Understanding the Impact of Emotions on the Quality of Software Artifacts
This paper proposes a framework for investigating the impact of emotions on the quality of software artifacts and portrays some observations captured during the development of several software engineering projects. The paper uses eight primary emotions and their intensity levels defined in Plutchik&...
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| Format: | Article |
| Language: | English |
| Published: |
IEEE
2021-01-01
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| Series: | IEEE Access |
| Subjects: | |
| Online Access: | https://ieeexplore.ieee.org/document/9507440/ |
| _version_ | 1818358552719261696 |
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| author | Khaled M. Khan Moutaz Saleh |
| author_facet | Khaled M. Khan Moutaz Saleh |
| author_sort | Khaled M. Khan |
| collection | DOAJ |
| description | This paper proposes a framework for investigating the impact of emotions on the quality of software artifacts and portrays some observations captured during the development of several software engineering projects. The paper uses eight primary emotions and their intensity levels defined in Plutchik’s <italic>Wheel of Emotions</italic>. This study utilizes two major artifacts in the development environment; the software artifacts and the communication artifacts. The findings show that most developers experienced <italic>optimism</italic> in their work, felt <italic>joy</italic>, and found <italic>interest</italic> in the project. It also reveals that the most three influencing negative emotions are <italic>distraction</italic>, <italic>anger</italic> and <italic>boredom.</italic> Almost 20% of the developers were distracted during the project activities. Some developers also experienced anger with other team members. Nearly one-fifth of the participants were bored or lost interest in the project. These results confirm the findings of other similar research. However, we have also found that this claim does not always hold in some cases. Positive emotions do not always contribute to good quality artifacts. Similarly, negative emotions sometimes result in a positive impact on the quality of artifacts. The obtained results show how various kinds of emotions impact differently on the quality of software artifacts. |
| first_indexed | 2024-12-13T20:30:49Z |
| format | Article |
| id | doaj.art-925df1e5cdc84eb18fc86d487cbcbb0c |
| institution | Directory Open Access Journal |
| issn | 2169-3536 |
| language | English |
| last_indexed | 2024-12-13T20:30:49Z |
| publishDate | 2021-01-01 |
| publisher | IEEE |
| record_format | Article |
| series | IEEE Access |
| spelling | doaj.art-925df1e5cdc84eb18fc86d487cbcbb0c2022-12-21T23:32:26ZengIEEEIEEE Access2169-35362021-01-01911019411020810.1109/ACCESS.2021.31026639507440Understanding the Impact of Emotions on the Quality of Software ArtifactsKhaled M. Khan0https://orcid.org/0000-0002-8848-0760Moutaz Saleh1https://orcid.org/0000-0002-6434-1790Department of Computer Science and Engineering, Qatar University, Doha, QatarDepartment of Computer Science and Engineering, Qatar University, Doha, QatarThis paper proposes a framework for investigating the impact of emotions on the quality of software artifacts and portrays some observations captured during the development of several software engineering projects. The paper uses eight primary emotions and their intensity levels defined in Plutchik’s <italic>Wheel of Emotions</italic>. This study utilizes two major artifacts in the development environment; the software artifacts and the communication artifacts. The findings show that most developers experienced <italic>optimism</italic> in their work, felt <italic>joy</italic>, and found <italic>interest</italic> in the project. It also reveals that the most three influencing negative emotions are <italic>distraction</italic>, <italic>anger</italic> and <italic>boredom.</italic> Almost 20% of the developers were distracted during the project activities. Some developers also experienced anger with other team members. Nearly one-fifth of the participants were bored or lost interest in the project. These results confirm the findings of other similar research. However, we have also found that this claim does not always hold in some cases. Positive emotions do not always contribute to good quality artifacts. Similarly, negative emotions sometimes result in a positive impact on the quality of artifacts. The obtained results show how various kinds of emotions impact differently on the quality of software artifacts.https://ieeexplore.ieee.org/document/9507440/Software artifactswheel of emotionscommunication artifactsdevelopers’ emotionssoftware quality |
| spellingShingle | Khaled M. Khan Moutaz Saleh Understanding the Impact of Emotions on the Quality of Software Artifacts IEEE Access Software artifacts wheel of emotions communication artifacts developers’ emotions software quality |
| title | Understanding the Impact of Emotions on the Quality of Software Artifacts |
| title_full | Understanding the Impact of Emotions on the Quality of Software Artifacts |
| title_fullStr | Understanding the Impact of Emotions on the Quality of Software Artifacts |
| title_full_unstemmed | Understanding the Impact of Emotions on the Quality of Software Artifacts |
| title_short | Understanding the Impact of Emotions on the Quality of Software Artifacts |
| title_sort | understanding the impact of emotions on the quality of software artifacts |
| topic | Software artifacts wheel of emotions communication artifacts developers’ emotions software quality |
| url | https://ieeexplore.ieee.org/document/9507440/ |
| work_keys_str_mv | AT khaledmkhan understandingtheimpactofemotionsonthequalityofsoftwareartifacts AT moutazsaleh understandingtheimpactofemotionsonthequalityofsoftwareartifacts |