Personal and organizational factors impacting burnout syndrome among hotel employees: A bibliometric and content analysis

The hotel industry is very vulnerable to unexpected external changes, which have an impact on employees as the major success factors of hotel functioning and success. The aim of this paper is to establish, by conducting a bibliometric and content analysis, the characteristics of existing research i...

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Main Authors: Jelena Lukić Nikolić, Dušan Garabinović
Format: Article
Language:English
Published: University of Kragujevac, Faculty of Hotel Management and Tourism in Vrnjačka Banja 2023-12-01
Series:Mенаџмент у хотелијерству и туризму
Subjects:
Online Access:http://htmanagementvb.com/index.php/HITM/article/view/285
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author Jelena Lukić Nikolić
Dušan Garabinović
author_facet Jelena Lukić Nikolić
Dušan Garabinović
author_sort Jelena Lukić Nikolić
collection DOAJ
description The hotel industry is very vulnerable to unexpected external changes, which have an impact on employees as the major success factors of hotel functioning and success. The aim of this paper is to establish, by conducting a bibliometric and content analysis, the characteristics of existing research in the sphere of hotel employee burnout syndrome and to single out the main factors that influence it. The bibliometric analysis conducted in the beginning of September 2023 found that only 37 papers dealing with burnout among hotel employees were published in only eight journals from the sphere of tourism and hospitality indexed in the Web of Science database (Clarivate Analytics Journal Citation Report). The majority of authors who write about this subject are from the USA and China. Content analysis revealed that burnout syndrome among hotel employees is largely dependent on the personal characteristics of employees, as well as on organizational factors.
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spelling doaj.art-926bbacd9e5646ad8560b0bb8e6634322023-12-19T20:46:45ZengUniversity of Kragujevac, Faculty of Hotel Management and Tourism in Vrnjačka BanjaMенаџмент у хотелијерству и туризму2620-02792620-04812023-12-0111210.5937/menhottur2302129LPersonal and organizational factors impacting burnout syndrome among hotel employees: A bibliometric and content analysisJelena Lukić Nikolić0Dušan Garabinović1Modern Business School, Belgrade, SerbiaHigher Business School of Vocational Studies “Prof. dr Radomir Bojković”, Kruševac, Serbia The hotel industry is very vulnerable to unexpected external changes, which have an impact on employees as the major success factors of hotel functioning and success. The aim of this paper is to establish, by conducting a bibliometric and content analysis, the characteristics of existing research in the sphere of hotel employee burnout syndrome and to single out the main factors that influence it. The bibliometric analysis conducted in the beginning of September 2023 found that only 37 papers dealing with burnout among hotel employees were published in only eight journals from the sphere of tourism and hospitality indexed in the Web of Science database (Clarivate Analytics Journal Citation Report). The majority of authors who write about this subject are from the USA and China. Content analysis revealed that burnout syndrome among hotel employees is largely dependent on the personal characteristics of employees, as well as on organizational factors. http://htmanagementvb.com/index.php/HITM/article/view/285hotel employeesburnoutbibliometric analysiscontent analysis
spellingShingle Jelena Lukić Nikolić
Dušan Garabinović
Personal and organizational factors impacting burnout syndrome among hotel employees: A bibliometric and content analysis
Mенаџмент у хотелијерству и туризму
hotel employees
burnout
bibliometric analysis
content analysis
title Personal and organizational factors impacting burnout syndrome among hotel employees: A bibliometric and content analysis
title_full Personal and organizational factors impacting burnout syndrome among hotel employees: A bibliometric and content analysis
title_fullStr Personal and organizational factors impacting burnout syndrome among hotel employees: A bibliometric and content analysis
title_full_unstemmed Personal and organizational factors impacting burnout syndrome among hotel employees: A bibliometric and content analysis
title_short Personal and organizational factors impacting burnout syndrome among hotel employees: A bibliometric and content analysis
title_sort personal and organizational factors impacting burnout syndrome among hotel employees a bibliometric and content analysis
topic hotel employees
burnout
bibliometric analysis
content analysis
url http://htmanagementvb.com/index.php/HITM/article/view/285
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AT dusangarabinovic personalandorganizationalfactorsimpactingburnoutsyndromeamonghotelemployeesabibliometricandcontentanalysis