From the Patient's Perspective: Orthopedic Virtual Rounds

Interdisciplinary rounding on hospital inpatients is an integral part of providing high-quality, safe patient care. As orthopedic groups have grown and geographic coverage increased, surgeons are challenged to make in-person rounds on their patients every day given time constraints and physical dist...

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Main Authors: Tonya Moyse MSN, RN, Erica Yates MSN APRN, ACNS-BC, CRRN, Gero-BC, Virgilio Fajardo MSN/MBA-HCM, RN, CMSRN, Jordan Glorioso-Wible BSN, RN, CMSRN, Jonathan L Schaffer MD, MBA, Lukas M Nystrom MD, Sandra L Siedlecki PhD, RN, APRN-CNS, FAAN
Format: Article
Language:English
Published: SAGE Publishing 2021-12-01
Series:Journal of Patient Experience
Online Access:https://doi.org/10.1177/23743735211065269
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author Tonya Moyse MSN, RN
Erica Yates MSN APRN, ACNS-BC, CRRN, Gero-BC
Virgilio Fajardo MSN/MBA-HCM, RN, CMSRN
Jordan Glorioso-Wible BSN, RN, CMSRN
Jonathan L Schaffer MD, MBA
Lukas M Nystrom MD
Sandra L Siedlecki PhD, RN, APRN-CNS, FAAN
author_facet Tonya Moyse MSN, RN
Erica Yates MSN APRN, ACNS-BC, CRRN, Gero-BC
Virgilio Fajardo MSN/MBA-HCM, RN, CMSRN
Jordan Glorioso-Wible BSN, RN, CMSRN
Jonathan L Schaffer MD, MBA
Lukas M Nystrom MD
Sandra L Siedlecki PhD, RN, APRN-CNS, FAAN
author_sort Tonya Moyse MSN, RN
collection DOAJ
description Interdisciplinary rounding on hospital inpatients is an integral part of providing high-quality, safe patient care. As orthopedic groups have grown and geographic coverage increased, surgeons are challenged to make in-person rounds on their patients every day given time constraints and physical distances. Virtual technology is being used in multiple healthcare settings to provide patients with the opportunity to connect with health care professionals when in-person options are not available. The purpose of this study was to explore the patient experience of virtual inpatient rounding. Using digital communication technology, virtual rounds were conducted by having the surgeon connect via their mobile device or laptop to the nursing unit's communication tablet. Twenty-seven patient interviews were digitally recorded and qualitatively analyzed. Results demonstrated that virtual rounds provided a positive patient experience for many. Most patients felt that virtual rounds were a good alternative when in-person rounds are not possible. Dissatisfaction was related to feeling “rushed” by the surgeon. This feedback can be used to better prepare patients and providers for virtual rounds and to enhance virtual technologies.
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spelling doaj.art-92b5a331ce97435498602e27ebaa25282022-12-21T22:58:56ZengSAGE PublishingJournal of Patient Experience2374-37432021-12-01810.1177/23743735211065269From the Patient's Perspective: Orthopedic Virtual RoundsTonya Moyse MSN, RNErica Yates MSN APRN, ACNS-BC, CRRN, Gero-BCVirgilio Fajardo MSN/MBA-HCM, RN, CMSRNJordan Glorioso-Wible BSN, RN, CMSRNJonathan L Schaffer MD, MBALukas M Nystrom MDSandra L Siedlecki PhD, RN, APRN-CNS, FAANInterdisciplinary rounding on hospital inpatients is an integral part of providing high-quality, safe patient care. As orthopedic groups have grown and geographic coverage increased, surgeons are challenged to make in-person rounds on their patients every day given time constraints and physical distances. Virtual technology is being used in multiple healthcare settings to provide patients with the opportunity to connect with health care professionals when in-person options are not available. The purpose of this study was to explore the patient experience of virtual inpatient rounding. Using digital communication technology, virtual rounds were conducted by having the surgeon connect via their mobile device or laptop to the nursing unit's communication tablet. Twenty-seven patient interviews were digitally recorded and qualitatively analyzed. Results demonstrated that virtual rounds provided a positive patient experience for many. Most patients felt that virtual rounds were a good alternative when in-person rounds are not possible. Dissatisfaction was related to feeling “rushed” by the surgeon. This feedback can be used to better prepare patients and providers for virtual rounds and to enhance virtual technologies.https://doi.org/10.1177/23743735211065269
spellingShingle Tonya Moyse MSN, RN
Erica Yates MSN APRN, ACNS-BC, CRRN, Gero-BC
Virgilio Fajardo MSN/MBA-HCM, RN, CMSRN
Jordan Glorioso-Wible BSN, RN, CMSRN
Jonathan L Schaffer MD, MBA
Lukas M Nystrom MD
Sandra L Siedlecki PhD, RN, APRN-CNS, FAAN
From the Patient's Perspective: Orthopedic Virtual Rounds
Journal of Patient Experience
title From the Patient's Perspective: Orthopedic Virtual Rounds
title_full From the Patient's Perspective: Orthopedic Virtual Rounds
title_fullStr From the Patient's Perspective: Orthopedic Virtual Rounds
title_full_unstemmed From the Patient's Perspective: Orthopedic Virtual Rounds
title_short From the Patient's Perspective: Orthopedic Virtual Rounds
title_sort from the patient s perspective orthopedic virtual rounds
url https://doi.org/10.1177/23743735211065269
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