Personal and organizational factors impacting burnout syndrome among hotel employees: A bibliometric and content analysis
The hotel industry is very vulnerable to unexpected external changes, which have an impact on employees as the major success factors of hotel functioning and success. The aim of this paper is to establish, by conducting a bibliometric and content analysis, the characteristics of existing research i...
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Format: | Article |
Language: | English |
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University of Kragujevac, Faculty of Hotel Management and Tourism in Vrnjačka Banja
2023-12-01
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Series: | Mенаџмент у хотелијерству и туризму |
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Online Access: | http://htmanagementvb.com/index.php/HITM/article/view/285 |
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author | Jelena Lukić Nikolić Dušan Garabinović |
author_facet | Jelena Lukić Nikolić Dušan Garabinović |
author_sort | Jelena Lukić Nikolić |
collection | DOAJ |
description |
The hotel industry is very vulnerable to unexpected external changes, which have an impact on employees as the major success factors of hotel functioning and success. The aim of this paper is to establish, by conducting a bibliometric and content analysis, the characteristics of existing research in the sphere of hotel employee burnout syndrome and to single out the main factors that influence it. The bibliometric analysis conducted in the beginning of September 2023 found that only 37 papers dealing with burnout among hotel employees were published in only eight journals from the sphere of tourism and hospitality indexed in the Web of Science database (Clarivate Analytics Journal Citation Report). The majority of authors who write about this subject are from the USA and China. Content analysis revealed that burnout syndrome among hotel employees is largely dependent on the personal characteristics of employees, as well as on organizational factors.
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first_indexed | 2024-03-08T21:56:10Z |
format | Article |
id | doaj.art-926bbacd9e5646ad8560b0bb8e663432 |
institution | Directory Open Access Journal |
issn | 2620-0279 2620-0481 |
language | English |
last_indexed | 2024-03-08T21:56:10Z |
publishDate | 2023-12-01 |
publisher | University of Kragujevac, Faculty of Hotel Management and Tourism in Vrnjačka Banja |
record_format | Article |
series | Mенаџмент у хотелијерству и туризму |
spelling | doaj.art-926bbacd9e5646ad8560b0bb8e6634322023-12-19T20:46:45ZengUniversity of Kragujevac, Faculty of Hotel Management and Tourism in Vrnjačka BanjaMенаџмент у хотелијерству и туризму2620-02792620-04812023-12-0111210.5937/menhottur2302129LPersonal and organizational factors impacting burnout syndrome among hotel employees: A bibliometric and content analysisJelena Lukić Nikolić0Dušan Garabinović1Modern Business School, Belgrade, SerbiaHigher Business School of Vocational Studies “Prof. dr Radomir Bojković”, Kruševac, Serbia The hotel industry is very vulnerable to unexpected external changes, which have an impact on employees as the major success factors of hotel functioning and success. The aim of this paper is to establish, by conducting a bibliometric and content analysis, the characteristics of existing research in the sphere of hotel employee burnout syndrome and to single out the main factors that influence it. The bibliometric analysis conducted in the beginning of September 2023 found that only 37 papers dealing with burnout among hotel employees were published in only eight journals from the sphere of tourism and hospitality indexed in the Web of Science database (Clarivate Analytics Journal Citation Report). The majority of authors who write about this subject are from the USA and China. Content analysis revealed that burnout syndrome among hotel employees is largely dependent on the personal characteristics of employees, as well as on organizational factors. http://htmanagementvb.com/index.php/HITM/article/view/285hotel employeesburnoutbibliometric analysiscontent analysis |
spellingShingle | Jelena Lukić Nikolić Dušan Garabinović Personal and organizational factors impacting burnout syndrome among hotel employees: A bibliometric and content analysis Mенаџмент у хотелијерству и туризму hotel employees burnout bibliometric analysis content analysis |
title | Personal and organizational factors impacting burnout syndrome among hotel employees: A bibliometric and content analysis |
title_full | Personal and organizational factors impacting burnout syndrome among hotel employees: A bibliometric and content analysis |
title_fullStr | Personal and organizational factors impacting burnout syndrome among hotel employees: A bibliometric and content analysis |
title_full_unstemmed | Personal and organizational factors impacting burnout syndrome among hotel employees: A bibliometric and content analysis |
title_short | Personal and organizational factors impacting burnout syndrome among hotel employees: A bibliometric and content analysis |
title_sort | personal and organizational factors impacting burnout syndrome among hotel employees a bibliometric and content analysis |
topic | hotel employees burnout bibliometric analysis content analysis |
url | http://htmanagementvb.com/index.php/HITM/article/view/285 |
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