. The present study aims to explore smart city strategies from an inclusiveness perspective by analysing the London smart city strategy as a case study using a qualitative research methodology. Qualitative data analysis was conducted based on secondary data from London smart city strategy documents and semi-structured interviews with domain experts. Although inclusiveness is embedded in the London smart city strategy, there is still room for improvement. The results of this study indicate that spatial inclusion is the major focus of the London smart city policy where inclusive housing, transport and health management systems are promoted with a variety of assistive technologies with some scope on social and economic inclusion. This study proposed ways of boosting inclusiveness by improving citizen engagement through collaborations, increased transparency, and measures for preventing data misuse and misinterpretation. Using London as a case study, potential barriers in implementing inclusive strategies for smart cities in practice are highlighted, which may provide valuable learned lessons for other cities.https://www.mdpi.com/2075-5309/14/2/485smart cityinclusivenessdigitalisationcitizen engagementurban planningassistive technology
spellingShingle Hamdi Tekin
Irem Dikmen
Inclusive Smart Cities: An Exploratory Study on the London Smart City Strategy
Buildings
smart city
inclusiveness
digitalisation
citizen engagement
urban planning
assistive technology
title Inclusive Smart Cities: An Exploratory Study on the London Smart City Strategy
title_full Inclusive Smart Cities: An Exploratory Study on the London Smart City Strategy
title_fullStr Inclusive Smart Cities: An Exploratory Study on the London Smart City Strategy
title_full_unstemmed Inclusive Smart Cities: An Exploratory Study on the London Smart City Strategy
title_short Inclusive Smart Cities: An Exploratory Study on the London Smart City Strategy
title_sort inclusive smart cities an exploratory study on the london smart city strategy
topic smart city
inclusiveness
digitalisation
citizen engagement
urban planning
assistive technology
url https://www.mdpi.com/2075-5309/14/2/485
work_keys_str_mv AT hamditekin inclusivesmartcitiesanexploratorystudyonthelondonsmartcitystrategy
AT iremdikmen inclusivesmartcitiesanexploratorystudyonthelondonsmartcitystrategy