The Influence of English Communication Ability on Income in Tourist Industry Frontline Employees of Siem Reap, Cambodia
Siem Reap, Cambodia’s tourism growth has been remarkable. Since most tourists are native English speakers, tourist industry (TI) employees need high levels of English communication ability (ECA) to handle tasks effectively, but data in Cambodia has been difficult to find. To fill this gap, the autho...
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| Format: | Article |
| Language: | English |
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University of Bologna
2017-06-01
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| Series: | Almatourism |
| Subjects: | |
| Online Access: | https://almatourism.unibo.it/article/view/6299 |
| _version_ | 1818133246909612032 |
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| author | Jeffrey Stewart Morrow |
| author_facet | Jeffrey Stewart Morrow |
| author_sort | Jeffrey Stewart Morrow |
| collection | DOAJ |
| description | Siem Reap, Cambodia’s tourism growth has been remarkable. Since most tourists are native English speakers, tourist industry (TI) employees need high levels of English communication ability (ECA) to handle tasks effectively, but data in Cambodia has been difficult to find. To fill this gap, the author wanted to collect employees’ general and English education information during interviews in six TI related businesses, to assess their ECA, and to statistically examine interactions of English variables with income. The author created an English assessment test loosely based on the Common European Framework of Reference for Languages (CEFR). Statistical analysis found direct positive influence from English ability on income. Findings also showed that employees who have advanced levels of English ability earn USD200 per month, double the salary of garment workers. This type of research can be used profitably over the Internet in many research situations. |
| first_indexed | 2024-12-11T08:49:41Z |
| format | Article |
| id | doaj.art-9292faba6c894fcf8218501072a72c18 |
| institution | Directory Open Access Journal |
| issn | 2036-5195 |
| language | English |
| last_indexed | 2024-12-11T08:49:41Z |
| publishDate | 2017-06-01 |
| publisher | University of Bologna |
| record_format | Article |
| series | Almatourism |
| spelling | doaj.art-9292faba6c894fcf8218501072a72c182022-12-22T01:14:03ZengUniversity of BolognaAlmatourism2036-51952017-06-01815385510.6092/issn.2036-5195/62996468The Influence of English Communication Ability on Income in Tourist Industry Frontline Employees of Siem Reap, CambodiaJeffrey Stewart Morrow0Prefectural University of KumamotoSiem Reap, Cambodia’s tourism growth has been remarkable. Since most tourists are native English speakers, tourist industry (TI) employees need high levels of English communication ability (ECA) to handle tasks effectively, but data in Cambodia has been difficult to find. To fill this gap, the author wanted to collect employees’ general and English education information during interviews in six TI related businesses, to assess their ECA, and to statistically examine interactions of English variables with income. The author created an English assessment test loosely based on the Common European Framework of Reference for Languages (CEFR). Statistical analysis found direct positive influence from English ability on income. Findings also showed that employees who have advanced levels of English ability earn USD200 per month, double the salary of garment workers. This type of research can be used profitably over the Internet in many research situations.https://almatourism.unibo.it/article/view/6299IncomeEnglish Communication AbilityAssessmentAnalysis Running headInfluence of English Ability on Income |
| spellingShingle | Jeffrey Stewart Morrow The Influence of English Communication Ability on Income in Tourist Industry Frontline Employees of Siem Reap, Cambodia Almatourism Income English Communication Ability Assessment Analysis Running head Influence of English Ability on Income |
| title | The Influence of English Communication Ability on Income in Tourist Industry Frontline Employees of Siem Reap, Cambodia |
| title_full | The Influence of English Communication Ability on Income in Tourist Industry Frontline Employees of Siem Reap, Cambodia |
| title_fullStr | The Influence of English Communication Ability on Income in Tourist Industry Frontline Employees of Siem Reap, Cambodia |
| title_full_unstemmed | The Influence of English Communication Ability on Income in Tourist Industry Frontline Employees of Siem Reap, Cambodia |
| title_short | The Influence of English Communication Ability on Income in Tourist Industry Frontline Employees of Siem Reap, Cambodia |
| title_sort | influence of english communication ability on income in tourist industry frontline employees of siem reap cambodia |
| topic | Income English Communication Ability Assessment Analysis Running head Influence of English Ability on Income |
| url | https://almatourism.unibo.it/article/view/6299 |
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