FACTORS AFFECTING CONSUMER-BASED BRAND EQUITY OF VIETNAMESE PHARMACEUTICAL COMPANIES

The concept and importance of a company’s brand have always been widely acknowledged. However, in modern Vietnam, many Vietnamese companies are still unaware of the importance of building their brand. Particularly in the pharmaceutical industry where products are directly related to human health, bu...

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Main Authors: Nguyễn Cao Quỳnh Tú, Lưu Tiến Dũng
Format: Article
Language:English
Published: Dalat University 2018-07-01
Series:Tạp chí Khoa học Đại học Đà Lạt
Subjects:
Online Access:http://tckh.dlu.edu.vn/index.php/tckhdhdl/article/view/432
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author Nguyễn Cao Quỳnh Tú
Lưu Tiến Dũng
author_facet Nguyễn Cao Quỳnh Tú
Lưu Tiến Dũng
author_sort Nguyễn Cao Quỳnh Tú
collection DOAJ
description The concept and importance of a company’s brand have always been widely acknowledged. However, in modern Vietnam, many Vietnamese companies are still unaware of the importance of building their brand. Particularly in the pharmaceutical industry where products are directly related to human health, buying products of famous pharmaceutical brands to help ensure the lowest risk is gradually becoming a habit of consumers. The purpose of this paper is to find out factors affecting consumer-based brand equity of Vietnamese pharmaceutical companies. The study provides a conceptual framework in which brand awareness, brand associations, perceived quality and brand loyalty are related to brand equity. The survey was conducted on a sample of 328 customers at pharmacies and hospitals in Vietnam who have basic knowledge on some of Vietnamese pharmaceutical companies’ brands. The research instruments included an 18-item questionnaire on brand equity, plus demographic questions. Results show that there are four factors affecting the brand equity of Vietnamese pharmaceutical companies, including brand awareness, brand associations, perceived quality, brand loyalty and the correlation between them.
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spelling doaj.art-92b7a131fc8e432283cc926a204e2ab92022-12-22T01:26:39ZengDalat UniversityTạp chí Khoa học Đại học Đà Lạt0866-787X0866-787X2018-07-0181S14515710.37569/DalatUniversity.8.1S.432(2018)245FACTORS AFFECTING CONSUMER-BASED BRAND EQUITY OF VIETNAMESE PHARMACEUTICAL COMPANIESNguyễn Cao Quỳnh Tú0Lưu Tiến Dũng1The Faculty of Pharmacy, Lac Hong UniversityThe Faculty of Business Administration – International Economics, Lac Hong UniversityThe concept and importance of a company’s brand have always been widely acknowledged. However, in modern Vietnam, many Vietnamese companies are still unaware of the importance of building their brand. Particularly in the pharmaceutical industry where products are directly related to human health, buying products of famous pharmaceutical brands to help ensure the lowest risk is gradually becoming a habit of consumers. The purpose of this paper is to find out factors affecting consumer-based brand equity of Vietnamese pharmaceutical companies. The study provides a conceptual framework in which brand awareness, brand associations, perceived quality and brand loyalty are related to brand equity. The survey was conducted on a sample of 328 customers at pharmacies and hospitals in Vietnam who have basic knowledge on some of Vietnamese pharmaceutical companies’ brands. The research instruments included an 18-item questionnaire on brand equity, plus demographic questions. Results show that there are four factors affecting the brand equity of Vietnamese pharmaceutical companies, including brand awareness, brand associations, perceived quality, brand loyalty and the correlation between them.http://tckh.dlu.edu.vn/index.php/tckhdhdl/article/view/432brand associationsbrand awarenessbrand equitybrand loyaltyperceived qualitypharmaceutical companies.
spellingShingle Nguyễn Cao Quỳnh Tú
Lưu Tiến Dũng
FACTORS AFFECTING CONSUMER-BASED BRAND EQUITY OF VIETNAMESE PHARMACEUTICAL COMPANIES
Tạp chí Khoa học Đại học Đà Lạt
brand associations
brand awareness
brand equity
brand loyalty
perceived quality
pharmaceutical companies.
title FACTORS AFFECTING CONSUMER-BASED BRAND EQUITY OF VIETNAMESE PHARMACEUTICAL COMPANIES
title_full FACTORS AFFECTING CONSUMER-BASED BRAND EQUITY OF VIETNAMESE PHARMACEUTICAL COMPANIES
title_fullStr FACTORS AFFECTING CONSUMER-BASED BRAND EQUITY OF VIETNAMESE PHARMACEUTICAL COMPANIES
title_full_unstemmed FACTORS AFFECTING CONSUMER-BASED BRAND EQUITY OF VIETNAMESE PHARMACEUTICAL COMPANIES
title_short FACTORS AFFECTING CONSUMER-BASED BRAND EQUITY OF VIETNAMESE PHARMACEUTICAL COMPANIES
title_sort factors affecting consumer based brand equity of vietnamese pharmaceutical companies
topic brand associations
brand awareness
brand equity
brand loyalty
perceived quality
pharmaceutical companies.
url http://tckh.dlu.edu.vn/index.php/tckhdhdl/article/view/432
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