Strengthening The Quality of Madrasah Services through Human Resource Management
This study aims to analyze human resource management in improving the quality of madrasa services at MTs Negeri Model Palangkaraya. This research uses a qualitative case study approach, where the researcher uses interviews, observations, and documentation in collecting data. The data analysis was ca...
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| Format: | Article |
| Language: | English |
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Nurul Jadid University, Islamic Faculty
2022-08-01
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| Series: | Al-Tanzim: Jurnal Manajemen Pendidikan Islam |
| Subjects: | |
| Online Access: | https://ejournal.unuja.ac.id/index.php/al-tanzim/article/view/3584 |
| _version_ | 1797842653595828224 |
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| author | Dakir Dakir |
| author_facet | Dakir Dakir |
| author_sort | Dakir Dakir |
| collection | DOAJ |
| description | This study aims to analyze human resource management in improving the quality of madrasa services at MTs Negeri Model Palangkaraya. This research uses a qualitative case study approach, where the researcher uses interviews, observations, and documentation in collecting data. The data analysis was carried out by referring to the Miles and Huberman concept: data collection, data reduction, data presentation, and conclusion. The results of the study indicate that human resource management in improving the quality of madrasa services is carried out through; the determination of service quality targets, analysis of human resource needs, fulfillment of human resource needs, and evaluation of human resource performance. This study has implications for the importance of madrasah in preparing the quality of the human resources in them to provide excellent service to the community and meet expectations. |
| first_indexed | 2024-04-09T16:51:23Z |
| format | Article |
| id | doaj.art-929ec73ca5a449d0af363ee095a24ed1 |
| institution | Directory Open Access Journal |
| issn | 2549-3663 2549-5720 |
| language | English |
| last_indexed | 2024-04-09T16:51:23Z |
| publishDate | 2022-08-01 |
| publisher | Nurul Jadid University, Islamic Faculty |
| record_format | Article |
| series | Al-Tanzim: Jurnal Manajemen Pendidikan Islam |
| spelling | doaj.art-929ec73ca5a449d0af363ee095a24ed12023-04-21T11:34:46ZengNurul Jadid University, Islamic FacultyAl-Tanzim: Jurnal Manajemen Pendidikan Islam2549-36632549-57202022-08-01641103111410.33650/al-tanzim.v6i4.35841421Strengthening The Quality of Madrasah Services through Human Resource ManagementDakir Dakir0Insititut Agama Islam Negeri Palangka RayaThis study aims to analyze human resource management in improving the quality of madrasa services at MTs Negeri Model Palangkaraya. This research uses a qualitative case study approach, where the researcher uses interviews, observations, and documentation in collecting data. The data analysis was carried out by referring to the Miles and Huberman concept: data collection, data reduction, data presentation, and conclusion. The results of the study indicate that human resource management in improving the quality of madrasa services is carried out through; the determination of service quality targets, analysis of human resource needs, fulfillment of human resource needs, and evaluation of human resource performance. This study has implications for the importance of madrasah in preparing the quality of the human resources in them to provide excellent service to the community and meet expectations.https://ejournal.unuja.ac.id/index.php/al-tanzim/article/view/3584human resource management, service quality, expectations |
| spellingShingle | Dakir Dakir Strengthening The Quality of Madrasah Services through Human Resource Management Al-Tanzim: Jurnal Manajemen Pendidikan Islam human resource management, service quality, expectations |
| title | Strengthening The Quality of Madrasah Services through Human Resource Management |
| title_full | Strengthening The Quality of Madrasah Services through Human Resource Management |
| title_fullStr | Strengthening The Quality of Madrasah Services through Human Resource Management |
| title_full_unstemmed | Strengthening The Quality of Madrasah Services through Human Resource Management |
| title_short | Strengthening The Quality of Madrasah Services through Human Resource Management |
| title_sort | strengthening the quality of madrasah services through human resource management |
| topic | human resource management, service quality, expectations |
| url | https://ejournal.unuja.ac.id/index.php/al-tanzim/article/view/3584 |
| work_keys_str_mv | AT dakirdakir strengtheningthequalityofmadrasahservicesthroughhumanresourcemanagement |