Strategi Peningkatan Kinerja Pelayanan Publik Bidang Kepengurusan Izin Usaha Dan Izin Mendirikan Bangunan di Kantor Camat Lima Puluh Kabupaten Batu Bara
So the formulation of the problem is how is the performance of public services at the Lima Puluh Subdistrict Office of Batu Bara Regency along with strategies to improve the performance of these public services? And what are the obstacles to the performance of public services at the Lima Puluh Subdi...
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| Format: | Article |
| Language: | Indonesian |
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Universitas Medan Area
2022-03-01
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| Series: | Perspektif: Jurnal Ilmu-ilmu Sosial |
| Subjects: | |
| Online Access: | http://ojs.uma.ac.id/index.php/perspektif/article/view/5853 |
| _version_ | 1797287375458533376 |
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| author | Achmad Fahry Siregar Nina Siti S. Siregar Maksum Syahri Lubis |
| author_facet | Achmad Fahry Siregar Nina Siti S. Siregar Maksum Syahri Lubis |
| author_sort | Achmad Fahry Siregar |
| collection | DOAJ |
| description | So the formulation of the problem is how is the performance of public services at the Lima Puluh Subdistrict Office of Batu Bara Regency along with strategies to improve the performance of these public services? And what are the obstacles to the performance of public services at the Lima Puluh Subdistrict Office of Batu Bara Regency? This type of research uses a descriptive qualitative approach. With data collection techniques in the form of interviews, documentation, and observation. The results of the study refer to the theory of Agus Dwiyanto (1995:45) namely output, efficiency, and effectiveness. So the output of service facilities at the Lima Puluh Subdistrict Office of Batu Bara Regency in terms of facilities and infrastructure to the community is not good enough. As well as the output in terms of services for managing business permits and building permits to the community has also not gone well. In terms of efficient service, the time for processing business permits and building permits has not been fully implemented to the community. This is because it is not in accordance with the Standard Operating Procedure (SOP). In terms of the effectiveness of the service of business licenses and building permits carried out at the Lima Puluh Subdistrict Office of Batu Bara Regency related to service terms and procedures, it can be said that it has not been effective. |
| first_indexed | 2024-03-07T18:32:14Z |
| format | Article |
| id | doaj.art-923bc2367c8e4e5baad0dcf9bcf03746 |
| institution | Directory Open Access Journal |
| issn | 2085-0328 |
| language | Indonesian |
| last_indexed | 2024-03-07T18:32:14Z |
| publishDate | 2022-03-01 |
| publisher | Universitas Medan Area |
| record_format | Article |
| series | Perspektif: Jurnal Ilmu-ilmu Sosial |
| spelling | doaj.art-923bc2367c8e4e5baad0dcf9bcf037462024-03-02T06:01:45ZindUniversitas Medan AreaPerspektif: Jurnal Ilmu-ilmu Sosial2085-03282022-03-0111247649210.31289/perspektif.v11i2.58533154Strategi Peningkatan Kinerja Pelayanan Publik Bidang Kepengurusan Izin Usaha Dan Izin Mendirikan Bangunan di Kantor Camat Lima Puluh Kabupaten Batu BaraAchmad Fahry Siregar0Nina Siti S. Siregar1Maksum Syahri Lubis2Universitas Medan AreaUniversitas Medan AreaUniversitas Medan AreaSo the formulation of the problem is how is the performance of public services at the Lima Puluh Subdistrict Office of Batu Bara Regency along with strategies to improve the performance of these public services? And what are the obstacles to the performance of public services at the Lima Puluh Subdistrict Office of Batu Bara Regency? This type of research uses a descriptive qualitative approach. With data collection techniques in the form of interviews, documentation, and observation. The results of the study refer to the theory of Agus Dwiyanto (1995:45) namely output, efficiency, and effectiveness. So the output of service facilities at the Lima Puluh Subdistrict Office of Batu Bara Regency in terms of facilities and infrastructure to the community is not good enough. As well as the output in terms of services for managing business permits and building permits to the community has also not gone well. In terms of efficient service, the time for processing business permits and building permits has not been fully implemented to the community. This is because it is not in accordance with the Standard Operating Procedure (SOP). In terms of the effectiveness of the service of business licenses and building permits carried out at the Lima Puluh Subdistrict Office of Batu Bara Regency related to service terms and procedures, it can be said that it has not been effective.http://ojs.uma.ac.id/index.php/perspektif/article/view/5853strategikinerjapelayanan publikpeningkatan kinerja. |
| spellingShingle | Achmad Fahry Siregar Nina Siti S. Siregar Maksum Syahri Lubis Strategi Peningkatan Kinerja Pelayanan Publik Bidang Kepengurusan Izin Usaha Dan Izin Mendirikan Bangunan di Kantor Camat Lima Puluh Kabupaten Batu Bara Perspektif: Jurnal Ilmu-ilmu Sosial strategi kinerja pelayanan publik peningkatan kinerja. |
| title | Strategi Peningkatan Kinerja Pelayanan Publik Bidang Kepengurusan Izin Usaha Dan Izin Mendirikan Bangunan di Kantor Camat Lima Puluh Kabupaten Batu Bara |
| title_full | Strategi Peningkatan Kinerja Pelayanan Publik Bidang Kepengurusan Izin Usaha Dan Izin Mendirikan Bangunan di Kantor Camat Lima Puluh Kabupaten Batu Bara |
| title_fullStr | Strategi Peningkatan Kinerja Pelayanan Publik Bidang Kepengurusan Izin Usaha Dan Izin Mendirikan Bangunan di Kantor Camat Lima Puluh Kabupaten Batu Bara |
| title_full_unstemmed | Strategi Peningkatan Kinerja Pelayanan Publik Bidang Kepengurusan Izin Usaha Dan Izin Mendirikan Bangunan di Kantor Camat Lima Puluh Kabupaten Batu Bara |
| title_short | Strategi Peningkatan Kinerja Pelayanan Publik Bidang Kepengurusan Izin Usaha Dan Izin Mendirikan Bangunan di Kantor Camat Lima Puluh Kabupaten Batu Bara |
| title_sort | strategi peningkatan kinerja pelayanan publik bidang kepengurusan izin usaha dan izin mendirikan bangunan di kantor camat lima puluh kabupaten batu bara |
| topic | strategi kinerja pelayanan publik peningkatan kinerja. |
| url | http://ojs.uma.ac.id/index.php/perspektif/article/view/5853 |
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